This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle start stop feature is malfunctioning (I have a video).When stopping or coming to a stop after driving through the city, at random times sometimes back to back when being stopped it goes down to 1 rpm then the auto stop feature kicks on and when it's time to depress the break to move again it malfunctions then sounds like a circular saw slicing through metal. At times you have put car in park hit engine ignition button to make it stop then wait a few seconds then start it back up. There's also a smell of strong fuel vapors coming in through the vents including defrost. Navigation stopped working ( turn by turn ) feature, also sounds as if the front end is knocking around going over speed bumps, the front right wheel has an odd rub sound that increases when accelerating. The gas also with a full tank depletes nearly within a day, and ait being a V6 should not guzzle $50 in fuel of 87 grade petrol. This thing is a rolling safety hazard. I have a wife and 6 children I transport daily. If something happens and we are injured I will sue your entire company General Motors.
Purchased the 2020 traverse on [XXX] from Basswood in Ft. Payne Alabama. Under the guise of the salesman I was assured that the vehicle was in great shape, with no issues at all, and a very clean Carfax. Well I'm new to purchasing a car via financing with a co-signer in which he was assured the vehicle was in great shape. Well unbeknownst to us my household the car was nothing of the sort. Within a few days the Start/Stop malfunctioned to the point it would not restart 98% of the time without sounding like a Demo Saw, it's a dangerous problem and there's times we smelled fuel once we were able to restart the vehicle. The front right wheel assembly looks as if it were on fire and if that's brake dust and it has a grinding whomp whomp sound when in motion, that's really not good no wonder it's hard to stop at times. The front end sounds like drums when going over bumps, speed bumps, road imperfections etc.. on morning start-up there's an absurd amount of exhaust coming into the cabin area, the codes [P3055 and P3056] are registered from the computer of vehicle. Now the smell of fuel is blowing through all vents whenever the defrost is running or all vents are used front and rear, with the truck in motion. It was so bad today that my entire family had to pull over to a gas station and get fresh air our eyes were burning and my [XXX] son nose started to bleed., so that's two parents and 6 children scrambling for safety. This is our only reliable vehicle other than an old 99 suburban that is hardly even road worthy anymore. I spoke with several people that have purchased vehicles and all agreed that the salesman and mostly the sales managers knew that the vehicle came from an auction and was never serviced nor inspected at the basswood dealership, which equates to them actively concealing major effects and problems with the vehicle in question. Just to make a one time commission on a fraudulent deal! They didn't provide any inspection papers to me! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Failed catalytic converter. I have had this part repaired multiple times and there is still a leaking issue. I have receipts from both auto repair shops and the dealership showing that this is an ongoing issue.
My 2020 traverse has the exact same issue as the 2019, and 2022 models, both of which have active recalls. I contacted Chevy and their response to me was that there was no recall on my model.
I took my vehicle to the shop for noise while driving. It was diagnosed as a cracked flex pipe. Upon research, the 2019 and 2021 models had recalls for the same issue, but not 2020. I did find a bulletin from gm including all models of traverse stating the cause could be a faulty weld. My vehicle looks the exact same as the bulletin. This is a safety issue as a hole in the exhaust can cause exhaust to backflow into the cabin. I'm very lucky and thankful me and my kids have not yet been medically affected.
- Attica, NY, USA
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According to General Motors, the new GM Special Coverage (N222385510) is only applicable the 2021 model year of the Chevy Traverse. The condition described includes the separation of the front mounting bracket from the front exhaust pipe. This happened to prior year models and are covered under a recall too. All years I searched as well as my mechanic. My vehicle is a 2020 and the same issue is present but has not been covered under a recall.
Vehicle all of a sudden started sound loud when accelerating on a trip home. Vehicle is 58K miles. Upon investigation, the vehicle was loud when starting as well. Mechanic determined front pipe under driver side had rusted and broken. Was told there is no recall, not covered under purchased extended warranty - $600 to repair. This should not happen on a vehicle this age. There are similar complaints about the same issue for the 2020 model.
UNKNOWN We were on the highway when we noticed the engine light come on, then the fuel gage went all the way to empty then back up again. We were going about 65-70 mph. I am taking my vehicle in today to get fixed
A D V E R T I S E M E N T S
- Huntsville, AL, USA