This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased used in November 2007 and shortly had trouble as when vehicle parked slightly downhill with fuel gauge showing 1/3+ vehicle would not start and gauges show zero fuel. Driving down hill engine will quit for lack of fuel. GM told me in writing that they know of this problem and considered it to be normal. Only yesterday was stranded in parking lot of fast food lunch place with gauge showing 1/3+ fuel level but car would not start. Fuel pickup is in rear of long 25 gallon tank. Design defect that presents a safety hazard as engine will stop with loss of steering and breaking. GM knows about this and I feel this is another safety life issue for which they have ignored.
The fuel gauge/fuel range has been malfunctioning since 09 in that the gauge could change or fluxuate as much as 1/8 to 1/4 tank in a very short time. The fuel range which I thought showed how many miles you should be able to drive considering the amount of fuel in the tank, that changed as much as 50 miles and a few times, the fuel gauge would read about 1/8 of a tank, and I have driven 1 block, and it showed empty. Realizing that other are other factors, I do however feel that it is a safety issue especially if I'm on the highway. This same problem still exist as of the writing of this complaint and 2 different dealers have supposedly fixed the problem by changing the fuel sensor (4 times) and refused to change it the last time that I took it to them. The second issue (and I put power train) but it has to do with my transmission but I did not see that in the options. In September of 2012, I complained about transmission problem and the dealer could not duplicate the problem. I took it back to the dealer in November of the same year with the same problem and they did notice the problem and they supposedly fixed the problem, however because my extended warranty had expired in October a month prior, they said that it would be fixed but I was charged $300 which at that time, I had no other choice but to pay it so I did. Last November 2013 thanksgiving weekend, my transmission failed and my family was stranded 400 miles away from home and had to leave our vehicle and rent a car to get home and then go back and pick up the van. After getting it back home, the dealer did make a repair to the transmission again, but as they have acknowledged, it is still a problem with the shifting and that they would be willing to pay up to 1500 of the repair. Another dealer told me that I needed a new transmission. Currently, I have 82K miles and need third transmit repair.
The contact owns a 2007 Chevrolet Uplander. The contact stated that the vehicle was parked when she smelled a strong odor of fuel. The vehicle was taken to an independent mechanic where the contact was informed that the fuel odor was coming from the engine. The vehicle was then taken to an authorized dealer where they were unable to diagnose or repair the failure. The contact also stated that the vehicle would shake while driving at various speeds. The tires were replaced on four occasions due to excessive tread wear. The vehicle was taken to an authorized dealer on numerous occasions where the contact was informed that the vehicle was operating as intended. The failure mileage was 20,000 and the current mileage was 95,000. The VIN was unavailable.
I have been stranded or have ran out of gas 6 different times while driving my 2007 Chevy Uplander. One time, due to terrain, I was unable to move off the road. This is the only vehicle I have ever run out of gas in my life. It is very dangerous when it shuts off while driving with no steering. I see many have complained about this situation, yet nothing has been done about it.
I had just purchased my 2007 Chevy Uplander with a full tank of gas, so I didn't know the tank capacity or the mileage range for a full tank in this vehicle. I was traveling on I-75 southbound near cincinnati, Ohio. Traffic was heavy and I was in the passing lane going 65 mph while passing another vehicle, when my engine just simply cut out without warning. The gas gauge indicated that there was still over a quarter tank and the computer read out said, fuel range 120 miles. In order to safely get my van off the highway I had to cross over 3 lanes of traffic to get to the shoulder and pull off. I was positive I was going to be hit from behind as I tried to make it to the opposite side of the road without power. I was able to pull over and had to walk to the next exit and buy a can and gas. The entire experience was very dangerous as I was over 300 miles from home and all alone.
- Fenton, MI, USA
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Gas gauge was reading inaccurately on 2007 Chevy Uplander. Traveling with a 5 year old and 18 month of twins when the vehicle was reading 1/4 tank of gas and 120 miles to empty and lost power on a 4 lane highway. Had to have it towed to my mechanic and cost approx $500 to fix.
2007 Chevy Uplander stalled in the middle of the intersection of a 6 lane highway while turning. Took vehicle to dealer where fuel pump was replaced. Later found out that I had ran out of fuel. This was amazing to me since my gauge had red 1/4 of a tank. Was told the level control sensor needing replacing. Very dangerous. Was glad no vehicle were coming as I would have had a collision due to where my vehicle was when it stalled.
2007 Chevy Uplander I attempted to send this same memo to GM via there website but I'm not sure if it went through or not because I was kicked out. I've been experiencing a continuous problem with false readings on my gas gauge/fuel range. This has been going on for over a year (since early to mid 2009) and they supposedly changed the sensor twice now and it is still giving false readings. Sat.2/12/11, the gauge was between 1/4 tank and 1/8 tank when I left my house, and the range stated 120miles. Before I went 10miles, the range fluctuated down to 56 then went back up to 89 and showed fuel range low when I got to my destination @ 7900 N. shadeland av. I started back home and it showed between 90 and 100miles range when I pulled into my driveway, and the gas gauge was showing still between 1/8 and 1/4 tank. When I left the house again after shutting it off, the fuel gauge said I was empty (light was on) and stated low fuel. So I went and got gas. Yesterday, (last night), I was sitting at a stop light and in a service station parking lot, and the range went from 118 up to 133 and I had not moved. I'm continuously being told that this will happen from time to time and nothing can be done and as I said earlier, the sensor has been changed twice but that did not solve the problem. This is not normal behavior or due to wear and tear for this vehicle and it should give accurate readings or at least close. This is an issue that needs to be fixed because it is not only frustrating, but dangerous as well (being stranded and out of gas) because my wife and children have this vehicle most of the time. This is GM product and that was the reason I was trying to contact them to see if there is something that the dealership is missing. In the mycrstats.com report, someone has been stranded before.
I've had a continuous problem with the fuel gauge of my 2007 Uplander for over a year and GM or the dealer can't get the repair right. It has been in the shop now 4 or 5 times and they have changed the sensor(s) 2 or 3 times and nothing has changed. It has actually gotten worse as far as reading correctly. I'm really afraid to put the van on the highway because you don't know how much gas you actually have or don't have until you fill it up. Gas mileage is also ridiculous (10mi/gallon or less--if I calculated it right. I have even sent pictures of the gauge readings and have been told that some of them are normal or common and nothing to worry about. The gas gauge was reading almost 1/2 tank and I put in about 15 gallons of gas which filled it up. The tank is only a 20 or 21 gallon tank. The fuel range showed I could go about 260 miles and then the next day it was reading over well over 400miles. I took it to the shop for a repair on something else and while I was in the shop bay it had changed by 60 miles and the fuel gauge even changed and I had not gone anywhere. The service man told me that his automobile does the same thing and they could not see that it was out of the ordinary. That is not normal.
Have a 2007 Chevrolet Uplander van. When parked slightly downhill with gauge showing 1/3 full of fuel, vehicle will not start and will shut down if running. GM states that this is a normal feature of this vehicle and nothing is wrong. I've been stranded 5 times with this problem. What if the engine quits while going down a long hill, engine stops so no steering or braking and I run off highway, investigators would never look to see if the vehicle was at fault only that the old man ran off of the road. I consider this a major problem and have spoken to other owners of this and related vehicles and they have the exact same problem. One should expect the vehicle to run with 1/3 or even less fuel in the tank.
A D V E R T I S E M E N T S
- Henrico, VA, USA