This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bag recall- stated(Direct Quote from notice): -??An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants-?? With such recall the safety and lives of myself and passengers are at risk every time the vehicle is driven. Safety recall letter/notice has a date of June 2023, sent in a first class mail envelope with no postmark date. This letter was not received until until Saturday July 1st 2023. During the time from recall issue (May 10,2023) my family and I were at risk of death or serious injury everyday. This recall has been confirmed for our VIN number by GM, our dealership, and this website. There is no remedy(repair part) at this time and there is no timeline for it. GM is not providing a safe option for my family to be able to do our daily tasks. As well as the ability to attend a funeral out of state for a family patriarch without personal costs for their negligence in safety. Our dealership is at the mercy of GM to be able to provide a vehicle without a safety recall. This has put an undue hardship and burden on my family.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a safety recall letter today for this vehicle stating that if not repaired, it could result in the death of the vehicle occupants-?? my wife and 3 daughters use this car daily for transportation and after contacting Chevrolet customer service and waiting on the phone for over 40min and speaking with multiple people, all they could tell me is they don-??t know when they-??ll be able to repair the vehicle and they have no other remedies available (replacement, reimbursement, rental, etc-??). This is incredibly concerning as we don-??t have another option right now, so according to GM, my only options are to risk the lives of my entire family every day for some indeterminate amount of time or I need to pay for a new vehicle until or unless GM eventually fixes the issue, or I just need to go without a vehicle now-?? This is completely unacceptable and needs attention immediately. I understand needing to wait or not know a timeline for minor recalls or non-life threatening issues, but it states right in the recall that it can result in death to the vehicle occupants (not even just the driver-??). I need help ASAP and GM is unwilling to provide it.
Chevy said they have no idea when they will have a fix and no other suggestions on how to make sure I can have a safe car to drive back and forth to work.
- South Beloit, IL, USA
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Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. Safety Risk An in??'ator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. I reached out to GM to see what options I had/if it's safe for me to drive the car and the rep I spoke with told me the car is NOT safe to drive and if the airbag deploys it could cause death. I asked when would a fix be available and she said there isn't a fix and we don't know when one will be available. I called my local dealerships to see if they had any ideas as to what I should do and they said they don't have any suggestions it could be 6 months or more until they have parts in to fix your car. My wife and I both have jobs in separate directions and need two cars so we can get to work. I asked if they could provide us with a rental car since they deemed my car unsafe and said I could die driving and the agent I spoke with said GM wont provide us a car but she will escalate my case and i will here from someone in 4 days with an update. well here is 4 days and i get a call saying no one has picked up my case and I probably wont here anything until next week. I am very concerned for my safety and anyone who owns a car with this issue.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Campaign ID is 23V334. I received recall letter from GM but parts are not available and letter does not state when they will be available. Vehicle has not been driven since read of recall in media in May. Recall stated that rupture of airbag could result in death which with that risk effectively prevents vehicle from being driven. Unacceptable.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I read about the airbag recall for our 2016 Chevy Traverse and confirmed or vehicle is affected.. I contacted GM and was advised not to drive the vehicle but that no remedy was in place at this time. I called 3 local dealers, none of whom would provide a loaner vehicle until a fix is available. This is our only vehicle and we are gambling with our life if we drive it.
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. Additionally, the contact stated that the service air bag warning light intermittently illuminated. The dealer was notified of the failure and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 89,000.
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
The contact's mother owns a 2016 Chevrolet Traverse. The contact stated that as the vehicle was making a left turn at approximately 10 MPH, and entering a side street, the vehicle was crashed into by an ambulance that was not on call. The vehicle was struck on the passenger side door. From the force of the impact, the vehicle was spun to the left, and into a utility pole, and crashed the rear end. The side passenger door and the rear end were crushed from the impact. The passenger door damage had been rated by the police report as a "7" and the damage to the rear was rated as a "2". The ambulance went off of the roadway down a ditch and into a large pond. Both vehicles were undrivable and had to be towed from the scene. The contact's mother and her stepfather were transported by ambulance to a hospital. The driver and 2 passengers of the ambulance were also transported by ambulance to a hospital and later released. The contact's mother was taken by ambulance to a trauma center and the stepfather was airlifted to the same trauma center. The stepfather died at the trauma center's ICU from blunt force trauma to his head. The mother had head injuries that were not severe, however she had suffered a broken neck termed a "hang man's fracture, " she had also suffered three breaks to her back. The mother had suffered broken ribs on the right side "2 through 12" and the left side ribs "2 through 11, " the mother had a broken rib that penetrated her diaphragm and punctured her liver. The mother had also suffered a broken clavicle on her right side. The mother had also suffered a pelvic fracture as well as bruising on her legs and arms. The contact stated that her mother had had her intestines torn away from the connective tissues in her abdomen. The contact stated that none of the air bags had deployed in the vehicle. The vehicle had been towed to an impound lot and was still awaiting further inspections and analysis by the Texas Department of Public Safety. The police had written a report. The manufacturer had not been info
The car was broadsided on Interstate 40 Westbound outside of Knoxville, TN on 3-12-22 by a Tractor Trailer and totaled. The airbags did not deploy allowing the driver to hit her head on the window of the vehicle causing her head trauma. In Oct of 2021 The same vehicle hit a 200 pound dear head on at 65mph and destroyed the front end and the air bags did not deploy then either.
A D V E R T I S E M E N T S
- Ellenton, FL, USA