This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
#1 - Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. ------ #2 - Safety Issue of the Back Seat Safety Belts near door continues to twist within an area that cannot easily be gotten to, causing the Safety Belt to not be able to be pulled out or retract - making them unable to be used, as they are jammed and cannot fit around a person to lock into the clasp to hold them into the back seat. Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. Both incidents occurred after Purchase in November, 2020 at First City Used Auto, Gonic NH and they would not claim responsibility to fix, despite both issues being Safety Issues/Defects of Car.
On Tuesday March 20th, 2018 the 2015 Chevrolet Trax in which I was a front seat passenger was stuck from behind by a 2012 Dodge Ram full size pick up truck. The seat belt that was restraining me failed to restrain the forward motion of my body at impact. The seat belt did not tighten up, it allowed my body to be propelled forward unrestrained. I suffered a neck injury and was also diagnosed with concussion type symptoms at the er. The vehicle was at a complete stop waiting for oncoming traffic to pass when it was stuck in the rear passenger side by the pick up traveling at an unknown speed.
The contact owned a 2015 Chevrolet Trax. While driving 30 mph, the brake pedal was depressed to the floor of the vehicle, but the vehicle failed to respond or stop. As a result, the contact crashed into another vehicle. The air bags failed to deploy and the front driver side seat belt became partially detached. A police report was not filed and no injuries were sustained. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was unknown...updated 04/13/17....updated 06/21/17
The contact owns a 2015 Chevrolet Trax. The contact was not experiencing any failures with any of the seat belts until the vehicle was taken to the dealer and repaired per NHTSA campaign number: 16V651000 (seat belts). Weeks later, the front passenger side seat belt failed to buckle. The contact had to force the buckle to secure and get the seat belt warning indicator to go off. The dealer was notified of the failure and provided no solution. The VIN was not available. The manufacturer was notified. The failure mileage was not available.
A D V E R T I S E M E N T S
- Rochester, NH, USA