This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When turning off the Traverse, a "shift to park" message is being displayed despite the vehicle being in park which does not allow the internal electronics (such as the radio) to turn off when exiting the vehicle. Sometimes shifting out of and back into park or hitting the buttons on the shifter fix the problem. Research shows there are at least 2 GM service bulletins which cover a number of their different vehicles. Service is scheduled with the dealer to fix, but mileage puts it just out of warranty, so we'll see how much they charge for this manufacturing/design defect.
"shift to park" message appears after putting the vehicle in park and trying to turn the engine off. Vehicle is clearly in park, but vehicle does not seem to recognize it is in park. Happens intermittenly. To be able to turn off the car, I will need to put the car in drive and then back to park. Sometimes it fixes on the first time, other times I need to do it multiple times.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle would independently and intermittently brake as the ABS, power steering, traction control, and parking brake warning lights would illuminate on the instrument panel. The contact had taken the vehicle to dick wickstrom Chevrolet (555 E irving park rd, roselle, il 60172) where the vehicle remained for over a month. The dealer had yet to duplicate the failure and had offered to return the vehicle to the contact unrepaired. The manufacturer was notified of the failure and informed the contact that a diagnostic team would be sent to the dealer to have the vehicle inspected. The contact was then informed that the diagnostic team was also unable to diagnose or duplicate the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Turned on the car and a side detection system warning appeared on the dash warning me that the system was not working. Turned off the car and restarted it. Same warning. Blind spot system not working at all currently.
- Tucson, AZ, USA
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When placing vehicle in park - system error reports vehicle is not in park and will not allow car to be properly turned off. Took vehicle into Chevrolet dealership with expensive part replaced and error has come up again not allowing owner to turn off vehicle due to error of vehicle not in park when gear shifter is in park. Corrected and then error returned within 4wks. Googled with known error occurring however no recall and concern for safety that vehicle will not properly turn off and does not recognize parked position of gear shifter.
When placing vehicle in park - system error reports vehicle is not in park and will not allow car to be properly turned off. Took vehicle into Chevrolet dealership with expensive part replaced and error has come up again not allowing owner to turn off vehicle due to error of vehicle not in park when gear shifter is in park. First corrected 10/15. Error came back 11/7. googled with known error occurring however no recall and concern for safety that vehicle will not properly turn off and does not recognize parked position of gear shifter.
When I shift the car into park and turn off the car a warning message appears that tells me the car is not in park and there is a ringing bell sound that won't stop. I have to turn the car on again and then off shifting thru the gears (sometimes multiple times) to get the message and bell to stop.
The contact called on behalf of his wife who owns a 2019 Chevrolet Traverse. The contact stated that the third interior roof light remained on draining the battery. The vehicle was taken to (win Chevrolet, 2201 223rd St, carson, ca 90810), on three separate occasions to be repaired however, the failure persisted. The contact stated that the battery was replaced and the light was rewired however, the repairs failed to fix the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 27,326.
My vehicle was off, parked and locked. My car was on a somewhat flat surface and rolled into a tree. The same day I was able to drive my car approximately 3 miles from my home, park for approximately 4 hours and return home without keys. I have a police report and photos of the damage of my vehicle.
When stopping the vehicle, the auto-stop kicks in, which sometimes works well. Other times it kills the whole car, shutting it down completely. The infotainment center goes black like the car was shut off using the start/stop button. So then it takes a bit to get it running again to go. This has happened to us 6 times now within the last 2 weeks. In high traffic areas this can be a safety concern. Also when it shuts down completely the brake pedal goes soft and drops down to the floor. All this seems to happen when it is supposed to automatically start back up after being stopped for a short period of time.
On June 20, 2019, I bought a 2019 Chevy Traverse with the understanding that the vehicle was in good condition with no defects. On July the 18 we took vehicle to the service department, due to there was a very strong odor when inside the car. It was causing bloody noses and breathing issues for my family. The smell was so strong that it could be tasted. The dealership took about 15 to 20 minutes to diagnose car as nothing wrong with it. We took it home. On August 1, 2019, the vehicle starts going crazy with electrical issues. While my wife is driving with my kids the horn, lights, and emergency lights start turning on and off and there was a loud ugly sound from the engine. The car had to be parked to and I had to go drive car home due the unsafe conditions of vehicle. As I looked under the hood, I could smell a burning smell and smoke coming from the engine. So we took vehicle back to dealership. After being on the shop for about a week, we got our car back and according to dealership it was fixed, along with the smell they told us it was a rare situation but that we had mold and mildew coming out of the ac unit which was causing the odor and hence bloody nose and breathing issues. They also found that the battery was throwing sparks and was burning electrical wires in the engine. At this point we just wanted our car back. The following day my wife and kids were put in a dangerous situation due to defective car, while driving the Traverse it turned off on them while on the highway. My wife and kids are traumatized and scared while being put in these dangerous situations. Unfortunately, your vehicle has not performed well and is not safe even after it was made clear to us that it was safe and fixed.
On July 11, 2019, while operating this vehicle, an error message appeared on the dashboard which stated, 'power steering malfunction.' At the time of this error message, power steering had failed and maneuvering of the vehicle became difficult. During this incident, the vehicle was in motion on a highway. Vehicle was brought to a Chevy dealer and the rack and pinion was replaced due to an electrical issue.
A D V E R T I S E M E N T S
- Lebanon, OH, USA