A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Electrical System — Instrument Cluster/Panel

Summary

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Actions

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Documents (9)

• Recall 573 Report - 11/21/2023
• Remedy Instructions and TSB
• Defect Notice 573 Report
• Manufacturer Notices(to Dealers,etc) - Dealer Message re A232424320 - Safety Recall Intermittent Instrument Panel Blackout
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall A232424320 Intermittent Instrument Panel Blackout
• Manufacturer Notices(to Dealers,etc)
• Recall Acknowledgement
• Remedy Instructions and TSB
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall A232424320 Intermittent Instrument Panel Blackout

Click a tab for more information.