This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
One morning when going to start the vehicle, the power steering would not work and the power steering indicator light would remain on. The vehicle was parked in my driveway. After a couple of hours, I would start the vehicle and the power steering would work with no issues. The next morning, the same thing happened, and I drove it to the dealership. I have to pay $1,600 to replace the entire steering system - everything: Steering column, computer/electrical, alignment, etc. My Chevy Trax is only 4 years old and has 25,000 miles. I keep it regularly serviced only with the dealership where I purchased the vehicle. The only positive is that this did not happen while I was driving, but could have be very dangerous if so.
Steering wheel stiffened up while driving making it impossible to turn. Shut the car off and restarted. Wheel will turn but now there's clicking noises in the steering column when turning. Same week the anti theft alarm went off and no one was near the car. Also said I didn't have the correct key, which I did as I was able to start the car with it. Radio sometimes takes longer than normal to turn on... seems to be a lot of electrical issues.
The contact owns a 2016 Chevrolet Trax. The contact stated that the steering seized in the middle of traffic when the contact attempted to turn the vehicle. The contact stated that the vehicle had a recall inspection performed for the same failure at jack schmitt Chevrolet of O'fallon (127 regency park, O'fallon, il 62269, (618) 628-2500). The vehicle was not repaired at that time. The dealer stated that they would have to wait until Monday to look at the vehicle again and they had no loaner vehicles. The contact even checked with another dealer and was informed to take the vehicle back to the original dealer to close out the repair. The manufacturer was not contacted. The failure mileage was 115,749.
Chevy sucks. Bought my 2016 Chevy Trax in September 2015. It's been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure it's a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for another 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and it's the same problem! they replaced the battery, and still the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevy's [xxx] product! nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. I've made 3 car payments in the last 90 days and still don't have a car to drive. I will never buy a Chevy again! parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Rocky Point, NY, USA
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Upon getting in the vehicle and turning it on, the steering wheel would not turn. It was locked and would not all ow me to steer it. I was attempting to drive it to another location in my yard, but the steering wheel was not allowing me to turn it. I have red other owners have similar complaints online. This is a safety hazard. And could cause a car wreck. This vehicle came from the manufacturer this way. This is intermittent and when it was happening the steering wheel light with an exclamation point lit up in the dashboard..
The contact owns a 2016 Chevrolet Trax. When the contact started the vehicle, the steering wheel seized and was unable to be turned. The dealer (headquarter Nissan, 1725 whittlesey rd, columbus, ga 31904, (706) 225-8100) stated that they did not have the tools to diagnose the failure and suggested taking the vehicle to a Chevrolet dealer. The manufacturer was not contacted. The vehicle was not diagnose or repaired. The failure mileage was 50,000.
While driving at around 40 miles the 2016 Chevy Trax loss power to 5-10 mph, the steering wheel got stiff, the transmission and engine got idle. I took it to the Chevy dealer. For fortune I was not driving in the highway. I am very concern as I don't feel this car is safe to drive. The car has currently 38K miles, I bought it used with little under 36K miles. I noticed about 7-8 similar complains is different websites. I think somebody from NHTSA should look at this issue. Driving a car with these problems can result in major accidents and potentially death.
The contact owns a 2016 Chevrolet Trax. While driving various speeds, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. The vehicle was taken to nesger Chevrolet in medford, New York. The dealer replaced the steering column and reprogrammed the power steering, but the failure continued. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 3,900.
The contact owns a 2016 Chevrolet Trax. While driving various speeds, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. The vehicle was taken to nesger Chevrolet in medford, New York. The dealer replaced the steering column and reprogrammed the power steering, but the failure continued. The VIN was not available. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 4,000. Updated 08/22/17
The contact owns a 2016 Chevrolet Trax. While driving low speeds, the steering wheel seized without warning. When the contact turned off and restarted the vehicle, it operated normally until the failure recurred. The vehicle was taken to a dealer, but the issue could not be duplicated. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 2,000.
A D V E R T I S E M E N T S
- Galesburg, MI, USA