This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
11/12/2023 Loss of power when driving up a hill.- felt some backwards drift. 11/13-14/2023 Shuttering vibration and engine revving during acceleration but no forward movement. 11/15/2023 Total power loss when attempting to merge with traffic.
Motor mount bolt snapped and engine fell while driving car-??also recalled item (lower control arms) where not repaired-??I purchased car 1 1/2 years ago from large Chevrolet dealership
A/C Dashboard Control Selector Linkage No Longer Working. The dampener linkage cable from Hot/Cold Selector Knob control is not working. Several videos on YouTube show a History of GM being aware, but doesn't care. No access to a 'working' A/C unit with Children, Pets or Adults in vehicle places ALL in danger, especially on extremely Hot hazy days. GM needs to correct this engineering design flaw and/or have parts or repairs available. Once again the dampener linkage cable from Hot/Cold Selector Knob control is not working, breaks far too easily, causing expensive repairs and victimizing consumers.
When I turn left, the right side makes a popping noise around the ball joint. Reservoir coolant tank leaks, and no tempature guage.. there is no way to tell if my car over heats until the light comes on and I have to pull over then? I have never seen a vehicle not have a tempature guage!! also my passenger seat belt will not stay fastened!
My daughter was driving the Chevy Trax when the engine light came on. I scanned the car when she got home. Code was P0420 for low converter efficiency. I put the car up on my car lift and found that the flex pipe behind the converter was separated most likely from rust. This is allowing exhaust gasses into the car and it is dangerous. This is happening on many Chevy Trax and Chevy cruz vehicles. I took it to the dealer and they will not cover the repair. She has owned it 4.5 years and has only 28,000 miles on it. We purchased a major guard warranty from GM when we bought the car but they denied the repair. This is a safety issue. The paint is also peeling off of the hood but they say that is not covered either even though this is happening to many GM cars.
- Pasadena, MD, USA
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Latch part that keeps the trunk door closed doesn't lock all of the way. This also makes the car's open door sensor stay on. Also the clock on the home screen does not display the right time.
My 2016 Trax slid into rear of a car who suddenly braked while we both travelled on highway. I broke too. Probably hit other car while I was going 25 mph. Moderate front end damage. Engine stopped. But car caught on fire. Total loss of car
When I get on highway doing faster speed my car is very loud inside like a bad air leak coming from back somewhere. This is very annoying can't use blue tooth phone because you cannot hear to have a conversation or hear the radio at a normal volume because it is so loud. Had I known this I would have never bought this vechicle.
Drivers side passenger door power lock stopped working. Our 2016 Trax has only 17000 miles on it. We had our 4 yr old granddaughter in the back in here car seat. We could not get the door open. Eventually I was able to pull the door lock up from the top of the car. We were stationary at the house after leaving the park. If this car was to have caught on fire I am not sure what we would have done. Our bumper to bumper warranty ended in June which was 3yr 36,000 mikes. However we did purchase a 3rd party extended warranty which makes me pay a $200 deductible. I made contact with Chevrolet, here is the claim number [xxx] the senior advisor is john. I believe that Chevrolet has an integrity issue with doing the right thing especially a severe safety flaw with there power door locks. The service advisor at haley Chevrolet in midlothian va said that the door locks just stopped working for no reason. Its not the $200 that I have to pay it is just the principle of them giving me the run around. This could be a on going issue that is building. Hopefully, know one will be injured due T this flaw. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Started driving and in 10 minutes the car started hesitating and suddenly stalled. The engine light and the stability light also went on.. I was able to start the car again just long enough to park it on the side of the road. Waited for tow which was taking long in 96 degree weather. So I drove the car home (15 minutes away) had to drive very slow cause felt like turning off..took 45 minutes to get home..called dealer in the morning and they gave me a towing number. I called @9:30am, waited to call back at 12:30pm and no record of anyone sent out. Again they said some would be sent. They arrived AT2:50pm. Praying everything turns out good.
Got this vehicle on 07/23/2016, the vehicle had major issues until 09/2018. In September 2018 I took the vehicle to the original lot to have it inspected as when switching the fan for the A/C from 3 to 4 on the blower motor settings stopped working. My dealership replaced the original blower motor. Along with that I was having the issues of the center console (radio unit) and the dash (where the speed, mileage, etc... is) would go out will driving or not turn on at all and the back up camera wouldn't turn on go. They re-installed the computer software and updated the system and sent me on my way. In 02/2019 I started having the same issues, back up camera and center console not working, and dash turning off and not coming on. Also when I took the key out of the ignition and got out of the car and locked the door and the car was still running. The radio was still playing and the car was still running even though there was no key in the ignition and it was not remote started. I called the dealership that morning to bring the car in that night for service the next day. They kept the Trax for roughly 1 week. The installed a new radio, re-flashed and updated the computer, and re-installed the back up camera software. I picked the car up drove roughly 3 miles and brought it back same hour due to it having the same issues. They kept it another 3 days and I got it back after about 2 weeks of work at the dealership. As of 06/11/19 I had to take the car back in for the same issues: Dash going out, radio going out, back up camera not working, and the Trax still running with no key in the ignition. I called on 06/12/19 they stated the car would not communicate with the diagnostics computer and they would have to replace the radio they installed 4 months ago. Part was ordered and over-nighted but never came in on 06/12/19. Waiting to see if I can return this lemon of a car now.
A D V E R T I S E M E N T S
- Enola , PA, USA