This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the past few months my 2013 chev Traverse has had the reduced engine power problem experienced by thousands of other owners. It has happened going 70 mph on the highway and 30 mph on city streets. Usually I pull over to the side of the road. Turn off the engine for a minute then the car will start and operate as normal for a few days or a few weeks. In the past month I have been in fear for my life. I was driving 70 mph on the highway and my engine totally shut down. I had to avoid a tractor trailer in the right lane and coast over to the side of the road with no power steering. The car would not restart. I had the car towed to my mechanic. After the car sat idle for a day it started up. Codes were cleared and it ran normally again for weeks. Last week while traveling at 35 mph on a city street the engine shut off. I was able to get the car to the side of the road with no power steering, but still impacting the flow of traffic. A local police officer helped me push the car further off the road onto the sidewalk. It would not restart. I had it towed to my mechanic. 24 hours later the car started ok. Codes were cleared and it once again could operate normally. My mechanic consulted to a GM mechanic and they agreed the problem is the ignition switch. My Traverse has not had a recall for ignition switch replacement. I am aware that GM ignition switch problems have killed over (100) GM vehicle owners. Millions of GM cars have been recalled and this problem has been fixed by replacing the ignition switch, ignition lock cylinder and ignition key. Many more GM vehicles like my 2013 chev Traverse should be recalled and fixed or more people will die. In fact my guess is hundreds of additional drivers and passengers have died and the problem ignition switch was not blamed for these additional deaths.
While driving, my check engine light came on. Also traction light came on, loss of power came on, and stability traction turned off. My speed reduced from 40 to 25. I shut the car off and now only the check engine light is on.
I was driving on the highway and all of my dash gauges started to fluctuate, my traction control light came on, I started to loose speed when I pressed on the accelerator, when I finally made it home my back up camera would not come on and I heard clicking coming from the fuse box.
After driving using the A/C during rain (light to medium downfall) when vehicle was in park and the key would not move to turn the vehicle ginseng off. Turning the key was was repeated multiple times with no success. To turn off engine the positive cable had to be removed from the vehicle. Once this was done all fuses where checked to ensure none where damaged or shorting. This is when it was realized that the A/C vents where located just above the main fuse box and the condensation flooded the box with water causing the ignition safety circuits to short and not allow the vehicle to turn off.this was also made clear online when doing a search to try to shut the vehicle down with out damaging it. This occurred three times and the manufacturer does not have a solution but stated they are aware of the issue. This is a concern due to the turning off of the key but the engine is still on and the drive selector can still be moved into gear. This could also cause shorts to any of the components in the main fuse panel or electrical systems.
My vehicle is ailling up and down. Its use excessive gas and when it ail up and down the lights get dem and back to normal. It stalls if I stay in park a period of time and even when im waiting in the drive through for food. The amplifier just completely stop working for some reason. I think it's an electrical reason or the ECM fuel gage need to be reset. I know this has been on recall with other vihicles like mine.
- Byhalia, MS, USA
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Our Traverse has had this problem mainly on the highway but it has also happened on our gravel road going 30 mph. The Traverse will all of a sudden display "engine power is reduced, it will say service traction control, service stabilitrak, traction control off." During one of the times, it happened the steering column also locked up. The engine shakes enough that it makes the muffler shake when this happens. The dealership claimed they found a memo from GM on how to solve the problem. We just spent $690 to get a new fuse block and terminal installed. Supposedly there had been water damage/corrosion. Our Traverse has never been submerged in water. This problem is very dangerous and Chevrolet needs to be held responsible. Having our vehicle all of a sudden reduce power has lead to several almost accidents, especially when the steering also locked. This problem is very similar to a problem described in recall 14515 which did include 2009-2014 Traverses. According to Chevrolet my VIN is not part of that recall. I think this issue is similar to the recall but different.
