This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact had a number of stalling problems with the 2000 Chevrolet Venture minivan stalling. The contact stated that the minivan stalled at any given time. On one occasion the contact's vehicle was hit from behind by another vehicle while driving 35 mph. When the vehicle stalled there was no prior indication of the vehicle losing power. He noticed that the vehicle decelerated and the instrument panel showed everything had lost power. The contact took the vehicle to the dealership on the first occasion and they couldn't find anything wrong with the vehicle. The dealership informed the contact that the vehicle needed to be tuned up. The contact stated that he was put on a waiting list for one week. He took the vehicle to a mechanic shop for the tune up. The contact stated that the vehicle continued to have the stalling problems. The contact stated that the mechanic shop replaced the fuel pump, fuel relay and the harness. The contact stated that he was no longer having any problems with the vehicle stalling. He stated that the dealership couldn't find what the problem was with the vehicle, but a mechanic shop was able to find the failure on the first attempt.
I have owed the vehicle for 53 days and have to have it towed 4 times and replace fuel pump twice, the battery once. Luckily the pump conked out while parked, and not at an intersection. My wife is pregnant with our third child, and the van has stranded her 4 times. I had the dealership run a check on the past repair history of the van and hey! the pump was replaced (by the previous owner) on 7/6/01 and again on 8/04/01. With the addition of my two pumps, that brings the total to 4, obviously. The van has 38000 miles and four fuel pumps, I think that speaks for itself. I have written a letter to Chevrolet, of course don't expect a favorable response. Another factor of complete irritation is the placement of the battery. It is nearly impossible for an average joe like myself to access the battery to replace it. I had to pay $200 for parts and labor for a battery, which I could replace myself if the thing wasn't designed (seemingly) to prevent owner maintenance. I would definitely not recommend this vehicle to anyone. When it runs it's nice, but unless you want to run the risk of having it towed once every 13 days and paying $520 in repairs and tows while only owing the car for less than two months, purchase something else. Dims 11 IVOQ entry posted after 12/12/02 cut-over to artemis-----769737.
While driving at any speed, vehicle will lose all power, also engine check light becomes illuminated as the engine is shutting down, vehicle was taken to dealer, and they replaced the fuel pump. Consumer stated that engine continues to fail.
Also on 12-7-2000 replecement fuel pump that was replaced on 11-2-2000 stopped working during normal driving conditions. Car coasted into parking lot where after a few minutes driver was able to restart vehicle.
Intermittently when trying to start vehicle it will not turn over. Dealer has repaired vehicle three times in past month, and stated that it is a wiring problem, but has not been able to duplicate problem. Dealer has replaced fuel pump.
- Beaver Falls, NY, USA
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Due to a bad fuel pump vehicle was not receiving the proper feed of fuel to the carburetor, causing vehicle to shut off while driving. Dealer has been contacted. Starter failed.
Consumer heard a knocking noise. Took vehicle to the dealership, and they replaced transmission. Next day, vehicle would stay on as running. Dealer stated that fuel pump failed. Then, consumer discovered that there was sand inside of vehicle.
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- Dallas, TX, USA