This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Experienced severe mechanical issues, such as the engine overheating, temperature gauge breaking, coolant system malfunctioning, battery having to be replace twice, brakes overheating, brakes unable to come to a full stop, brakes squeaking, vehicle squeaking when backing up, throttle jumping, and the stability track also breaking
No brakes when driving home from work. Pedal pressed all the way to the floor. Pumping brakes made no difference. Thankfully was on a less traveled country road and was able to limp the vehicle home using parking brake. Brake fluid level checked fine and there was no brake fluid leaking around any wheel or under car so it was not a broken brake line or seal. Vehicle towed to dealership. Dealership determined "brake vacuum switch" was bad and replaced. Claimed this was not a *warranty* covered part and was normal wear and tear.
The contact owned a 2015 Chevrolet Trax. While driving 30 mph, the brake pedal was depressed to the floor of the vehicle, but the vehicle failed to respond or stop. As a result, the contact crashed into another vehicle. The air bags failed to deploy and the front driver side seat belt became partially detached. A police report was not filed and no injuries were sustained. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was unknown...updated 04/13/17....updated 06/21/17
Backing up vehicle, pressed brakes, went to floor, no brakes. Put car in neutral till vehicle struck another parked vehicle. Put car in drive, put foot on brakes to stop and check damage, no brakes. Put car in neutral, cruised to stop. Tried to put car in a parking slot, no brakes, car put in neutral and I turned into a curb to stop car. Before leaving pumped brake and checked for pressure - now ok. Drove home and parked car in drive. Called General Motors to have car brakes checked out. Happened once before - exact time unknown - in parking lot - with no cars around, to back into. No pressure on brake pedal. I thought I just missed the brake pedal. Minor damage to both vehicles.
The brakes were noticeably squeezing at less than 4000 miles. I'm not sure for how long because I do play loud music, although I had noticed that stopping was requiring more pressure, I thought it was justvmyvimagination. Then I heard the squeezing over my radio. I asked my boyfriend to drive the 2015 Trax and he said I needed new brakes and refused to drive it again. I took it to an authorized Chevy dealer and was charged 25.oo for an inspection because they claimed the short distance they drove could not reproduce the sound, no defects found. The squeeking got louder, I took it to the Chevy dealer that hosed me on the purchase of the car, they also stated they could not find any defect nor could they hear anything, so I offered to take the mechanic and manager of service for a ride at their lrisure, both declined, I even offered to let them drive, again they refused, I was later told that they knew something was wrong but they didn't feel under Chevy guidelines it was necessary tobrepair. They wouldn't repair the brakes even after I said I would pay for my own safety! I went back in and got both their cards and advised that if they were going to promote the Chevy brand, my son should know who to sue if I die in that death trap. I later talked to my car insurance carrier about my high rates, he stated that it was due to the Trax proven history of issues/failures for especially for being a fairly new Chevy model, specifically those which the public is still unaware of. I paid 32000 for the upgrade model and I can't even get an offer better than 16000 with less than 7500 miles on it. Oh, and the ac constantly cycles and my old ten speed blew colder air!
- Greeley, CO, USA
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The contact owns a 2015 Chevrolet Trax. When the contact released the brake pedal, the vehicle rolled backwards. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed as a feature inherent to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 800. The VIN was not provided. Updated 04/07/16
A D V E R T I S E M E N T S
- Eureka, CA, USA