This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
The contact owns a 2019 Chevrolet Traverse. The contact stated that after slowing down and coming to a stop, the START/STOP function activated however, the vehicle failed to restart. The contact had the vehicle towed to the dealer who diagnosed that either the starter or 350 Amp Fuse had failed and needed to be replaced. The contact was informed that the bearings were also loose and needed to be tightened. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,200.
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
MY6 vehicle is taking 6 or 7 times to shut off when in park. It keeps saying "put vehicle in park" and it also says advisory problem. I called cioica Chevrolet in princeton NJ on April 5, 2021, and they said I have to wait for an appointment because they are all booked up and it will be a very long wait, I ask if O could drop it off and get a loaner car and they said no, I am hoping this dont get worse and then I willbe very mad, they also told me they about 9 Traverse in with the same proble. Please get the to take the in and give me a loaner
- Trenton, NJ, USA
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Engine warning light came on along with traction control needs serviced. This happened when I started the Traverse and remained on. When I had a diagnostic test done the code read a code of 300. Dealer stated that code is for cylinder misfire not sure how many. Researched and found service update N192281810 that reads misfire due to carbon tracking released date of March 2019. It is the dealers responsibility to fix this during the service portion of the new vehicle limited warranty period. My vehicle is now past that and is misfiring and reading out this code. This should be a recall on all vehicles regardless of miles due to faulty coils, coil pack or spark plugs. In the above mentioned service update it states that this is an issue with several vehicles manufactured by GM. Ats, cts, camaro and Traverse. When doing further research there is not a way to find out if dealer did the service when GM sent out the service update. I looked back at all my records for services that the dealer done since I purchased the vehicle and see no indication that this service was performed.
My vehicle is at 30,738 miles and recently I began smelling what I thought to be exhaust fumes inside the cabin of the vehicle. I also smelled it after the car was parked outside the vehicle, near the the hood of the car near the engine. I took it to the nearest repair shop and they said that the brazing/welding point on the fuel rail was faulty and the fuel injector had broken off and was spraying fuel all underneath the car. It was "two or three turns away from a catastrophic event". the car was had fuel sprayed all near the intake manifold and was getting dangerously close to the exhaust manifold. It was only a matter of time (minutes/hours) before the vehicle caught fire or exploded with the amount of loose fuel present and I have small children in car seats I would never have been able to get out of the car in time. I had the vehicle towed to a Chevy dealership and they replaced the fuel rail and several other parts. And returned the vehicle to me. There were still fuel vapors coming into the cabin of the vehicle and near the hood of the engine. I took it back and the dealership said all of the insulation around/ in the engine was saturated in fuel still. So they washed the insulation and put it back in the vehicle. It still smells like fuel vapors in and around the vehicle.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle would independently and intermittently brake as the ABS, power steering, traction control, and parking brake warning lights would illuminate on the instrument panel. The contact had taken the vehicle to dick wickstrom Chevrolet (555 E irving park rd, roselle, il 60172) where the vehicle remained for over a month. The dealer had yet to duplicate the failure and had offered to return the vehicle to the contact unrepaired. The manufacturer was notified of the failure and informed the contact that a diagnostic team would be sent to the dealer to have the vehicle inspected. The contact was then informed that the diagnostic team was also unable to diagnose or duplicate the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
2019 Traverse was traveling down road about one mile from starting location car shut off and all dashboard lights came on than noticed smoke from the engine compartment., flames shorty after. Fd was called and arrived and put out fire. A fluid trail was noticed behind car leading to our house (1 mile away). No issues with the car up to this point. Car was towed and insurance called, notified GM the next day after seeing a recall on leaking transmission (this VIN is not on that list). GM basically said that once we called the insurance company there is nothing they can do for us. Insurance company (allstate) said they will look into this. Car was a lease and we have no recourse. It seems fishy to me that some models have a recall and this appears to be some kind kind of leak from that area. If GM doesn't care how will they know if this recall needs to involve other models and VIN's of this car. I understand that we leased the car so we lose and can't recoup anything nor will they work with us to lower the cost of a replacement. What if my young children were in the car or my mother in law who has a tough time getting in and out of the car, someone could of been injuried or worst. Someone needs to caer about this. This happened in norwalk ct on East rocks rd 06851. Sunny clear day car was moving forward when it lost power. No recent work on car, no accidente norwalk ct fire incident report 21-001007
Check engine light came on. Diagnostics stated catalytic converter was the issue and needed to be replaced.. vehicle with less than 15K miles and owned for about 14 months.
While driving my 2019 Traverse, when I aggressive breaking and doing a U-turn I cannot accelerate afterwards, when I push the gas pedal down to the floor it doesn't accelerate. I've been almost hit multiple times because vehicle will not accelerate after doing a U-turn. I have multiple vehicles and I keep forgetting about this dangerous defect when I'm driving it. Has happened since they own the car about eight times.
I was slowing down to make a turn and as I turned the steering wheel the vehicle get like it either locked up or went into neutral. I had no control over acceleration.
When stopping the vehicle, the auto-stop kicks in, which sometimes works well. Other times it kills the whole car, shutting it down completely. The infotainment center goes black like the car was shut off using the start/stop button. So then it takes a bit to get it running again to go. This has happened to us 6 times now within the last 2 weeks. In high traffic areas this can be a safety concern. Also when it shuts down completely the brake pedal goes soft and drops down to the floor. All this seems to happen when it is supposed to automatically start back up after being stopped for a short period of time.
On June 20, 2019, I bought a 2019 Chevy Traverse with the understanding that the vehicle was in good condition with no defects. On July the 18 we took vehicle to the service department, due to there was a very strong odor when inside the car. It was causing bloody noses and breathing issues for my family. The smell was so strong that it could be tasted. The dealership took about 15 to 20 minutes to diagnose car as nothing wrong with it. We took it home. On August 1, 2019, the vehicle starts going crazy with electrical issues. While my wife is driving with my kids the horn, lights, and emergency lights start turning on and off and there was a loud ugly sound from the engine. The car had to be parked to and I had to go drive car home due the unsafe conditions of vehicle. As I looked under the hood, I could smell a burning smell and smoke coming from the engine. So we took vehicle back to dealership. After being on the shop for about a week, we got our car back and according to dealership it was fixed, along with the smell they told us it was a rare situation but that we had mold and mildew coming out of the ac unit which was causing the odor and hence bloody nose and breathing issues. They also found that the battery was throwing sparks and was burning electrical wires in the engine. At this point we just wanted our car back. The following day my wife and kids were put in a dangerous situation due to defective car, while driving the Traverse it turned off on them while on the highway. My wife and kids are traumatized and scared while being put in these dangerous situations. Unfortunately, your vehicle has not performed well and is not safe even after it was made clear to us that it was safe and fixed.
I was driving vehicle and stopped at light. The car completely cut off. I had to put in park to restart the car. Thats when the engine light came on. Received an advanced diagnosis that stated issue with engine/tranmission service within one day. Took car in 7/16 at 7:30 and got back that day stating that car transmission communication dropped. The very next day 7/17 am, same thing happened. Took the car that afternoon back to dealer and it had been there since. They state they are waiting talk to GMC. Nothing yet.
When braking to do a U-turn and not stopping the engine shuts off and doesn't come back on right away. And it almost caused me to get into an accident from a car from the other direction. We had this car for 3 months and it's happened about five times now.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA