This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing this reporting on the active NHTSA Recall Number 23V334, which includes my vehicle. As per the NHTSA's site, an online complaint can be filed if the manufacturer is unable to remedy this safety recall for the vehicle in a timely manner. The recall was issued on May 10, 2023. Today it is February 2, 2024, and is almost a year since the notice. This amount of time for a safety defect that could result in "injury or death to vehicle occupants" is completely unacceptable. Our family purchased this vehicle in 2015 after the birth of our 2nd child. We chose a Chevrolet Traverse because at the time, it had one of the highest safety ratings for an SUV on the market. This is the number one requirement we have when purchasing a vehicle, and we did so with our growing family in mind. Every single day, I navigate snowy, icy, treacherous roads in Alaska with my three young children - ages 6, 8, and 10, in the vehicle along with their friends. I also suffer from anxiety. The stress and anxiety that this recall has put on my life as it threatens my family on a daily basis is intolerable and needs to be resolved. We have discussed selling the vehicle to purchase something safer as we continue to wait on the resolution, but we will be unable to sell the vehicle to a dealer due to the recall. Additionally, we refuse to sell to another family or driver due to the ethical issues that would arise with this. We also would face a significant financial shortfall by not receiving the necessary return on investment of our purchase due to this defect. I understand that there need to be parts available for the remedy, but given the scope of this issue, all further manufacturing of airbags or focus on other issues should be put on hold until the parts are manufactured to resolve this safety issue. As an oversight body, please put pressure on GM to resolve this issue immediately, and allow families to go back to living their fullest lives without fear of death.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I am filing this complaint in regards to recall N232404980. The manufacturer, in my opinion is taking its sweet time in manufacturing replacement part.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Prosper, TX, USA
Search CarComplaints.com for these popular complaint phrases...
would like to know what is being done to remedy this...been a year since the recall has been issued and nothing has been done to fix the cars. im uncomfortable driving the car especially when my children are in it...this is absolutely ridiculous. something needs to be done about this before more lives are lost.
The recall for the airbag inflator still has not been remedied for my vehicle. This is for NHTSA 23V334. Date Issued: 2023-05-10. It has almost been a year at this point and I fear the safety of my family due to the description of the recall: Safety Risk Description "An in??'ator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants." Is there a timeframe on when this will be remedied. The duration of time that has passed already seems pretty excessive for not even having a solution to the problem.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Airbag recall since May of 2023 issued for my 2015 Chevy Traverse. No one is taking the matter seriously or helping figure out a solution to this serious safety issue.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Below is the description of what has happened...... Product Safety Recall - Driver Front Airbag Inflator May Rupture One of the front airbag inflators in my vehicle was produced by Takata. Takata has advised the National Highway Traffic Safety Administration (NHTSA) that without a chemical drying agent, prolonged exposure to heat and humidity can degrade the chemical propellant used in this airbag inflator. In time, if the propellant degrades to a certain level, the inflator may rupture when the airbag deploys during a crash event. If this happens, sharp metal fragments could pass through the airbag, striking you or your loved ones, causing serious or fatal injuries. Answers to your general guideline questions (see below) 1. It is available for inspection at any time. 2. The safety issue putting my husband, daughter, son-in-law, twin granddaughters, friends and myself at risk are the defective airbags with serious to fatal injuries. 3. Yes, the problem has been confirmed by NHTSA, Takata, GM and a Chevrolet dealer. 4. No individual from NHTSA, Takata, GM or a Chevrolet dealer have asked to investigate my vehicle, but they all have advised it is on recall. I've also been advised the parts are not available for the recall repair and no one has an answer to when that will be. 5. My best assessment of the situation is every time I drive my vehicle I am putting myself, my beloved family and friends at risk of serious to fatal injuries and the cause of this is my recalled vehicle has not been repaired due to the fact no parts to repair it are available now or I'm guessing in the near future. GM describes it as an urgent safety recall and yet there has been no urgency in resolving the issues for serious and fatal injuries.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while turning off the vehicle, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V33400 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Anchorage, AK, USA