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9.3

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,583 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Chevrolet Trax electrical problems

electrical problem

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2020 Chevrolet Trax Owner Comments

problem #12

Dec 232024

Trax

  • miles

A D V E R T I S E M E N T S

Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially since mechanics can't diagnos this.

- Arnold, MO, USA

problem #11

Jun 012024

Trax

  • miles
June 2024 all dashboard lights flickered on then went off, radio wouldn't turn on so dealership replaced the instrument cluster. Last night had to jump car off, the battery and alternator checked out fine. However, the radio/back up camera didn't come back on. This is the only car I have and now in the shop 2 tines in 6 months for the same thing.

- Castalia, NC, USA

problem #10

Jun 032024

Trax

  • miles
The driver information center in the cluster intermittently goes completely black or glitches while driving. It will go into all white dots, completely black out, or be garbled. You lose the ability to monitor your speed digitally and it causes issues with safety because it will change in and out at random times and you are forced to change your attention to the needle instead of focusing on the road. No warning lamps or trouble codes present. I have not contacted the manufacturer but have had a mechanic inspect it and he cannot find a cause but thinks possibly is an electric short or fault module. This began happening in June 2024 and is now getting worse and very unreliable.

- Norfolk, VA, USA

problem #9

May 302024

Trax

  • miles

A D V E R T I S E M E N T S

The service stabilitrak and service powersteering will come up. Have had vehicle hooked up to computer multiple times no codes. The vehicle would not drive. The vehicle has started shaking. The engine light comes on. There is 30k miles on the vehicle. I bought this 3 months ago to have a safe vehicle. My spouse and I are disabled and we do not feel secure. I googled and it says probably a computer error from factory. I'd appreciate if I can get my vehicle recalled & fixed. Thank you

- Kinsman, OH, USA

problem #8

Jun 012024

Trax

  • miles
The driver information center in the cluster intermittently goes completely black or glitches while driving. This is a safety concern because it is distracting while driving and removes important trip and vehicle information. I paid $222.79 for the dealership to inspect and they were not able to recreate the issue. They stated that the entire cluster would need to be replaced. I called GM to report the problem, but received no further options. After some research I found many posts online from others having the same issue with their 2020 Chevy Trax. I also saw that the 2024 Chevy Trax was recalled for the same issue stating it is a safety concern. My car is available for inspection upon request.

- Lockport, IL, USA

problem #7

Nov 122023

Trax

  • miles
The dashboard goes in and out with the screen, can't see mileage, speed, or etc control panel. The seat belt came unlatched in the process of slowing down, person was slammed into the dash. Nervous to drive the car with seatbelt delatching no message due to the dash being out, and no alerts through on star. Dash lights going out for about a month, seatbelt incident happened two days ago, still having problems with the passenger-side front seat belt. Contacted the dealership cant be seen for two weeks

- Gettysburg, PA, USA

problem #6

Jan 122023

Trax

  • miles

A D V E R T I S E M E N T S

This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car now has over $2,700 in new parts, this doesn't count the labor cost. This includes, coil pack, plugs, master cylinder, fuse box, abs module and related pressure valve and brake switch. The manager said they are running out of ideas and parts to replace. When I asked him what happens if this still doesn't fix it, he said that that situation was to unheard of to consider. I pointed out that if the dealership can't find the problem then GMC needs to step up because I still have 3 years left to pay for this car and that eventually there either have already been others who've died or there will be in the future, because unless this car is defective, it can't be the only one like this. I wonder how many people have died from this and it just wasn't caught that this problem caused it. I also explained that my next step would be to find a lawyer.

- Ashland, KY, USA

problem #5

Dec 292022

Trax

  • miles
This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find problem, I told them to drive exact same route, they did, it locked up again. Mechanic then said the master cylinder was binding up on the inside and it was replaced. Six weeks later it failed the same way again, had it towed. Dealership said it was the abs module and a valve, replaced those. They put a rush on it as it was right before Christmas, two days after Christmas it broke down again. It is currently at the dealership, and I was told that they can't figure out what's wrong with it"???" Each time it has locked up, I have been in traffic, once doing 70 mph highway, once doing 60 mph highway I managed to pull off but then blocked an on ramp to a bridge on a highway, once going uphill in town at 35 mph. Each time I narrowly missed hitting other people and once almost got run over by a gasoline tanker. In any of these events I could have either died or killed someone else. Each time there was no warning at all, no lights, noises or anything. Even if I get my car back, I will be terrified to drive it. My husband said, and I quote, "I will bleed through my eyes before I buy another Chevy" end quote. My local dealership is doing everything they can, but I am getting frustrated, because sometimes they have a loaner car and sometimes they don't. I work two jobs, since my husband got sick with covid-19 last year and spent 10 days on a ventilator. He can't work like he used to, so I am picking up the slack, please help us.

- Ashland, KY, USA

problem #4

Sep 152022

Trax

  • miles
My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from $412 dollars, not including the tow bill to $719 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no tickets or accidents, I don't know how my car didn't flip forward it stopped so hard, it's hard to think about what would have happened to someone with less driving experience than I have trying to control a car in the same instance. Please check on this, if you need to know, my car is now at Don Hall Chevrolet in Ashland KY, ph. 606-618-9616, my car is in their service center.

- Ashland, KY, USA

problem #3

Sep 152022

Trax 4-cyl

  • miles
This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it is a customer assumed cost. My husband replaced the ignition coil and spark plugs thinking that it was the problem, well over $200 for parts. The car is now doing the same thing, but I noticed it happened an incline, then realized it happened the 1st and 2nd time on a decline. I am now wondering if the transmission isn't going out at 47,363 odometer miles. The dealership is no help, they have the actual codes but won't provide them or tell me what's wrong. All I know is that for a 25,000 k car, it's dangerous. I am lucky I was able to maintain control of the vehicle on an interstate highway.

- Ashland, KY, USA

problem #2

Aug 102020

Trax

  • miles
Radio screen goes black and no buttons will work nor the radio will not shut off

- West Hamlin, WV, USA

problem #1

Aug 282020

Trax

  • 19,000 miles
There is a noise in the right passenger door, the transmission jerks often without giving it gas, and the radio screen blacked out when going over a railroad track

- Charlotte, NC, USA

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