This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air conditioning condenser leaking. Dealer wants $1000 to repair. This is a known defect on this condenser, bad welds, yet GM takes no fault even though tens of thousands of these have failed. With asthma, I need A/C and this vehicle is no safe without it.
I purchased the vehicle brand new in 2001. Since then, my vcr that is installed in the Venture was defective and repaired four times. Each time under warranty but it was inconvienent for me. The brakes went out on me twice that I repaired at a mechanic, then the A/C wouldn't cool (this is recently), now the oxygen sensor is causing the "'service engine" message on my dash board to light up. This car is only 2 years old!!! I maintain my car well, the manager of the Chevrolet dealership tried to accomodate me (once) so that I won't make a fuss and call the media on them. I was not aware of the lemon law until recently.
My 2001 Chevy Venture's air conditioning condenser obtained a crack, causing the ac fluid to leak out and not function. Vehicle is at 39000 miles and barely out of warranty. Speaking with parts dept at a local dealer, apparently this is a common problem caused by normal flexing of the vehicle's framework, and a costly one to repair (abt $850 parts and labor). The consumer should not need to pay for design defects like this. Ac condensers are not a component that routinely crack, especially in vehicles this new.
While my vehicle was parked and turned off, my 4 year old knocked it out of gear, come to find out that it goes from the parked status to the 1st gear without having to have key in or push the brake petal to take it out of gear it is free flowing, and very dangerous. I was very fortunately loading some groceries when it happened and with the assistance of a very nice person walking by, were able to get it back into park and no injuries accrued, I dread to think of what would have happened if one of my two young children would have been in my position, what the outcome could have been.
- Yakima, WA, USA
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- Waterford, WI, USA