This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was waiting at a red light and proceeded to to turn green I pressed on the gas to accelerated and the vechicle began to jerk and lerch forward and would not advance almost as as it was losing power or not respoding to the gas pedal. Very scary in the middle of an intersection. I have taken my SUV in several times now for the same issue and have been told there is now repair yet issued by GM. I purchased my car in Sept 2018 and started having issued just months after. This is scary and unsafe.
While driving my Traverse today the vehicle suddenly jerked to a stop while driving through a restaurant parking lot twice, then while attempted to accelerate to the suicide lane on a 4 lane road the check engine light came on and the engine began to over rev red lining as if it couldn't change gears. This could have caused a serious accident and certainly should not be happening on an automatic vehicle with 16,000 miles on it. On arrival at dealership I inquired if this was a known issue and was informed they had two of the same year model and make cars that had repairs completed due to a strikingly similar issue. I'm requesting this be reviewed or investigated as there are also reports on forums across the internet of other 2018 Chevrolet Traverse drivers experiencing this issue between 10,000 and 20,000 miles meaning it may be a larger scale issue the consumers are facing and the manufacturer is putting us at undo risk by not issuing a recall or notice regarding this known issue. Not to mention many of us spent $45,000 or more for these vehicles and should not be having these issues. Thank you for any help you can provide.
While driving on flat level surface the vehicle would sporadically shift into first gear. I pulled over shut off the vehicle and it corrected itself. The next day after putting it into drive it wouldn't shift out of 1st. I tried putting it in L and manually shifting and it still wouldn't leave 1st. This is a direct safety issue as it does this while driving. It jerks the vehicle and if an inexperienced driver experiences this it will be fatal.
Sporadic transmission failure during operation of vehicle. During operation of vehicle a sudden jerk of the transmission occurs and the vehicle is unable to shift gears in transit. I am force to pull over and stop vehicle in order to procedure. This has occurred 3 times in the past 7 months. Dealer has informed me that GM reported they are unable to repair this problem at this time.
On freeway at 75mph with cruise control on, every time it goes uphill there is a constant surging feel like it wants to shift from 8th to 9th gear but it doesn't shift down and keeps surging. I suspect a transmission problem or something related to the computers and how they determine when to shift with cruise control on.
- Roanoke, TX, USA
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When placing the vehicle into drive, on numerous occasions, the vehicle would act as if the transmission was in neutral. The drive "D" indicator on the dashboard would flash. After a few seconds, the transmission would engage and on more then 1 occasion, the car jerked forward. Some occasions I would have to place the vehicle back into park and then back to drive for the transmission to engage properly. Took vehicle back to dealer around a dozen times trying to replicate the issue with no luck. Dealer believes they know what the issue is, but could not find any hard codes with the obd2 to get authorization to make repairs.
Started SUV then noticed check engine came on once driving. Went down a major road and noticed the SUV was losing power and wasn't shifting properly. Had my kids in the car and was able to turn around to get back to my house. Once I got it to a safe spot I pressed on the gas to properly park it. Then the SUV jerked forward in a sudden amd hard fashion and I almost hit the car in front of me.
The contact owns a 2018 Chevrolet Traverse. The contact stated that after starting the vehicle and switching from park to the drive position, the engine would rev when the accelerator pedal was pressed but the vehicle would not drive. On several occasions the vehicle had rolled forward as if the transmission was in the neutral position. The failure had occurred on 7 separate occasions. The vehicle was taken the local dealer garber Chevrolet saginaw (8800 gratiot rd. Saginaw, mi) who was unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure. The failure mileage was 4,000.
The contact owns a 2018 Chevrolet Traverse. While attempting to park the vehicle, it suddenly accelerated independently, drove forward, and crashed into a building. A police report was filed and there were no injuries. The cause of the failure was not determined. The vehicle damage was repaired. On another occasion, while driving at a low speed, the transmission suddenly failed and the vehicle would no longer drive forward or backwards. The vehicle was towed to an unknown dealer where it was diagnosed that the transmission solenoid was faulty and needed to be replaced, but the parts were not yet available to repair the defect. The manufacturer was not notified of the failure. The failure mileage was 4,000.
