This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chevrolet Venture. The contact received recall letter # 04V597000 (latches/locks/linkages: Doors:latch). The recall repair was performed on July 12, 2005. The contact stated that on May 15, 2007, the side door failed again. When the contact would close the side door, it would re-open. This failure occurred on several occasions before it would close. Once it closed, the dome light would remain illuminated and the door open indicator constantly chimed. When using the door unlock button, the lock actuator would constantly click until the door was fully open. The contact took the vehicle back to the dealer on June 1, 2007 for repair where it currently remains. The current and failure mileages were 95,368. The consumer stated the power sliding door makes a loud clicking noise, which souds like the actuator trying to lock and unlock. Updated 07/19/07.
: the contact stated that the power sliding door module was defective on the vehicle and was a different component than what was recalled(01V264000). The dealer offered to fix the recalled component, but stated the sliding door would not function properly unless the contact had the power sliding door module replaced.
Contact stated after recall 04V597000 repairs on the power sliding door handle of the passenger door were done the lock on the door will not stay closed. The sliding door on the inside was roughed up from the repair work. The repair work on the recall was done on the 7-18-05. Dealer said that the lock on the door had nothing to do with the recall.
- Florissant, MO, USA
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Contact states the retractor on the passenger side automatic door will not allow the door close if there is something blocking the door from shutting. The design is suppose to allow the door to retract if there is something blocking the door from shutting. The consumers daughter hand was closed in the door and the door completely shut. The consumer hit the button to open the door, and it did open this way. The vehicle has not been to a service dealer. There was a recall on the door handle of this passenger side door. The consumer does not have the recall number or campaign id number.
Chevrolet, Venture 2000 mini van, the passenger side sliding door shuts even when children or anyone is in the way. People have been caught in the door because of this defect, and a child had to go to the emergency room after getting finger caught in the door.
Vehicle experienced problems with the locks, and the power windows. Owner contacted the manufacturer, who indicated that there was no recall for this problem.
Automatic sliding door closed on my daughter's hand. It did not stop closing, and I had to forcefully open it to free her hand. Her hand was smashed between door edge and door frame.
Passenger side power assist sliding door fell off of the rear sliding roller guide after it froze half open/shut. The door has been making funny sounds when opening and closing for about two weeks. The door has also been opening back up when it tries to close. The outer sliding track has bent somehow? I am guessing it is part of the noise the door has been making. After disassembly of the door and the interior compartment, it was determined to be the actuator cables making most of the noise. The plastic liner on the cables had been stripped off and the cables had been balled up and they are starting to frey. I have rebent the track to accept the sliding rollers and I have removed the cables from the door to allow the door to open and close manually.
It started the second week of June are 2000 Chevy Venture van power sliding door stop working and was in the lock position and could not be unlock either by power or manually.I took it to the dealership and had to pay over $600 to get that repaired. My problem is what if this happens again and I get into a wreck there would be no way I could get my kids out of car. So if you can help me with this I would apperiated it. I think that should have been something they could have pay for. Thanks.
Consumer complained about a problem with the automatic sliding door on the passenger's side. The door would close without warning. It had to be held open with force.
I have had my 2000 Venture in for power sliding door repairs three times. The first two times the dealer attempted to fix the problem according to the safety recall bulletin. The problem still persisted, and was fixed when the dealer installed a new power sliding door motor and clutch assembly. This stopped the door from intermittent binding, and now the power sliding door opens and closes correctly. The dealer replaced the motor, clutch assembly, actuator and retainer. Dan kruse Pontiac (the dealer) was very nice, and I wasn't charged for this service. To whom this bill went to I don't know. But, I have an extended warranty on this van. The reason I have submitted this report is that the safety recall on the 2000 Venture van may not entirely fix this problem. The "binding" problem that existed on the power sliding door may have weakened the power sliding door motor and clutch assembly to where it has to be repaired. The original safety recall on the power sliding door problem may not be complete yet. Thanks.**** dims 11 IVOQ entry posted after 12/12/02 cut-over to artemis****761006.
Consumer states power sliding door will not close and / or the door still beeps after it is closed. This condition does not exist when parked on a downhill, in which the front of the van is lower than the back of the van. Consumer is aware there is a recall notice 01V067000 relating to this condition. Vehicle has been serviced 3 times, but problem still exist.
While traveling at approximately 40 mph drivers side non-powered sliding door came open while there were 5 children in vehicle. Dealership examined sliding door and could not determine a reason for problem. Also, on June 5 2001, non-powered passenger side sliding door came open while vehicle was in motion with 2 children in the vehicle. Dealership again could not determine a reason for defect, and were unwilling to assist consumer. Also, consumer noted that child safety locking mechanisms were active on each occasion that this problem occurred. Please provide any additional information/attachments.
A D V E R T I S E M E N T S
- Augusta, KS, USA