This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shift cable broken at transmission. Transmission will not shift to another gear causing vehicle remain in last gear selected. Part is plastic and low quality.
The contact owns a 2001 Chevrolet Venture. The contact stated that the brake pedal extended to the floor when depressed. The vehicle was taken to a brake shop (all tune and lube) and they replaced the brake pads, cylinder, and rotors. The contact also stated that the temperature gauge would move to hot. The contact had the vehicle inspected and was informed that the manifold gasket needed to be replaced. The vehicle was taken to an independent mechanic and the repair was performed. The transmission was also slipping gears. The contact had the transmission fluid flushed, but that did not correct the failure. The current and failure mileages were 96,000.
While on a trip the caller heard a noise and the engine overheated. She pulled over, and saw what she thought it was lack of antifreeze. She put some anti-freeze in engine and tried to drive, but it would not run. Had vehicle towed to dealer, and dealer said it was transmission, and he was replacing transmissions in other vans like hers. Manufacturer has not been contacted yet.
The right rear wheel locked up after shifting the vehicle into reverse. Vehicle was towed to a repaired shop. The cause of the problem was not determined at this time.
- Sayreville, NJ, USA
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Vacationing 500 miles out of my home state, I suddenly discovered I could not back up my vehicle -- reverse gear would not work. I shut down the engine and restarted and drove immediately to an authorized Chevrolet dealer. Upon initial examination of the transaxle/transmission, it was discovered that there was shreddded metal in the fluid and pan. A subsequent teardown of the assembly revealed that major components were destroyed, requiring a replacement of the entire assembly. The care had been maintained by the selling dealership at home, according to maintenance schedules, and had only 42,000 miles on it. We had never had any problems before this or warning of any damage occurring to the transaxle/transmission -- no operating problems, no noises, no leakage, no smoking engine, etc. We had to extend our vacation for about 5 days at considerable lodging and vehicle rental cost, but fortunately the replacement of the transaxle/transmission itself was covered under extended vehicle warranty which I had purchased with the vehicle in 2001 (less a $100 deductible). We know other Chevrolet owners who reported to us later that they had had to replace front wheel transaxles/transmissions, one also in a Venture several years older than ours and one in a Suburban about the same year as ours. Our home dealership told us they thought our experience was unusual but we are not so sure.
Intermittent transmission slip, inability to use reverse and/or drive. My 2001 Chevrolet Venture has been in for service at my local chvrolet dealership numerous times for this problem over the past 3-4 months. The vehicle has 22000 miles. Guess what the service manager told me after today's tow to the dealer "? no problem could be found - the vehicle -"operates as designed" amazingly enough when my wife went to back out of the parking spot we were in we could not move. The vehicle was making a loud grinding noise and sounded as if something was spinning inside the transmission. The vehicle and one point lurched backward as my wife continued in an attempt to back the vehicle up to no avail -and stopped abruptly. We could not use drive either it would only move at a snails pace. Unfortunately the vehicle has been repaired and I'm still having intermittent problems. The last time it was in for this problem I almost instantly had the problem again. When I brought it back for repair - they said they filled the fluid and everything was fine and it was until today! - for the amount of similar complaints on this vehicle - I would hope for a recall soon! isn't it strange how a lot of people are having this problem however most of what I've read in other posts say "dealer service could not duplicate the problem" ?".
Twice while driving our 2001 Venture my wife and I had noticed the engine revving while traveling down the road. In the second instance the check engine light came on and remained illuminated most of the day finally going out on the drive home. We arranged an appointment at the local Chevrolet service department, which incidentally is where the vehicle was purchased. The dealer inspected the vehicle and reported to us that the transmission fluid was brown and smelt burnt. They also advised that they had pulled 2 transmission codes when scanning the vehicles computer. The dealer provided us with two remedies to repair the transmission. The first remedy was to replace a transmission solenoid and refill the transmission with new fluid. We were advised that this was a try it and see approach. The second remedy was to replace the factory transmission with a remanufactured transmission. Estimates for these remedies were $1137.74 and $2985.06 respectively. A second opinion was obtained from a local transmission shop. The shop inspected the vehicle and reported to us that indeed the transmission fluid was burnt, the engine codes mentioned herein were transmission related, and that there was material built up in the transmission filter and oil pan. The shop advised us that the transmission could be rebuilt for $2372.92. Due to the overall lower cost, the local shop rebuild was selected. When the vehicle was picked up we were advised some of the clutches were essentially gone, most likely due to the failure of a solenoid.
My Chevrolet Venture 2001 transmission has gone out with only 61000 miles. There has been alreadry some recalls on this van. I believe this to be a factory fault.
A/C quit working. Took it to the dealership and they said there was a crack in the condencer. On several different occasions the horn has honked while driving down the road. When the van is in drive you let off the brake and it rolls forward and the same in reverse, it rolls.
This vehicle has been rolling back on hills since I bought it. Have had brake problems, the vcr replaced, the power side door looked at and told it has been fixed. Y biggest complaint is while driving to work, stopped at a stop light. My van rolled backwards when I took off the brake to go to the gas pedal. My whole transmission system stopped working. The vehicle had to be towed and while in the shop they found the intake manafold to be defective. Luckily I bought the extended warrenty. Total cost for this repair was $4,200. I could go on about the problems with this vehicle.
Lurching shift while driving for about three days then suddenly when starting out it jerked and quit moving. I had it towed to a local transmission repair facility. I called the Chevy dealership to let them know the transmission had failed at approximately 41,000 miles, even before the first transmission service was due. They asked if I had bought the extended warranty. I replied that I had not. They said there was nothing they could do as the warranty had expired. I emailed the Chevrolet company without any reply.
Valve body cross leak. The falure is caused by an inadaquate valve body insatlled in the automobile causing transmission failure. I have been told by several transmission repair shops as well as the Chevy dealer that this is an extremely common failure on all similar GMC Chevy models at or near 70-100K. To correct the failure, an updated valve body must replace the current style on the vehicle. They actually created an updated body because of the commonality of the problem.
We purchased the van on 4/10/2002 with 7478 miles on it. We have many other problems with the van but the major problem is and still is the transmission. Nov 25, 2002, there were 17070 miles on van when we took it in. "could not duplicate the problem". on November 28, 2002, still having the same problems. This time they changed out a pressure solenoid. On March 3, 2003, we brought the van back. Could not duplicate. We were given a rental for a couple of days. On September 15, 2003, we brought the van back for the same reason and other reasons. Leaking in the van at the back hatch door. Still told that they could not get the transmission to do what we stated but one time. They said not enough to fix the problem. On October 13, 2003, we brought the van back for the same reason and for the driver side power seat. They could not duplicate the problem with the transmission. We also had a oxygen sensor replaced because the engine light had come on. On January 22, 2004, we decided to bring the van to another dealership. Gerry lane did in fact find a problem with the transmission. He stated that it was full of metal shavings and needed a complete overhaul. We got the van back on January 29, 2004. On February 13, 2004, we brought the van back again because it still was not fixed. On February 19, 2004, we were called by the service advisor and told to come pick up the van. The service manager and a GM representative were handling all our concerns. The GM customer service rep that we called on February 16, 2004 called us back on February 24, 2004 to offer a coupon for repairs that may have to be done after the original warranty runs out. Good for one time, up to 100000 miles or the year 2008, whichever occurs first. Our vehicle is still in the shop and GM refuses to do warranty work on it even though a technician has identified a problem. What does it take to get a recall or defect investigation done" does someone have to die first"
Intermittent problem with transmission. Took dealership nearly 8 months to reproduce and repair. Venture would at times not go into gear at all. The problem was caused by a solenoid. After two trips to the dealer they finally agreed to investigate properly and resolve it. Immediately after the repair the vehicle began to slip out of gear without warning. The dealership had the Venture nearly 20 days over the course of 6 months and claimed they could not reproduce even when the symptoms became predictable to me and I was able to convey to them when it would occur; usually soon after starting the vehicle when the engine was cool. Finally after leaving the vehicle with dealer over one week while on vacation they were able to reproduce it (on the day before my return). Still took them nearly 10 days to schedule vehicle back in to diagnose and repair. Repair took over 3 days. Dealership and GM failed to take this seriously even after the vehicle slipped out of gear in the middle of a busy intersection with my family in the vehicle. Nearly caused a serious accident. Only after the vehicle was repaired did I find out that there was a bulletin out regarding this very issue that specifically listed most of the symptoms I explained to the dealership even down the some of the same terminology. Very disappointed in GMS failure to respond quickly to this problem despite dozens of emails to GM about this issue. The final diagnosis on the Venture was a stripped gear in the transmission requiring a rebuild. You'll find this familiar if you look at other postings in this category on this site as well as many other sites on the web.
Transmission slips after sitting when first starting out;horn honks occasionally while driving; power sliding door on driver's side won't open/close when activated by button or remote switches; hard starts after driving and sitting briefly (especially after highway driving--tried different gas stations gasses). Taken to two different dealers mostly about transmission and they claim unless the check engine light comes on, they can't do anything about it. Going to take back and have it stay there until they reproduce this week.
My 2001 Venture lt was purchase 6/21/01 new. Beginning around 25,000 miles I began to experience an intermittent transmission problem where when the car was in drive the engine would accelerate but no power was transfer to the transmission and then the transmission would engage and the car would lurch forward. Despite this complaint and 3 trips to the dealership at 28,000, 41,000, and 52,000 they could not replicate or fix the problem. At 58,000 the transmission experienced a catastrophic failure. Additionally, I personally know of another owner with a catastrophic transmission failure at less than 30,000 miles.
Premature failure of automatic transmission on 2001chevrolet Venture minivan. Believe known engineering or materials defect causes sun gear/thrust bearing on input shaft to prematurely fail (44,000 miles in my case). If failed under speed could cause accident as all forward and reverse power to wheels was lost. Many complaints on web about pre-mature Chevrolet Venture transmission failures. GM also has had a service bulletin out for some time on the failing sun gear/thrust bearing. Seems pretty early in model year life to be publishing what is apparently a common problem showing up at repair sites. Request recall investigation.
While my vehicle was parked and turned off, my 4 year old knocked it out of gear, come to find out that it goes from the parked status to the 1st gear without having to have key in or push the brake petal to take it out of gear it is free flowing, and very dangerous. I was very fortunately loading some groceries when it happened and with the assistance of a very nice person walking by, were able to get it back into park and no injuries accrued, I dread to think of what would have happened if one of my two young children would have been in my position, what the outcome could have been.
This has happened 4 times same problem, 1st time van was not running popped out of gear went down the road backwards and hit a home not much damage to either the house or the van. Not moving fast enough, the second time moved about a foot on level ground, 3rd time running in a flat driveway no one near drivers seat car went out of gear moved forward and hit a parked cars mirror, didn't damage the mirror but distroyed the fender on the van., the 4th time went out of gear while parked no one in or near car. Didn't move because the emergancy brake was set. Is being investigated by General Motors.
A D V E R T I S E M E N T S
- Clearwater, FL, USA