This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the interior lights shut off and my vehicle suddenly loses power. No matter how hard I press on the gas, the vehicle does not respond. Certain service signs also appear and they are 'service stabilitrak, ' service traction control, ' 'traction control off, ' and 'park assist off.' This is dangerous as I was driving through a fairly busy street when this happened and had to physically notify the driver coming towards me to stop. Otherwise, I would have gotten T-boned! this happened twice. The first time it happened, the diagnostic code appeared, they cleared it and test drove it and it was fine. However, a month later, it did it again. Huge liability here! during both incidents, I was driving the vehicle, going straight ahead.
The contact owns a 2015 Chevrolet Traverse. The contact stated that the vehicle experienced reduced engine power. The failure occurred without warning. The vehicle was taken to an unknown dealer in somerville, SC, but the cause of the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
- Talbot, TN, USA
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The contact owns a 2015 Chevrolet Traverse. While driving various speeds, there was a ticking noise underneath the vehicle. The vehicle was taken to lou bachrodt Chevrolet (7070 cherryvale N blvd, rockford, il 61112, phone number: (815) 332-3000) where it was misdiagnosed. The contact took the vehicle to an independent mechanic where it was diagnosed that the harmonic balancer failed and caused the engine to spark. The harmonic balancer needed to be replaced. The vehicle was then towed back to the dealer where it was re-diagnosed that the harmonic balancer failed and needed to be replaced. The vehicle was repaired. The manufacturer provided case number: 83298884002 and informed the contact to follow-up with the BBB. The approximate failure mileage was 57,870.
Recently leased vehicle is a hazard! on different occasions when driving, the vehicle accelerates, decelerates and brakes on its own. Transmission caught on fire with no prior warning. The vehicle can not drive straight, it does not move when placed into reverse and sounds like a car badly out of shape. The vehicle bucks and makes loud clunking sounds as if the different speeds could not kick in. The car has never given any warning on the dashboard for all the issues it presents. Electrical issues: Can not charge phone on it. Taken vehicle to the mechanic at the dealership but their reports state no codes available for any possible issue. Only until the car started to burn and show smoke, did the mechanics attempt to fix it. Report returned shows that the transmission caught on fire with no root cause found, steering wheel and alignment where needed, several pieces known as clutches/pats had to be replaced. All these issues presented driving in street traffic under 40mph and in short distances.
Driving my 2015 Chevrolet Traverse on an expressway at 65 to 70 mph when suddenly the vehicle started to slow down even when pressing on the accelerator. The speed continued decreasing when we noticed that the radio had also shut down. Fortunately we were able to make our way to the breakdown lane without any mishap. That's when we notice the engine was also completely shut down. We were fortunate that we were able to pull over without causing an accident. We called the dealership and explained the problem and was puzzled that they were not too concerned about the problem. My wife is not concerned about the safety of this vehicle. I have noticed that complaints have been reporting a similar problem. My vehicle is currently at the dealership and they provided me with a loaner in the meantime. I was told that most likely they will not be able to find any problem with the vehicle. This is not much consolation, to us when we will be returning to Florida in the near future and wonder whether this problem will occur again when we are on expressways with five to six lanes, all going 70 mph or more and with little room to get out of the way to safety. Looking at other similar issues, what is mentioned as the problem could be the switch, the battery or the alternator, or wiring to all these components. I cannot believe that this issue cannot be diagnosed and remedied immediately before someone gets hurt.
My wife and I were driving our 2015 Chevrolet Traverse on the interstate traveling at 80mph. When I took my foot off the accelerator the accelerator stayed in the down position and continued to accelerate the vehicle. We were up to 90 mph. I put my feet on the brakes and was able to slow the vehicle to 70mph. The accelerator was still stuck in the floored position and fighting the brakes. I was able to manipulate my foot behind the accelerator and after several attempts to pull the accelerator up it released. There was a loud clunk and we were able to pull the car off the interstate. When the car was placed in park, all the warning lights went on and the engine shut off. The vehicle would no longer start. Chevrolet towed the vehicle to the dealership where it was discovered the accelerator sensor and module went 'bad' per the dealer. The sensor malfunction caused the accelerator to stick per the dealership.
Drove my brand new 2015 Chevy Traverse to work for 2.1 miles, parked, within 15 mins my car caught on fire. Totaled. Fire dept had to put fire out. Tysons corner, va parked at 8281 greensboro drive, tysons, va 22102
In 1 month 4 incidents that I lost power while driving, 3xs on main street, once on highway. Check engine light flashed for a moment then shut off. During the last 2xs vehicle was shaking. During the 3X, stabilitrak lights came on. All times, I pulled over (thankfully no accident), shut car off then restart. Upon 3X dealership replaced plugs and coils, then had 4th incident. Dealership says no codes and cannot recreate the problem. Car is going back in today for additional diagnostics. Vehicle is leased and just got to 1 year and 12K miles (130 miles dealer put on trying to recreate problem). This is beyond dangerous.
I was driving my 2015 Chevrolet Traverse at 30 mph at 11 pm. My stabilitrak light came on as well as engine light. I lost power and stopped in an unlit, busy intersection. I thought I was going to die. Fortunately no cars hit me. I rolled into a small ditch and stopped. If I stepped on the gas, nothing really happened. I shut car off and looked in owners manual where it said to start car up again. I did and then it worked. I drove to car dealer next day and they knew exactly what was going on as I got out of my car they said they would give me a loaner, which I am currently driving. Mthe said it was a transmission sensor or switch that they had to replace. Obviously, gmmknows about this. This could hve been a fatal accident, easily. This is a crime in that my dealer sold me this car without disclosing a known problem to me. These cars are not safe and I will try to trade it in asap for something less hazardous. Again, this is a criminal act that GM is doing by continuing to sell these cars. If no one has died yet, they will soon. Very dangerous problem.
When making a sharp left turn in a parking lot the car started to roll backwards down a slope. It was discovered that the engine was no longer running. Placed foot on brake to stop vehicle from rolling back wards and put transmission into park. Put transmission back into drive and found that car was dead. Put into park turned key to off waited a second and turned key to start engine and it restarted.
A D V E R T I S E M E N T S
- San Jacinto, CA, USA