This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have a built in child restraint seat in the middle row of our van. I noticed that the clip that sits by a childs chest did not work properly. I could pull it apart by giving a little tug on it. I brought it to the dealers attention and they replaced the seat. I then tested it to make sure it would work and the same thing occurred, I was able to pull it apart just by tugging on it. The dealer told me that under high impact it would lock up. I told them I didn't feel confident with that answer and they then informed me that GM gave them this information. I was in a roll over accident where my vehicle rolled three times and when I turned around after the accident I saw my 3 yr old sons seat belt was unlatched. I believe if this was a head on accident my son would have been out the window. I"M glas I kept his coat ove his shoulders and locked in the seat with him because this may have been what saved his life. This is all in a police report with 2 passenger witnesses. As soon as I got home I brought this to newberry motors and GM's attention. Both places ignored me and acted as if there wasn't a problem. Finally after our 3rd attempt at trying to get someone to listen at GM we got a call back from a GM representitive. This gentleman owns the exact type of vehicle, went home & tested his and found his failed in the same way. He then called around to other dealerships and found all failed in the same way. They told us to go out and by a new child seat and they would reimburse me, but I have not heard back from GM on this matter. My accident was 3/2002. My concern is that I'm going to hear about a kid that was not as fortunate as my son. GM did say they were going to research further and issue some sort of recall, but as I said I have not received anything further on this matter. I would think that childrens safety would be a little bit more important to them. I would hope that someone would do something quickly! thank you!
While traveling approximately 35 to 40 mph, vehicle was involved in a crash. During the crash, the retainer clip for the harness on the child seat came loose and released. Child received no injuries. No information given regarding the child safety seat.
- Berthoud, CO, USA
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- Newberry, MI, USA