This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Check engine light came on at about 46,000 miles. The mechanic showed me that the oil was burned at looked like chips of metal. He said that the Turbo Charger was cracked also. He replaced everything and flushed the system clean. He video taped the whole repair process. Now, 8,000 miles later, the Check Engine light is back on and the very same problem has repeated itself. I looked on the internet and found HUNDREDS of Blogs with THOUSANDS of Consumers with the same problem. All of them state that the Turbo Charger cracks, leaks into the coolant, over-heats the engine and burns up the oil. They all state that the repair is about $3,000. Some are on their 3rd and 4th go-around with this problem. They state that Chevrolet does NOT respond. I, personally, contacted the dealership that sold me my care and reported the problem. I was told that mine was an isolated incident and then they tried to sell me another car. Here is ONLY ONE BLOG with all the consumers' complaints about this ONE MATTER: [XXX] I paid around $35,000 for this car at the time of purchase. I paid it off early. You can tell by the low mileage that I do not drive my automobile hard. I keep it well maintained. At 50,000 miles, it cannot be driven until I invest another $3,000 in repairs....that I just paid 8,000 miles ago for the the same repeating problem. I need Chevrolet to do one of three things: 1) Resolve the ROOT problem that keeps causing this ongoing problem and fix my car PERMANENTLY of this problem at NO CHARGE; 2) Give me a different model car that has 50,000 miles as an exchange; 3) Refund 2/3 of my money so that I can get a different vehicle. They have left me with no automobile to drive. They act like I am too stupid to understand that the problem lies with them (probably because I am female). They try to convince me to spend yet another 35,000 to 40,000 dollars on a different new car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is the second vehicle which has the same problem, NO HEAT, we check the anti-freeze and it is just fine. All the internal heat controls are working just fine. The vehicle does not overheat and works just fine.
The car was able to be driven without the key in close proximity. One incident happend and the key was left in a friends car. I was able to drive the car to my next location and only noticed when I went to start the car up again. The second incident happend after someone else used my car. I found the key at home and had to take the key to the car to be retrieved.
- Chicago, IL, USA
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I own a 2017 Chevy Trax. My AWD warning light came on saying the AWD system was shut off. It cost me $430 to replace the rear differential because it was in such bad shape. That is ridiculous to have that happen in only 3 years.
I bought it 2017 after a month my computer box is broken I'm lucky because it's under warranty. Every year in my dash board it always show up check services. Now my car is check engine.
My air conditioning compressor had a defective seal and the compressor was un repairable.the vehicle had only had less than 22,000 miles on the odometer.I didn't have warranty coverage for this.the seal should not have failed so early.my car was up on a lift in auto repair shop when this was discovered.
I purchased a new 2017 Trax on July 15, 2017. Since I got the car I heard a squeak from the rear brakes. I took it back to the dealer and they told me that it is a new car and the squeal will go away. It did not go away. I have taken the car to the dealer 5 times and they keep telling me the rear brakes are ok. I want the dealer to inspect the rear breaks and fix it. Also I want the left- and right-front lower-control arms, inspect and replacing them as necessary to prevent a fatal accident. My car only has 29, 600 miles. Since I bought it, I have taken the car to the dealer with the same problem. All records for my car are in the dealer.
While driving down the interstate going 75 mph my doors keep locking and unlocking as well as the theft alarm going off. The theft alarm is going off every 5 minutes. We have tried unhooking the battery to reset but this did not work.
I was driving down the street, normal speed and the car was stalling ( like a putt putt). I took the car in to Chevy, they had it for a couple of days and stated they could not figure out what was wrong with it. I picked the car up and about 15 miles out, I put the car in reverse and it cut off. I then put the car in park, it cut off, I did that about 5 times. I called to have them tow it. The dealership stated it cut off on them the next day but after 65 days and less than 200 miles later they couldn't figure out what was wrong with it. They returned the car to me and a week later 10/15/2019 its back to the putt putt.
Do to, lower control arm weld being defective, noticed that uneven wear of both friend tires noticed. The control arm was replaced on 9/19/2019. Who is responsible for the wear of the tires. Need new tires. I mentioned the wear to the adviser and I was told to contact the company.
I was sitting in the vehicle parked waiting for the rain to pass. Front window was cracked. When I heard a loud bang. Turned around the back window on the driver side had shattered. This is the 3rd time one of my windows on this car has just shattered. Nothing was thrown into the car no vehicles had driven by.
The first time it happened, I was entering the highway, trying to merge with traffic. As I accelerated, my engine revved, but did not shift gears (as I was merging with traffic who were traveling at speeds of 60 mph and higher), lurched and dropped down to 20 mph (somehow didn't get rear-ended). In a 6 month span, this has happened 3X. The 3rd time was on a stretch of road where I was traveling about 45 mph coming up on a car in the left-hand lane (on a 2 lane street) making a left-hand turn. Needed to switch lanes to go around. Increased speed, car hesitated, revved, lurched, and never really switched gears. Somehow made it without getting rear-ended. Took car to dealership. Dealership said computer in car didn't register any of those incidents, so in essence they can't find anything wrong with it. I feel like I'm driving a ticking time bomb. Waiting for it to just stop or decelerate while entering the highway and get me killed. Hoping that my children aren't in the car should that ever happen.
I have had this happen twice with my vehicle and I notified the dealer of this and nothing was done. Twice now I have been driving on a highway going at a speed no more than 60 began to accelerate and had the RPM shoot up to 8 and the mph shoot down to almost zero. I do a slight acceleration and the car comes almost to a complete stop like the engine cut out. The first time I didn't really worry about it but it has happened twice now and could cause a very serious accident. The car also begins to shake after about 30 minutes of being on this happens when I'm driving and while sitting in the car while it's in park.
They designed a pressure valve underneath the rear bumper fascia with a hole large enough for rodents and small animals to have access to the cabin of the car without destroying any part of the car to gain access. It is essentially an open door for squirrels, mice, rats to use then nest in the car unbeknownst to the owner. It comes with the danger of a rodent popping out while driving or spreading diease throughout the cabin of the car via the air ducts. I feel the cabin of the car should be a sealed unit. The only way I feel this should be deemed an environmental issue is in the case of an animal destroying a part in order to gain access to the cabin of the car. In this instance there is no damage in order to gain access the cabin and it is the same as leaving a car door open 24/7 hoping nothing bad happens. I have reported this to General Motors and no one seems to understand the frustration I am having.
I scraped my passenger side rear view mirror and it completely shattered. I have been trying to get the part replaced since February 13, 2018. I had been told that it needed to be special ordered because parts were not available for my vehicle anywhere in the us. I was told yesterday that the part is on back order with no date of availability. Even with the side mirror the car has dangerous "blind" spots and without the mirror it is very unsafe to drive. I now find myself locked in a lease on a vehicle that cannot be repaired to a safe driving condition.
I purchased my vehicle on November 22, 2017. I was in an accident on December 14, 2017 where I hit a dog and my car caught fire. The fire department and police didn't believe that I hit a dog and it caused this damage. I contacted GM to see if they would investigate but they told me they would not investigate unless my insurance contacted them and they also told me to read my manual on seatbelts when I let them know the airbags did not deploy. I believe whole heartedly that this car is unsafe if it caught on fire from hitting a dog and they dog was not large at all. Please be careful id considering this vehicle
A D V E R T I S E M E N T S
- Orlando, FL, USA