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9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
292 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Chevrolet Trax miscellaneous problems

miscellaneous problem

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2019 Chevrolet Trax Owner Comments

problem #3

Mar 142019

Trax

  • 500 miles

A D V E R T I S E M E N T S

I purchased a new 2019 Chevy Trax after trading in my 2016 Trax. I had been driving it for about two weeks when my radio, turn signal, phone calls and onstar (not sure about back up camera) was affected by some glitch. The sound went away from my turn signal, all the radio channels, no sound but could receive phone calls and tried to call onstar per sales rep to do a diagnosis but the call could not be heard. The onstar call could not be disconnected. The eventual fix to this was I took it to the dealership and the sales rep did a factory reset in the settings. This brought it back. I had a similar issue in my 2016 Trax that blacked out the screen completely and took away any sound from it and my signal. It eventually came back after a shop played around with it. Second issue which fell under a warranty repair was that I noticed not long after buying that there was a high pitched squeal coming from my drivers seat when stopping and hitting bumps. I thought at first the springs needed breaking in. It ended up being the bolt at the back right of the seat that attached it to the floor. Come to find out it was crooked and completely stripped which was causing the seat to bounce around. It was also found out during repair that a second bolt was starting to do the same thing. This was a brand new vehicle straight from the factory. I was told by the service dept that vehicles from the factory aren't state inspected. This seems to be an unsafe method.

- Waldorf, MD, USA

problem #2

Dec 282018

Trax

  • 12 miles
A thick film appears on the windshield throughout the car as if someone was smoking cigarettes or some type of substance. This film shows up on the car windows every 3 days if you don't wash the windows it gets thicker. We have taken the vehicle back several times and they can't seem to find the cause. Also if you drive for more than an hour your eyes will start to burn and it will make you feel sleepy. This is not safe. The dealer just keep washing the windows. Something needs to be done.

- Oxon Hill, MD, USA

problem #1

Nov 192018

Trax

  • 365 miles
I had a bad experience with the brakes on this vehicle. I had this car to not stop on me on two occasions. Once in a parking spot, and once when I approached a busy intersection on a college campus. The car would not stop. It made a grind G noise, skied and just would not stop. I had to throw the car out of drive to get it to stop. The dealership plilips Chevrolet is saying the diagnostic tests did not detect a problem. S I just imagined the terrifying ordeals that I encountered. I now have to go back and get this car and drive it brill it happens again. The weather is about to get bad so what if it happens and putting the car in drive does not stop it. I'm totally scared to drive this vehicle.

- Chicago, IL, USA

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