Since buying this car in 2017 it's been nothing but issues. I have a 2013 Chevy Traverse. While driving often at highway speeds the car will lose engine power and the traction control shuts off and the car starts shaking. I then pull over and wait a few mins and it starts back up. Been taken to dealership several times to be told it might be the fuse box but it's not covered under warranty so its gonna cost $600. All over the car sites online people reporting this same problem with fuse boxes from 2009-2014 Traverse. Why has this not been recalled"???" I have 3 small kids and I am terrified to put them in the car and it's not worth it financially to trade it nor an option at this point. This happens at random. Today it wouldn't start back up and had to be towed. Was doing 70mph on my way to work in rush hour traffic!!!!
I was at a stop getting on freeway with heavy traffic went to push gas pedal vehicle immediately started shaking and check engine light went on and warnings saying "service stabilitrak" "engine power decreased" " traction control off" it only let me go up to 20 miles as hour as it was still shaking I pulled over and turned it off. The warnings weren't coming up no more and vehicle drived normal but check engine light stayed on.
My service airbag warning comes up on display. Sometimes it stays on, sometimes it goes off and on like when I hit a bump. I have had it serviced and fixed and they say the clip under the passenger seat was disconnected. A few months later I was vacuuming my car out and as soon as I was done, the light came on again. I had it fixed again. Like literally took 2 seconds for them to clip it together and it cost over $70. It came disconnected again, had it fixed, now the warning light is on again, and I am annoyed! can we get a recall?? I'm sick of this! it has happened when the car is stationary and moving. I should be able to vacuum my vehicle or grab a piece of mail that has slid under the seat without having the clip coming disconnected!
When vehicle is accellerated from a still position, and accelerated to get up to speed, vehicle engine has a constant jerking that vibrates the entire vehicle and once up to road or highway speed, and maintains a constant mph, the shaking stops. When accelerating again, vehicle does the same thing; jerking / shaking until letting off the accelerator and leveling out at a certain mph.. air conditioner is constantly 'going out' during the summer, blowing only hot air, then after vehicle is turned off, and some time goes by, something in the electrical/computer system must reset itself because the A/C will start working fine once vehicle is turned back in.
2013 Chevy Traverse w/ 126K miles: While driving 65mph on the freeway the entire car shut off. Everything went black, and I couldn't depress brakes, or turn the steering wheel to move to the shoulder. Within 20 sec the car started back up and went into limp mode and I was able to make it to a gas station. Check engine light, traction control off, park assist off, engine power reduced and service stabilitrak all came on. When I disconnected the battery, or pulled fuses to reset ECM, the car would start just fine. Though it would happen again within another 20 mile or sometimes it would be a day or two, but would replicate the problem. I was told by two Chevy dealerships that there was nothing wrong, but apparently ther is something wrong and it needs to be recalled and address before deaths occur because of the issue. There are many posts and forums about this situation from other Traverse owners of the same year.
#1 = traveling on highway approx. 65 car shut down no power, coasted to side of highway, restarted 10 min. Later. #2 = shut off car in driveway it kept running. #3 = all warning light came on and radio wouldn't work. Afraid to put grand kids in car.
The engine loses power as you drive a normal speed it just stops it flashes engine power is reduced, service traction control, service stabiltrak. I don't know what it mean but when you get it to the dealer these codes don't come up they can't find these things wrong. In the mean time I've been nearly rear ended on the highway causes my car just stops and I have to be towed cause sometimes she starts again sometimes she don't. I'm afraid to drive it because I don't know what to expect that's my transportation to and from the doctor being disabled. Please look into this I'm sure I'm not the first complaint. Chevy needs to recall before someone dies because you're traveling at a speed of 50-55 miles per hour and your car just stop the cars behind you will rear end you and end up in your back seat gas tank explodes. Your family in the car. I hope you all see the picture. This happened 4 times on the highway and a few times on the local streets.
