This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2017 Chevrolet Trax mileage 35,703 November 20, 2022 ( second incident)while driving 50 mph on a highway, I lost power steering, acceleration, and dashboard instruments( speedometer & tach) failed. Dashboard message advised of loss of power steering. I was able to drive about one mile before I could safely pull to the side of the road and after stopping the issue resolved itself but check engine light came on but turned off within a 24 hour period. Later found out my son had experienced the same issue with my car one month earlier. December 6 th- Took it to dealer who could not replicate the problem and was unable to provide explanation or solution. This was a frightening safety issue- luckily there was not a lot of traffic when the problem occurred. I am very concerned about driving this car and having this happen again.
When attempting to make a right turn, the steering wheel will only go so far (it feels stuck) unless pulled hard to the right. After making the right turn, the steering wheel and does not automatically go back as it ahould. This issue has only started within the last week or so.
The contact's wife owns a 2017 Chevrolet Trax. The contact stated when attempting to make a left or right turn when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact mentioned that as the failure progresses an abnormal noise was heard when the failure occurs. The contact took the vehicle to a local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 25,600.
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving approximately 55 mph, the power steering failed intermittently. The power steering assist warning light was illuminated. The power steering regained functionality and the check engine warning illuminated and then went away. The failure recurred once. The contact had not taken the vehicle to be diagnosed nor repaired. Neither a dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 44,200.
- Bellevue, NE, USA
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On Jan, 4th, 2021 about 9am my 2017 Chevy Trax died on the interstate. The service power steering light came on car just quit. I managed to pull over on the side of the road. Tried to restart it with no luck. Had it towed to engall' S auto shop in New Jersey.as I was an hour away from home. Rented a car so I could get home. The next day engels call said the ECM is dead. Had the Trax towed to motion Chevy delearship. They confirmed that the ECM needed replaced.. ordered the ECM 0N the 5th and replaced on the7th. The servvice guy calls me and tells me that the module in the steering column is bad and have to change the whole column.. the service then said that the ECM was covered by extended warranty, but the column would have to be paid out of pocket..$1,235. When I called Chevy customer service they said that they pay $88 of the bill...with all of the complaints how is this not a recall issue"??????"
Had a recall for lower control arms arms rlaced twice brought it back a 3rd time Chevy is now saying I have rest in the steering gear assembly and I have to pay to have item fix. This car is guarge kept?
While driving the service stabilitrak light goes on, the engine will go from whatever speed I am going then lose acceleration completely and automatically jump back up to the speed I was going making the car jolt and the power steering freezes up for no reason. Once the power steering freezes the warning light will go on. The vehicle has been in the shop 3 times for this issue(11/27/19 12/14/19 & 4/23/20). The car is still at the dealership and they cant seem to figure out the issue.
I've received two notices from GM, once that has an actual recall. Both notices were received after my 2017 Trax had been taken to the dealership for check-ups/repairs because of presenting symptoms of both issues of the notices/recall. The first being an evaporaive emissions purge valve that may not fully close, causing the engine to run cold, hesitate or stall at idle speeds. I experienced idling and jerking when my car was in lower gears, jerking so badly, with running in high rpms. I did not know if I would make it home and had to drive with my hazards on. This was experienced on Sept. 2, 2019 (labor day) and I had my car towed from my parking garage to the dealership on Sept. 4th, 2019. They could not replicate the problem or address it and were not aware of the notice GM had sent out. They did find a tear in some arm on the vehicle, caused by a defective ball bearing which was replaced but unrelated to why it was there. Late October, I experienced other issues with clicking on my breaking system, with my stabilitrack and check engine lights turning on, but then off when I went in reverse. At this time, I knew about the recall (# A192261870) and brought my car back in on Nov. 1, 2019. Again they couldn't "replicate" the issue, but inspected the car with regards to the recall and returned it with no immediate resolution. They ordered a speed-control part and all the recall parts. It's now December 4 and they still do not have the replacement control arms & the bolts that go with them (page Chevrolet service dept; alexandria, va 22312; 703-349-4011. My vehicle continues to have braking/idling/spudering issues on occasion, it is not constant. I have had to call regularly to get updates, and have attempted to call Chevrolet's customer assistance center to open an inquiry but am getting the run around of rover a month. I do not consider this timely.
