This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate, and excessive smoke was present coming from the rear exhaust pipes. The vehicle was taken to an independent mechanic who diagnosed that there was no lubrication to the engine due to a lack of engine oil. The vehicle was taken to the local dealer. No further information was available. The vehicle was not repaired. The manufacturer was notified but no assistance was offered. The failure mileage was 72,000.
- Worcester, MA, USA
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- Worcester, MA, USA