This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was off, parked and locked. My car was on a somewhat flat surface and rolled into a tree. The same day I was able to drive my car approximately 3 miles from my home, park for approximately 4 hours and return home without keys. I have a police report and photos of the damage of my vehicle.
When stopping the vehicle, the auto-stop kicks in, which sometimes works well. Other times it kills the whole car, shutting it down completely. The infotainment center goes black like the car was shut off using the start/stop button. So then it takes a bit to get it running again to go. This has happened to us 6 times now within the last 2 weeks. In high traffic areas this can be a safety concern. Also when it shuts down completely the brake pedal goes soft and drops down to the floor. All this seems to happen when it is supposed to automatically start back up after being stopped for a short period of time.
On June 20, 2019, I bought a 2019 Chevy Traverse with the understanding that the vehicle was in good condition with no defects. On July the 18 we took vehicle to the service department, due to there was a very strong odor when inside the car. It was causing bloody noses and breathing issues for my family. The smell was so strong that it could be tasted. The dealership took about 15 to 20 minutes to diagnose car as nothing wrong with it. We took it home. On August 1, 2019, the vehicle starts going crazy with electrical issues. While my wife is driving with my kids the horn, lights, and emergency lights start turning on and off and there was a loud ugly sound from the engine. The car had to be parked to and I had to go drive car home due the unsafe conditions of vehicle. As I looked under the hood, I could smell a burning smell and smoke coming from the engine. So we took vehicle back to dealership. After being on the shop for about a week, we got our car back and according to dealership it was fixed, along with the smell they told us it was a rare situation but that we had mold and mildew coming out of the ac unit which was causing the odor and hence bloody nose and breathing issues. They also found that the battery was throwing sparks and was burning electrical wires in the engine. At this point we just wanted our car back. The following day my wife and kids were put in a dangerous situation due to defective car, while driving the Traverse it turned off on them while on the highway. My wife and kids are traumatized and scared while being put in these dangerous situations. Unfortunately, your vehicle has not performed well and is not safe even after it was made clear to us that it was safe and fixed.
On July 11, 2019, while operating this vehicle, an error message appeared on the dashboard which stated, 'power steering malfunction.' At the time of this error message, power steering had failed and maneuvering of the vehicle became difficult. During this incident, the vehicle was in motion on a highway. Vehicle was brought to a Chevy dealer and the rack and pinion was replaced due to an electrical issue.
- New York, NY, USA
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- Fenton, MI, USA