This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver's seatbelt will only latch into the bracket about half the time. Sometimes it takes up to 5 minutes to get it to click in. Otherwise it just will not click. I have had to stretch it across to hook it into the passenger's side seatbelt. Luckily for me I didn't have a passenger so I could do this but I am worried that in attaching it into the passenger's side that it will not perform should I need it to.
The safety harnesses on some seats ratchet up, lock, and choke the person using them. The first one to do that was in the far back and had been used only a few times when it failed and we requested the dealership to repair it. We were told that the 12-month warranty was expired and safety belts are not covered under extended warranty. Now, the assembly that holds the shoulder harness to the sidewall of the vehicle, the bolts pulled completely out and the shoulder strap is not attached to anything. All but the driver's shoulder harness also ratchets up and locks, nearly strangling the person using it. I believe there are major safety issues with these seat belts. We are a family of 3 and the seat belts in the back seats are seldom used, the problems began when the vehicle was fairly new, and this is a major safety issue, especially the one where the bolts fell out. Fortunately that happened when our 13-year-old grandson was latching it, not in an accident. I contacted GM and they denied any responsibility for repairing the safety belts.
Consumer is experiencing problems with the seat belt equipment not locking when a panic stop is made. He says he had spoken to his dealer/mechanic and was told that he will be charged approx $600 to get this problem fixed. He states he feels that this is a safety problem and feels that the manufacturer should help him get it repaired.
This accident happened in a rental car through national car rental in ft. Lauderdale, fl. My wrist was broken in this incident which I believe was caused by the automatic motorized door which was slow to kick in and by the large handle/lever on the door which you must pull to engage the motor. I was a passenger in the back seat on rt. Side by automatic motorized sliding door strapped into my seat belt. We were parked and ready to get out. I grabbed lever to open the door. Lever is supposed to engage the motor but the motor did not start so I pulled back some more and it opened about another foot or so and still did not engage the motor. On the third pull the motor suddenly engaged but the position of my hand around this large lever and the fact that my elbow was backed against the back of the seat, it was impossible to extricate my hand. The door, with my hand around the lever, dragged backwards until it snapped my wrist in half. I incurred a right distal radial fracture and being right handed and an artist and art teacher it has been difficult to say the least. I feel that the design of the sliding door handle is a hazard and should be considered for a recall. Other automatic sliding doors on other minivans tend to have a button or a small handle that would not catch the hand and drag it backwards causing injury. I wondered if I was the only person to whom this happened. The rental company had Chevy inspectors check the door and said it worked fine but for the entire trip the door never engaged the motor without great stregnth and several pulls. It was very sluggish. Thank you for your time. I know it is just a minor injury but it happened to me and I do not want this to happen to anyone else. PE04064.pco
- Northfield, MN, USA
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- Fort Dodge, IA, USA