This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
turbo charger on all small engine for chevy have been giving people a lot of headaches during the winter months. Chevy is aware thar their turbo chargers are affected by cold weather but still put the turbo into new vehicles. I have fixed my turbocharger three times on my 2017 Trax with no success.
Driving in cold weather...the car just completely had no power when pressing gas pedal...seems line fuel system froze or turbo freeze.....Car then shut off with No check engine light...no warning light!! Started right back up and still had no acceleration.....very upset with this vehicle and no recalls.....Ive seen many post's with this same issue!!
The first major repair I had with my vehicle happened shortly after I serviced it for it's regular oil change at the end of 2018. I notice my ac was going in and out and I checked my coolant, the reservoir was empty. When I made an appointment at the service department they discovered a leak under neath the turbo. In 2019 a valve was replaced that was sticking as "courtesy" at one of my oil changes. This year my vehicle stalled out on me at the gas station. I turned off my vehicle to pump gas and it wouldn't turn back over. When I finally got it to start again it was jerking very hard even while idling. It was difficult to get my vehicle running again. I got it to the dealership and they replaced the purge valve and I paid for an induction service since my vehicle is slowly approaching 50K. After a couple days of having my vehicle back I noticed my vehicle is still shifting very hard and is especially noticable in 30-50mph range, I drop my vehicle back off at the dealership 05/02/2020. The check engine light is not on it but, hey're getting a reading that there is a problem with the stability.
- Crestview, FL, USA
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On three separate occasions, I went to my Chevrolet store and told them about how my gas gauge was not working correctly. I would fill my Trax up, and instead of it moving to full, the gauge stayed at 1/2 tank. I never knew what the correct level of gas was in my vehicle. I even took pictures of the levels before and after the fill up, but they laughed it off, 3 times and said there were not any codes coming up, so it was okay. The 4th time I went, another company bought out the prior owner and said he had to replace the module. It had worked for a few months but it is still doing the same thing. So I don't think the module was the answer. My car has driven very roughly since I bought it and when they drive it, I am told they can't replicate the issue and I am sent home.
In cold weather driving, 2017 Chevy Trax will throw a check engine light 20 minutes after startup, which shuts down the vehicles ability to maintain speed. This happens in town and on the highway. Code says turbo freezing. The vehicle will go max 40mph uphill on the highway and max 60mph on flat or downhill highway. Have to pull over because cars are coming from behind very fast in snowy conditions when vehicle will not maintain speed. The vehicle cannot accelerate from a stop either. Very scary. In town driving is almost not possible without getting run into because you cannot get out of the way. We have 10 of these vehicles and they all do the same. Chevy dealer says they have a fix, but cannot gets parts to fix. Its been 4 months of this major safety issue with no help from Chevy. I am fed up.
A D V E R T I S E M E N T S
- Orlando, FL, USA