This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection. Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function-??s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage. I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating -??sold as is, no warranty-??. Due to the computer system being compromised there is no data showing the service or showing the car being in distress, this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger-??s and all others in danger.
March 30, 2022 I was driving on a highway with no other vehicles nearby and I heard a sudden loud pop. At first I thought is was a tire but no pressure changes on the screen. Few minutes later I heard a plinking noise and realized it was above my head and my sunroof had shattered. Luckily my visor was pulled across so I didn't have glass raining on my head while driving. Brought it into my dealership who sent me to a auto body glass division. The glass was on back order for 10 days and repaired on 4/12/22. I paid my $500 deductible through my car insurance. My vehicle has a front sunroof and a back moonroof that does not open. On May 15, 2023 I was driving on a country road and again there was a sudden pop. Again thought it was a tire but there was a gravel truck about 5 cars ahead of me but my sister was in the front passenger seat and did not see a rock or gravel. Rear moonroof had 2 small cracks on top but luckily again my visor was closed. We had a 30 min ride home so we tried to wrap plastic wrap around and over it but the wind got underneath so the hardware store told us to duct tape it and it worked well for about a week until the roof completely caved in on May 24 th. I called my dealership and the claim was filed for replacement with same glass company but now the part is on back order until mid July!!! I paid $300 for my car insurance and my dealership is keeping it and I traded it in for a new 2023 Chevy Traverse which I paid $19,000 for and hoping the glass will not do this again on my new car. Grateful nobody was hurt but I feel this a safety problem that needs to be reported.
Cajun Red Paint Color has defect. Paint began showing white specks where paint is chipping off after only having vehicle for 3 months. Continues to get worse, mostly on hood of Traverse but also on sides.
- Fort Wayne, IN, USA
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- Quakertown, PA, USA