This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am currently trying to get GM to honor my warranty for catalytic converter that is bad. I made the original request for a part to be ordered on March 15, 2006. On June 29, 2006, I contacted my insurance company geico because I had a mechanical breakdown insurance on my vehicle and they basically said that there is nothing that they can do at this time because GM will have to replace the part under warranty. It is now 5 1/2 months later and I still do not have a catalytic converter for my vehicle. I have contacted GM on two separate occasions. I could not get an inspection sticker due to the fact that it would fail the emissions test required by East baton rouge parish, Louisiana. My sticker is now expired and has been since June 30, 2006. I have contacted Mr. Ted trimble, epa emissions and warranty dept, on two separate occasions but I can not get a return phone call concerning my problem. Who do I speak to now! my van is emitting trash into the air. Does anybody there care? GM is telling me that the manufacturer of the part is asking too much money for the part and GM doesn't want to pay it. That is flat out not honoring a warranty.
- Zachary, LA, USA
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- Zachary, LA, USA