The contact leases a 2018 Chevrolet Traverse. While driving in traffic, the vehicle powered off, the engine failed, and all the instrument panel indicators flickered. The contact was able to coast the vehicle out of traffic. The contact stated that the vehicle continued to roll when the gear was shifted into park. The contact was able to stop the vehicle by engaging the emergency brake. The vehicle was towed to copeland Chevrolet (955 pearl street, brockton, MA 02301, (774) 257-5881). The dealer test drove the vehicle, but was unable to duplicate the failure. The dealer did not provide a diagnostic report. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 2,000.
New lease under 8,000 miles and the transmission failed. While stopped at a red light on a heavily trafficked roadway, when I hi the gas there was a loud grinding. The transmission would not engage again as I sat in the middle of main roadway with car speeding by as my wife, my children and my niece sat in the vehicle with me. After trying to get the transmission to engage in "AWD" I was able to get the car off the roadway and into a much safer parking area. When put into "park" the car continued to roll unless the "emergency brake was engaged. The car is currently in a dealer in Maryland awaiting repairs more than a week later, and I am back at home on long island.
The contact owns a 2018 Chevrolet Traverse. While driving various speeds, the vehicle stalled without warning and would not switch gears easily. The contact stated that emission fumes entered into the cabin of the vehicle. In addition, the contact noticed a clicking noise on the front passenger and driver side of the vehicle. Sands Chevrolet-surprise in surprise, Arizona was made aware of the failures and diagnosed that a dusting cap may have been loose on the vehicle. The vehicle was not repaired. The vehicle was then towed to autonation Chevrolet arrowhead in peoria, Arizona, but was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 8-432-436-5007. The failure mileage was approximately 10,000.
Purchased a 2018 Chevrolet Traverse in October. Beginning within the first 30 days the car made a loud roaring noise when @ 2100 RPM and going approximately 74 mph. Just thought it was a fluke. Then starting in December, while travelling out of town, it persisted every time we drove it. It also would lose power or something strange when putting it in gear after backing out of our driveway. We would accelerate for a short distance when the RPM's would rev-up to 6-7,000 RPM but the car wouldn't go. It was almost as if it would slip itself into neutral while going down the road. We have taken the car in 4 different times for repair and the problem has not been fixed. The car also turns itself off. The panel goes black. When we start hearing a loud rumbling noise while sitting in neutral at a fast food drive thru or red light we turn the air conditioning off to try and hear the noise better and the car dies and the panel goes black. We have had to actually re-start the car. We are extremely concerned for the safety of this vehicle and are returning it do the dealership tomorrow for our final time. They have been given numerous opportunities to repair the problem and things are actually getting worse. This is such a shame because we were so excited about our new car. We live on a very busy road where vehicles and 18 wheelers can go in excess of 70 miles an hour and I am afraid to pull out of my driveway with this car. We have even coasted to the side of the road when it looses power to avoid being hit from behind. The dealership wouldn't even start repairs until they could duplicate the problem. Finally a mechanic road with us and witnessed the noise but they have not been able to "duplicate" the slipping out of gear type problems. Since it is happening regularly now, maybe then can see for themselves. It has truly become a serious safety problem.
I purchased a 2018 Traverse/redline on 6 Feb 2018, drove it less than 100 miles, and the transmission stopped working two (2) days later. The vehicle was towed back to the dealer. The service section advised they don't have the equipment needed to diagnose the problem, and that the equipment is expected sometime next week. Today, 20 Feb 2018, still awaiting equipment. I told the dealership mgr that I don't want that vehicle back. The mgr said that his hands are tied and I would have to deal with GM. Contacted GM on 9 Feb, and completed an application for what I was let to believe was a 'buy back' of my vehicle. The GM rep informed me that someone would contact me within two days. Needless to say, it didn't happen. I called GM back on 13 Feb, spoke with another rep who had no clue as to why I was calling. This rep asked for 72 hours, and would get back to me. On 20 Feb, I rcvd a call from the GM rep who stated that GM can only do a buy back after 3 or more problems with the vehicle. Bottom line is that I bought a 46,000 dollar piece of junk, and of course, no one wants it back. And GM is more than aware this problem exists... thank god I wasn't making a turn in front of another vehicle when the vehicle stalled... truly an unsafe vehicle... buyer beware !
A D V E R T I S E M E N T S
- Santa Clarita, CA, USA