When the car was in motion and I was trying to turn it would go. All the lights came on the dash board and this is not the first time it did this. This is unsafe and help is needed!
My name is [xxx], I have 2017 Chevy traxx I bought this car new with only 6 miles: I'm having some many problem w this Chevy traxx: Brakes, cooling system, steering, both front lower-control arms and more : I took the car to john miles where I got the car from and had this tested it over 19 codes report: It nor safe for me to drive it myself and 1 small child in the car and I live in the atlanta ga; and driving the go up 45 miles per hour the car just vibrating and shaking have to stop the car 2017 Chevy traxx: I want a better car that is safe for me to drive: I'm trying make payment and trying to pay to fix the car just over $450 of work and it has major safely problems: I need to what can be done right now for the me and my grand baby safely my contact information email [xxx] : address is [xxx] cell # [xxx] ps my daughter [xxx] has a 2016 Chevy traxx with the same major problems and her car is in shop now and they can figure out what wrong w her 2016 Chevy traxx sttd over $3000 of work done to be done [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car just lost power then service light came on telling me about power steering..car wont crank or do nothing...towed to dealership ordered so ething electrcal ckst 8lo.oo dollars..now power S steering not working again car was moving everything shut down
I started the car on Tuesday 6-18 to go to work and as soon as I started it, there was a message on the dashboard saying to service power steering and the error light was on. I went ahead and drove to work (only 1 mile away) and it took all that I had to steer it. First chance that I got, I called the nearest dealership and had it towed there, at Chevy's expense because the car is still under warranty. When they finally had time to look at it, they said that there was an internal error in the power steering module, they have to replace it, according to law or their guidelines. I've checked several times and they have not been able to find the part anywhere, no dealerships or anyplace else. Here it is over a week later and they still can't find anything. They did give me a loaner, but this is ridiculous. They can't even tell me how long it may be.
Service stabili trak warning and engine light came on with no prior warning. The vehicle would not reset, have to take it in for service. The roads and conditions were completely fair. No improper use of vehicle to cause these error lights. Vehicle engine sounds horrible and handles terribly
Vehicle was at highway speed when systems began to fail and vehicle abruptly lost acceleration. Warning lights and messages began to appear abruptly without warning. RPM, and mph digital dial/ number jumped to 0 and back up to a random speed and then back down to 0. accelerator pedal did not have any bearing on speed control. Uncontrolled stalling at highway speed without any warning. Vehicle was driven off active roadway at next available exit and parked. Vehicle maintained error codes. Dealer contacted for tow. After waiting for tow and engine off, all error codes cleared. Driven to dealer and currently in service. Vehicle fairly new and repair under warranty. Problem uncertain but technician pointed to a grounding problem. Error lights during incident: Power steering warning light (steady on), tcs/stabilitrak warning light (steady on) and check engine light (steady on). Plus, vehicle service messages: Service power steering and service stabilitrak. I have taken pictures of the instrument cluster. Cluster errors began around 13:42 est and cleared around 15:42 est after parking and cutting engine off for some time (maybe 20 minutes) then restarting. Also, '.' in place of 'P' in bottom right corner next to odometer reading. Also, after initially parking and the first restart, power steering seemed completely inactive.
This will be the third time in 6 months that the car has had to be taken in to the dealership. It displays power steering error, engine light come on and car with drop speed with no warning. It also losses the power steering. It will then start up fine and run, but this time the engine light is remaining on. Has happened in the warm and cold weather and after a long drive and a short drive. Not sure why there are no other reports of this happening. It has happened when driving at 45 miles and this last time when trying to start it to leave my house. Very scary to have your child driving this to and from school.
The contact owns a 2017 Chevrolet Trax. While attempting to start the vehicle, the steering became difficult to maneuver. There were no warning indicators illuminated. The vehicle was taken to grey Chevrolet (4949 sw hovde rd, port orchard, wa 98367, (360) 329-2916) where no diagnostic failure codes were found. The failure could not be duplicated. The dealer stated that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 3,000.
A D V E R T I S E M E N T S
- Warwick , NY, USA