This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In January 2022, I noticed white smoke coming from the engine and a mechanic said it was the water pump that needed to be replaced, so I have it replaced. Recently, I noticed the same white smoke coming from the engine and took it back to the same mechanic who installed the water pump. The mechanic said it was the intake manifold that caused the white smoke. I decided to take it to another mechanic to see if the first diagnosis was correct and that mechanic confirmed the first mechanic's diagnosis and my previous experience with another GM vehicle (1997 Vhevy Lumina) that had the exact same problem: water pump went out and intake manifold also started to fail until the Lumina's engine was fried.
The contact owned a 2000 Chevrolet Venture. After being parked for two days, the vehicle suddenly caught fire. The contact mentioned that the fire originated in the engine compartment and caused a garage located next to the vehicle to catch fire. The fire department extinguished the fire. There were no injuries. The vehicle was destroyed. The failure mileage was 115,000.
- Waverly, IA, USA
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- Macomb, IL, USA