2013 Chevy Traverse w/ 120K miles: While driving 75mph on the freeway the entire car shut off. Everything went black, and I couldn't depress brakes, or turn the steering wheel to move to the shoulder. I panicked as I was in the middle of the desert with my 5 year old. Unacceptable! within minutes the car came back and went into limp mode and I was able to make it to a gas station. Check engine light, traction control service, park assist off, and stability control service all came on. Pulled codes and they were all transmission control module codes. When I disconnected the battery, the car would start just fine but would replicate the problem if I drive it beyond a mile. Was told the tranny needed to be replaced ($3000). I had my uncle, a 25+year experienced mechanic, look at it and said the tranny was fine and believes it is electrical and one of the control modules must not be communicating properly. His exact words were 'this car is possessed, it is doing the weirdest stuff'. it can't be the tranny because if it were it wouldn't just come back to life on its own without repair. There are a plethora of complaints online concerning this exact same issue, yet no recall or investigation whatsoever. We replaced the alternator twice in 4 months as well due to failure. Voltage gauge is constantly jumping from 12V to 16V. The rear controls to the A/C dials are extremely hot to the touch as well. It's very strange. Every mechanic friend that has worked on it says 'get rid of it because they're the worst cars' and they see nothing but problems. Conveniently, it happens just outside of the warranty period. Unfortunately we still owe 15K on it. Shame on GM for ignoring these major issues for the sake of doing major repairs on so many affected vehicles.
The contact owns a 2013 Chevrolet Traverse. The contact stated that the vehicle went into a lower power mode and decelerated to a very slow speed. Sons Chevrolet (3615 manchester expy, columbus, ga 31909, (706) 322-8888) diagnosed that the chassis electronic module may be faulty and replaced the fuse block. The manufacturer stated that there were no recalls and suggested the contact file a complaint with NHTSA. The vehicle experienced symptoms similar to those listed in NHTSA campaign number: 14V614000 (electrical system). The failure mileage was 94,548.
Air bag warning light was recalled and was supposed to be fixed. However, it began going on and off again and was fixed in June of 2017 at Chevy dealership. However, it is again turning off and on again. No accidents have occurred but I am afraid if there is one that the air bags will not deploy.
Driving on the highway. The headlight bulb burnt while driving on the highway. This could have been more serious then it was if I would not have been warned by a passing motorist.
On all occasions, my car was in motion on major city streets and side roads and my driving speeds ranged from 25mph to 55mph. The following messages flash across the dashboard: Traction control off, engine power is reduced, service traction control, service stabilitrak. The check engine light comes on with the stabilitrak icon. My speed was thrown down to the range of 10mph to 40mph. The entire car began shaking and the exhaust pipe was giving loud "puffing" sounds. This happened several times, but the third time, I was not able to restart my car. I had it towed to the dealership I bought it from. After having it for a month, they were unable to find the issue, therefore nothing was fixed, and I was told "let us know if it happens again." Wow!...and it happened again months later - again three separate times! again, the dealership said they received no "error messages" for that issue, only for my car alarm being faulty. Good grief! had I been on a freeway during one of these occurrences, I would have been rear-ended and into a bad accident; but "we'll just see if it happens again!" I offered the dealership video and pictures as proof of the issue, but nothing has yet been done. I have a video that lasts 1min and 11 seconds, but its too large for me to upload (even when I shorten it down to a minimum 25seconds to get the gist of the issue).
The contact owns a 2013 Chevrolet Traverse. The contact stated that the vehicle experienced stalling while being operated at various speeds. The failure occurred without warning. The manufacturer was notified of the failure. The contact was provided with case number: 8-3794078576 and an appointment was scheduled with jba Chevrolet (7327 ritchie hwy, glen burnie, md) to get the failure diagnosed. A dealer was not contacted prior to the manufacturer communication. In addition, the contact referenced NHTSA campaign number: 14V614000 (electrical system); however, the VIN was not included. The failure mileage was approximately 57,000.
A D V E R T I S E M E N T S
- Lynnfield, MA, USA