This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Chevrolet Traverse. The contact stated that on several occasions while attempting to park the vehicle, the contact selected park(P) however, the gear selector failed to recognize the selection. The contact stated that park(P) was continuously and forcibly selected, and the vehicle was placed in park(P). Additionally, the contact stated that the message -??Shift to Park-?? was frequently displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving and attempting to park the vehicle, the gear shifter failed to shift into park(P). The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and wiring harness. The contact was informed that the gear shifter and wiring harness needed to be replaced. The vehicle was not repaired. The failure reoccurred. The contact stated that the gear shifter and wiring harness had been replaced twice and the failure was the third time that the failure had occurred. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.
Open service Bulletin No.: 19-NA-206 for Gm cars where gear shift connector/harness doesnt engage and car believes its not parked. Car has tried to roll away due to this. GM sent out alert but wont pay to replace unless under warranty. Bulletin states this is for multiple models from 2016-2019.
- Hopkinsville, KY, USA
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Vehicle when placed in reverse and then shift to Park states vehicle is NOT in Park when it actually is. I looked up this problem and there are numerous people reporting the same issue with 2018-2023 Chevy traverse.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving 40 MPH and various other speeds, the vehicle jerked and shuddered. The contact stated that the failure occurred increasingly while driving and turning. There was no warning light illuminated. The contact stated that the transmission fluid was replaced by both herself and her husband; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 56,000.
The torque converter in the transmission has failed it has currently been sitting at the dealership for 3 months do to supply chain issues. The dealership has confirmed the problem along with my auto insurance company as well. Prior too there was smoke with a bad odor coming out of the vents in the vehicle that could have caused me and my kids health issues dealing with breathing had we continued to drive the vehicle. There was no lights to indicate what the issue was. Only the fumes. The fumes came out from what the dealership stated was because of the clutch burning in the torque converter. This is a major issue that could kill someone if they inhaled to much of the fumes.
When the vehicle was turned off, a message appeared: Shift To Park. The red light on Park also remained on. I had to shut down the vehicle multiple times before the message disappeared. One time I just "jiggled" the shifter and the messaged disappeared. The message did not appear whenever I turned off the vehicle, only sometimes. However, it appeared more often than not. It did appear when the service representative at the dealer moved the vehicle and turned it off. The remedy was to replace an SL-N-Switch (04054-CT) and a N-Harness (02480-CT). The cost to remove the shifter and installed these parts was $360.26. The service representative advised me that this problem could run down the battery. It is a safety issue since the battery could run down if the car was exited and the message stayed on. I found a technical bulletin from GM ([XXX], September 2019, entitled "Intermittent Shift To Park Message Displayed While Vehicle in Park for a 2018 Traverse and another technical bulletin with the same reference for May, 2021. I believe that the 2019 and 2018 Traverse share the same drive train. I also found a forum online: [XXX] that describes what other customers have found with their vehicles. More sites: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My Traverse intermittently displays 'shift to park' message and I was not able to shut the SUV all the way off. I would have to play with the shift gear in order for it to turn off. I am under 50k miles.
When shifting into park, the vehicle does not recognize the shifter has been moved to the "park" setting. An alert will sound stating the vehicle must be shifted into park position. We then have to shift out of park and back into park...sometimes multiple times, before the vehicle recognizes that the shifter is in the Park position.
Car won-??t turn off. Frequent shift to park messages when already in park. This appears to be common known problem and should be recalled immediately.
The contact owns a 2019 Chevrolet Traverse. The contact stated while parking the vehicle, the gear shifter was shifted into park(P); however, the -??Shift to Park-?? message was displayed. The contact shifted the gear shifter back and forth and then firmly shifted into park(P) before the proper gear was recognized. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 34,950.
The contact owns a 2019 Chevrolet Traverse. The contact stated that upon arriving to her destination and attempting to shift the vehicle into park, the vehicle failed to shift into park. A message was displayed, alerting the driver to shift the vehicle into park, even though the instrument panel had indicated that the gear shifter was in park. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V001000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 86,000.
After shifting vehicle from Drive (D) or Reverse (R) into Park (P) and attempting to turn the vehicle engine off (keyless ignition) an alert pops up stating "shift to park". The engine will shuts down but the ignition remains in auxiliary mode preventing you from completely powering the vehicle down.
The shift to park error message has been appearing on my Chevy Traverse. It first started to appear 3 months ago. I've always been able to get rid of the error by moving the shifter harder and wiggling it a little. But, one day last week when I came home and started to park my car, the shift to park error once again appeared. I have tried the trick that I have done in the past numerous times, but this time around it won't work. I called my Chevy dealership and made an appointment that same day since I can't even get out of my car since it will not let me turn off the vehicle. Even though I only have 22, 500 miles on my vehicle, but since my car is a 2019, it's no longer covered by the warranty, so I had to pay $740 to get my vehicle repaired. I researched online and found out that there has been a lot of cases like mine and there has been some class action lawsuit against Chevy. Chevrolet should issue a recall on all the models that has this same problem. Apparently they've known about this problem for years. If I have known that they have this issue, I would not have purchased my car.
Our Traverse shows a message -??shift to park-??. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can-??t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
A D V E R T I S E M E N T S
- Hope Mills, NC, USA