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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,255 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Chevrolet Traverse brakes problems

brakes problem

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2017 Chevrolet Traverse Owner Comments

problem #11

Jan 062023

Traverse

  • miles

A D V E R T I S E M E N T S

I have owned GM vehicles approximately 50 years and have never had brake issues on a vehicle in any of those years. I have always purchased new vehicles and the vehicle was/is a one person ownership. The current vehicle of concern and consideration is a 2017 Chevrolet Traverse with approximately 21,000 miles. Currently the 6 year old vehicle required all brakes and rotors to be replaced as well as a rear driver side caliper. The garage owner had never realized such an early required brake replacement($967.10) as was required, especially with driving habits less than 3500 miles annually. I did contact General Motors Customer Care and their recommendation was to send this incident report to NHTSA for research and consideration. I am in possession of a receipt indicating service performed on my vehicle 1/6/2023 by a professional mechanic and auto service garage in Sodus, New York. I am deeply concerned about the safety and disappointed with the untimely short -??wear-?? of the braking system. Further consideration and recommendation will be appreciated. Thank you for the immediate attention to my issue and I look forward to hearing from someone. Respectfully submitted

- Webster, NY, USA

problem #10

Sep 062022

Traverse

  • miles
The electrical in the car is bad. I know others with Chevrolets and are having the same issue. The power windows nor doors work on my passenger side with the key or door controls. Also their is a squeaking noise when braking in my brake pedal. With new pads and rotors the car don-??t stop smoothly, feel vibration in the steering wheel. The car is already having an error for the EVAP canister purge control valve. The car isn-??t tht old to be needing to replace this already.

- Trenton, SC, USA

problem #9

Jul 052022

Traverse

  • miles
7/5/22 it has now been over a month since we started to have our car serviced at Ourisman Chevrolet of Bowie. On 7/3/22 while driving up a hill in our neighborhood the engine shut off, the brakes gave out, and the power steering stopped working. Had we been anywhere else my children, husband, and I could be dead from being in a serious car accident. This problem was confirmed by the dealer and reported to be caused by a "defective part" being installed. When I inquired about why there wasn't a recall for this part I was informed that it is a rare defect but they the service department receives a vehicle with identical problems every 3-4 months. We received no warning lamps, messages, or other signs that this was going to happen. During the week of Memorial Day we noticed the fuel gauge misreading and the air conditioning blowing warm. This problem was repeatedly reported. The air conditioning was repaired. The fuel gauge continues to misread.

- Bowie, MD, USA

problem #8

Aug 012022

Traverse 6-cyl

  • miles

A D V E R T I S E M E N T S

2017 Chevrolet Traverse. Consumer writes in regard to brake failure and unintended acceleration. The consumer stated when the vehicle accelerated it crashed into an apartment building. The airbags did not deploy and the seat belt did not function properly. The driver was not hurt but, a resident was injured.

- Wetumpka, AL, USA

problem #7

Mar 022022

Traverse

  • miles
I purchased this vehicle in June, 2021 and had noticed that it sometimes lurched forward a few feet when I applied the brakes. I made an appointment to have the vehicle-??s brakes checked. While merging onto 12th Street in Rochester, MN at less than 15 mph, I had to apply brakes suddenly to avoid stopped car in front of me. The brakes worked but the car also accelerated and smashed into the stopped car in front of us, leaving a dent in that car-??s rear fender, smashing our headlight shield, and making it difficult for our driver side door to open because the fender and door had to space between them. There were 6 similar complaints about 2017 Chevrolet Traverse vehicles at carcomplaints.com, where I also posted. I called the national phone line for General Motors because I was concerned about safety. GM sent an investigator to my home to take photos and electronic codes. They set up a claim for me, although I was only looking for a potential safety recall. Weeks later, they contacted me to say my claim was denied. When I asked for more details, they told me the engineers had concluded that I stepped on the gas rather than the brake. This didn-??t make sense to me since both the brake and the accelerator had engaged. The gas pedal is recessed far closer to the floor than the brake pedal. While it is possible that my boot could have pressed on each of them at the same time since I reacted quickly, it's unlikely. I also wonder if the cruise control had engaged since, on this vehicle, it doesn't turn off and require you to turn it on again when you stop the engine and restart it. I requested the engineering data, which they sent me and I kept.

- Duluth, MN, USA

problem #6

Sep 012020

Traverse

  • 74,000 miles
I was backing up my vehicle going no more than few mph. My brakes would not stop the pedal went to floor. Luckily I was not going any faster because my children were in car. The car was able to roll to a stop I kept pumping brakes and it finally stopped. As per seat belts. The adapter to buckle seat belt broke and needs to be replaced. This happened while trying to buckle my carseat the cover broke off.

- Williamsville, NY, USA

problem #5

Apr 202020

Traverse 6-cyl

  • 25,800 miles

A D V E R T I S E M E N T S

Brakes didn't stop vehicle when applied, airbag sensor failed at 25K miles and warranty did not cover it.

- Plymouth, WI, USA

problem #4

May 132020

Traverse 6-cyl

  • 38,540 miles
Driving on hwy with cruise control set to 72. I think I went to up cruise control to 75 when car sped up to almost 90mph despite me turning off cruise control and standing on brake. After of couple minutes the car slowed down. But I had no control over my vehicle's braking O the acceleration for at least 2 minutes.

- Brooksville, FL, USA

problem #3

Sep 202017

Traverse

  • 5,000 miles
The contact owns a 2017 Chevrolet Traverse. While driving various speeds, the vehicle did not respond when the brake pedal was depressed. There was no warning indicator illuminated. Also, while driving at any speed, the vehicle vibrated and made noise when the contact attempted to brake. The failure recurred several times. The vehicle was taken to phillips Chevrolet of lansing (708-474-0000, located at 17730 torrence ave, lansing, il 60438) where the rotor was turned. The failure recurred and the vehicle was taken back to the same dealer. The technician test drove the vehicle and stated that it operated as expected. The failure recurred. The manufacturer was made aware of the failures and provided the contact with a case number. The vehicle was not repaired. The failure mileage was approximately 5,000.

- Homewood, IL, USA

problem #2

Jun 082018

Traverse

  • 42,000 miles
Brakes did not engage while pressing causing an accident. Attempting to stop vehicle kept going while brakes pressed, vehicle did not stop until making an impact with a metal beam. Also air bags did not employ.

- Augusta, GA, USA

problem #1

Jan 172018

Traverse

  • 4,460 miles
While driving the car into my garage it just started to speed up, I applied the brakes. But it did not stop and hit the wall.

- Jamesrown, OH, USA

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