This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Chevrolet Venture. The contact shifted the gear into park and shut off the vehicle. The vehicle rolled away while she was assisting a child with exiting the vehicle. The contact ran to jump into the vehicle and noticed that the gear shifter was very unstable and had a lot of "play" or wiggle. She depressed the brake pedal and the vehicle came to a stop. Prior to this failure, the tail lights failed in February of 2007. At that time, she was informed that she needed new circuit boards. Within a year, the failures recurred. The circuit boards burned out and the dealer stated that the plug for the boards was burned out as well, which would cause the failures to continue. The failure mileage was 130,000 and current mileage was 168,000.
: the contact stated the vehicle's transmission would not shift into park. There was an NHTSA recall, # 98V131000 regarding the power train: Automatic transmission. The vehicle was not included in the recall due to the VIN.
I own a 1998 Chevy Venture van. I recently took it in for a recall for a defect on the steering rack and pinion (NHTSA campaign id number : 02V286000). The dealer would not replace the defective component because the van has a salvage title. I was notified that "the bearing is about to fall out" and the entire rack and pinion was damaged due to the defect and has to be replaced at a cost of $600. I called GM and was informed that it was their policy not to do recalls on vehicles with a salvaged title. This is a defect and a safety issue regardless of the salvaged title and I think GM should be responsible for fixing it. There is also another safety recall on the transmission (NHTSA campaign id number : 98V131000) that is a problem on my particular van. About a year ago, a 5 year old friend of the family was playing in the van (without our knowledge). He was able to move the shift lever enough to disengage the transmission lock even though it was still in park, and the van rolled down the hill in our back yard. It was stopped by a small tree. Nobody was hurt even though there were two other children in the back yard playing and the van suffered only minor damage. I thought perhaps this was because the van had previously been in an accident so I didn't pursue looking into the problem. Then I discovered the recall on it and now I feel that GM should fix this problem. What can I do to get them to fix my van?.
The van was in the shop at landmark when we first got it for its brakes, lights and battery, it also was at land mark when the battery went out and was not told than that the sensor did not get told the sensor was bad till after a few weeks the light for service came on and it was taken to tuneup master for a tune up and was told that the light for the sensor had been reset for the sensor should have been replaced GM has a recall on this make of van but because my va does not fall into the time they where made they would not help with the trans. Repair, nor will they help with the brakes.
My wife and I noticed a delayed response when accelerator was pushed while already at speed. My wife also said that the engine sounded different than in the past. We took vehicle to dealership and they inspected the transmission. There are metal shavings throughout the transmission - it needs to be replaced. We do not understand how a vehicle that has received regular maintainance can have a transmission go bad at only 50K miles.
- Rogers, MN, USA
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This is an annoyance problem with the transmition. On highway inclines at 40 to 60 mph in 3rd gear there is a constant bucking of the van. This was reported to, and noted by the dealer but he would never do anything about it. Another dealer says it is the tourque converter but is now out of warranty. I purchased this van after lease ran out 11/99. I would still like this defect fixed.
Vehicle was involved in recall # 98V131, transmission. Dealer inspected the vehicle, and informed owner that repair was not needed. Owner stated that transmission has jumped out of gear several times, and felt that vehicle needed to be repaired.
A D V E R T I S E M E N T S
- Chicago, IL, USA