This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car stalls while idling. The RPM's and the battery gauge go up and down while driving on city streets and highway. It has also been warm and cold weather. The car will reduce speed on it's own while this is happening. The vehicle drives rough and the engine sounds harsh. Originally engine light codes of P0174 and P0171 came on and dealership cleaned air flow. Now no codes and dealer isn't able to always recreate. I have brought to dealer multiple times for same issue. Owned vehicle less than 90 days.
The contact owns a 2013 Chevrolet Traverse. While at a complete stop, the vehicle stalled without warning and failed to restart. The vehicle was towed to the dealer for diagnostic testing, but the details could not be provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 28,500.
I was driving when my check engine light came on. I got an error message for loss of traction control and service stabilitrack. Additional message, engine power reduced but was still able to drive but at a decreased speed. I was able to increase speed by using RPM gauge and shifting transmission by pressing and releasing accelarator to simulate manual shifting. I eventually pulled over off the road, turned off the engine and restarted. Everything appeared to return to normal until it happened again the following day while driving out of my driveway. Got an obd scan and codes were P2122 and P2138. Advised this was a recall in the 2010 model- how is it still happening in models three years later? doesn't appear it was successfully resolved and not a covered repair that is several hundred dollars. This is a potentially dangerous event and can cause an accident or death.
The contact owns a 2013 Chevrolet Traverse. While driving approximately 70 mph, the vehicle stalled and the check engine, power to the engine diminished, traction control and stability control warning indicators illuminated. The vehicle restarted after the vehicle was parked for approximately ten minutes and the check engine warning indicator was still illuminated. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The failure recurred on three other occasions and was taken to the dealer each time. The vehicle was diagnosed on the third visit with an unknown diagnosis and was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
As I was driving on a highway I stepped on the accelerator and the car did not respond and came to a sudden stop in the middle of the highway. I had no warning and no ability to pull off to the side of the road. I could not restart the car and I had no power steering or brakes. I had my car towed to the local GM dealership and they found that a piece in the engine had fallen or broken and damaged the piston, the cylinder and the head of the engine. As the mechanic said, it was a "catastrophic engine failure." They replaced the engine in the car and then one day later, after having the car at the dealership for 32 days, the check engine light went on. I took the car back to the dealership and they found that the oxygen sensor was not working and they replaced it. GM told me that the piece that fell had not been tightened properly and this was missed on the final inspection. Not only am I concerned by having had this frightening experience happen on the highway, moreover in a new car, but the sudden stopping of the car while driving is the same thing that has happened to the cars that have recently been recalled by GM. I got this car because of its good safety profile however now I do not feel safe and secure driving this car.
A D V E R T I S E M E N T S
- East Amherst, NY, USA