This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers seat belt not able to click and stay also passengers seat belt is hard to get it to click in. The second row on left side seat belt won-??t stay clicked in.
The driver's seat belt would not "buckle up" or latch into the buckle. This issue started a couple of months ago but it just seemed to be stiffer than the other belts. Then suddenly it started to release while driving. Then we were not able to get it to work at all. The dealership was able to get the vehicle in immediately and replaced the seat belt assembly. My safety and the safety of any of my family driving this vehicle was a risk of a malfunctioning seat belt. I don't know if it would have held if I were to get into an accident and I'm concerned about the passenger seat as well. Other than it being a little difficult to buckle up there were no other warning signs. The dealership replaced the part on 5/15/23.
This started around May 2020... I was at about 2K miles in. I was told it was due to weather. And that they had other Chevy with same issue- "so it's normal". I bought the 2020 Chevy Traverse brand new right off lot. After we packed up and visited family I noticed it had sounds. The sounds were like whining noises just loud and seriously obnoxious. It only happened we were turning vehicle at first. So we get home and it started being louder. I then noticed as I was driving and after I slowed down to like 20 heading for a stop sign the car suddenly has this burst of energy and speeds up to like 33 causing me to hit breaks. I told my husband and he was like I don't know maybe it is expunging gas. After I slow down" isn't that dangerous. I ignored it but it continues ever so often and this is on regular streets -speed limit is 35. Then the whining noise from wheel had me terrified. So we went to dealer. That was comical. Dude was like "it's a characteristics of the car". I'm like what" why would they make a car with an annoying sound - its distracting. I don't want to die because of my wheel. I read online other people had problems so we went to another dealer and another. The guy at last dealer was like this is not normal. They created carfax report and switched part out. I could go on. So that loud noise never went away- at first it was low and now louder. I called Chevy again and they are like a dealer has to access situation and call us. This is not safe. Also the other problems are seatbelt locks. The middle seat design is terrible. My daughter was sitting there when it went back in between seat and locked it wouldn't let up no matter what. Had to take seat apart to fix seat belt. My seat in front locks and its relentless. So uncomfortable and it chokes me because I'm short. Terrible design because it can't adjust like the GM version. I have video proof/receipts.
A D V E R T I S E M E N T S
- Saint Paul, MN, USA