This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Automatic sliding passenger door on my 2002 Chevrolet Venture opens frequently after closing (while vehicle is in park position) owner must stay by door to make sure that it closes successfully each time.
Sliding doors have no locking system in place to keep doors open when on an incline. As I was loading van I turned to pick up items and 2yr. Old son started to climb in the pass. Side sliding door. As he climbed in, door released and closed on his head causing bump on back of head and cuts and moderate swelling on face.
Owner of a model year 2002 Chevrolet Venture reported that the passenger side power sliding doors malfunctioned. On several occasions the door has opened while the vehicle was in motion and children were inside. The dealer has replaced many parts under warranty but now claim that nothing is wrong with the vehicle. The door has continued to malfunction.
I bought my 2002 Chevy Venture on 1/22/05. I realized about a week later that the passenger side power sliding door does not work when it is raining out. We can not operate it at all. We tried using the remote keyless entry, both of the interior buttons and pulling the handle on both the inside and outside of the door...none of these things work. As soon as the rain has gone and the van dries the door works fine. I have a call in to the dealership and they are acting like I may have to pay for this out of pocket, I don't think I should have to since this is a major malfunction and is also a safety risk for any of my passengers.
- Labadie, MO, USA
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The left and right doors opened unexpectedly on their own. Driver was able to maintain control of the vehicle, and drove to the dealer for inspection. Mechanic determined that door and door latches needed to be replaced.
The owner had the automatic sliding door repaired at the dealership on four occasions. The door opened unintentionally, however the dealership stated there was nothing wrong with the door. After the owner pulled out of the dealer, the problem occurred again. No one was willing to assist the consumer with the problem. Also the all wheel drive system has gone bad and the sensors have gone out twice. Also, the ABS light stays on as well. Provide further details.
Non-power driver's side sliding door will not securely lock when in opened position. If on an incline the door will come back on you. This happened to my 6 yr ear old daughter, knocking her to the ground and causing scrapes and abrassions. Per our Chevrolet dealership's service dept as well as per a GM rep this is due to design and the dealership cannot correct the problem. I was offered $1000 off a new GM vehicle or a free oil change as compensation. The vehicle has been in the shop 5 times for the same problem which cannot be corrected by design. Problems began about 6 months after purchase. I used the last date the vehicle was in for service as the incident date.
Consumer states that passenger's power sliding door intermittently cannot be opened from inside or outside. This occurs if consumer attempts to open by using the release button or opening manually. Problem seems to occur when outside temperatures are on the higher end. Dealer has been unable to duplicate the problem.
A D V E R T I S E M E N T S
- Hot Springs, AR, USA