This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and jerked abnormally. There was no warning light illuminated. The vehicle was restarted. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,505.
I purchased this vehicle in 2022 of October after about a year. I started noticing the car beginning to jerk back. Also, I noticed that the shift the handle when I would put it into park. It would not stay in park. It kept giving me a beeping noise. It kept slipping. At the time it wasn-??t doing is it as much but lately I-??ve noticed that it-??s been happening more frequently so I took it into a mechanic to have it checked and they said it is a defect on the transmission. when I searched it up under NHTSA website I seen that there was multiple defects for this 2018 Chevy traverse.
The vehicle will not shut off and vehicle information screen states Shift to park. When this happens we have 2 options. 1st to sit and wait for the vehicle to turn off(takes over an hour on average), 2nd Disconnect the negative battery connection. The vehicle shuts down nearly instantly. Then reconnect the battery before being able to use the vehicle again
Third instance of failure on this vehicle. Vehicle does not recognize that gear selector is in Park. "SHIFT TO PARK" warning is displayed when shift selector is firmly in Park.
- Clarkston, MI, USA
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After I purchased the vehicle in 2021 I noticed there was a shuddering feeling when accelerating at speeds below 40mph. I found the service bulletin and the dealership flushed the transmission fluid and reprogrammed the transmission. Issue seemed to be resolved, but on 11/4/24 I was pulling my car out of a parking lot after being parked 4 hours and when shifting from park to drive the car lurched forward and made a loud clunking sound. There were no lights on so I drove onto the highway and shortly after the check engine light came on and I could not accelerate above 50 mph. I limped the car to a nearby dealership and they indicated that the transmission was shot and needed to be rebuilt or replaced. It is currently in the shop waiting to be rebuilt. The total cost is around $5,500. Between both transmission incidents I also had an issue with the shift to park and service stabilitrak warning lights. That was fixed before warranty expired, but I am now out of warranty and need to pay out of pocket. Called Chevrolet corporate and was told they'd look into offering financial relief but still haven't heard back from them despite the case being escalated. This is a known issue and is a risk to driver safety. There should be a recall and all expenses should be reimbursed!
Transmission issues :hard shifts, shift delays, hesitation upon acceleration, trouble on reverse gear. Engine issues: grinding noises, ticking noises, check engine light turning on, loss of power engine Vibrating in steering wheel when braking.
The contact owns a 2018 Chevrolet Traverse. The contact stated while parking the vehicle, the shift gear was shifted to park, however, the contact stated that the vehicle did not turn off as intended. The contact stated that when turning the engine off, a warning light illuminated indicating shift to park instead. In addition, the contact stated that the vehicle did not turn off. The contact stated that the failure began a year ago, however the failure has become persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was 80,000.
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was in park(P), the message -??Shift to Park-?? was displayed even thought the vehicle was in park(P). The vehicle was taken to the local dealer, and the contact was informed that the gear shifter needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,900.
Experienced slipping and shuddering while driving and a sudden loss of power. The vehicle also would not accelerate while driving. The vehicle was towed to a Chevy dealer as it was not drivable. The Chevy service department found an evap leak, vehicle does not move in reverse, slips going into drive. Checked fluid level and condition found level ok.
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated while attempting to reverse, the gear shifter failed to shift into reverse. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer offered to assist with a monetary rebate to assist with the cost of the repair. In addition, the contact stated that there was an unknown recall for the failure; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 77,000.
The contact owns a 2018 Chevrolet Traverse. The contact stated while attempting to park the vehicle, the vehicle hesitated and shifted out of gear independently. The vehicle was repaired prior to the failure; however, the failure became persistent. The manufacturer was notified on the failure. The approximate failure mileage was 93,000.
I-??m having a constant issue where the vehicle does not recognize that it is in park, and won-??t shut down properly. It keeps all electrical components running and drains my battery.
The gear shift is malfunctioning. When parking keep getting shift to park message when in park. Have to tap shift or turn car off and on several times and shift gears for it to register the car is parked. Has not been inspected yet. No warning messages at all.
The transmission will not go into reverse. While in drive, the transmission will completely stop, thus jerking the car to a stop. Prior to this, there was difficulty putting into park.
The shifter or gear selector does not sense when it is in park. So it will not fully let the vehicle power down. Example.... if I park, place the vehicle in position Park, the "P" on the dash is illuminated, the "P" on the center console is illuminated, the doors unlock, but system information screen will continue to alert, ringing, with an alert to place vehicle in Park. This is happening now everyday, sometimes take 10 plus minutes before the car senses it is actually in park.
The contact owns a 2018 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the -??Shift to Park-?? message was displayed. The contact shifted the gear shifter back and forth and then firmly shifted into park(P) before the proper gear was recognized. The vehicle was taken to an independent mechanic, who advised the contact to take the vehicle to the dealer. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 84,000.
Shift assembly has failed twice - April 2021 and April 2024. For this latest occurrence (April 2024), the vehicle spontaneosly stops registering when I shift into park. When I shift, the vehicle sends a warning to shift into park. There is a safety concern because I cannot determine whether or not the vehicle is actually in park. The GM dealer has determined that the issue is a faulty shifter switch and harness and a faulty shift knob. The issue occurred and was repaired in April 2021. The issue began occuring again, intermittently, in January 2024. Issue became consistent (inability to shift to park) about March 2024. At the same time, the parking brake/stabilitrak began engaging each time the vehicle stops (e.g., at stop lights, etc), which has caused premature brake wear. In April 2024 the following parts were replaced: Shifter switch (Part #84955381) Harness (Part #84733196) Brake rotors Brake pads
Shift to Park error occurs everytime I put my car into park. It does not turn off and the vehicle remains on until I jiggle the shifter. This has been "repaired" 2x under warranty. Now that it is out of warranty the manufacturer refuses to cover any of the expenses on this known issue with a bulletin per your website (18-NA-297).
A D V E R T I S E M E N T S
- Moreno Valley, CA, USA