Hello. I leased a 2012 Traverse for 24 months and had 3 or was it 4 urgent/important recalls" I missed work 3 times costing me almost $500 dollars because I had to call off all because "urgent/important" took those words for granted recalls. I recently got a 24 month new lease from Chevy again after turning my Traverse in this month shortly after I was billed by ally financial about $600 for minor wear and tears for the Traverse I turned in almost 2 weeks ago. I turned the truck in early and made the last payment and it was 8K miles under. I'm shocked and appalled that with all the urgent recalls and having to lose money calling off work to get these serious urgent recalls fixed, ally or Chevy did not even offer any incentives?? they said repairs for recalls are at no charge...well of course they're responsible and to think of my kids and driving with them knowing a prior urgent recalls and one being was with safety belts??,? hmmm maybe I need to talk to someone about this, I have to take it as a serious matter. I lost time and money away from work to fix the Chevy recalls...so many, and ally financial is asking me for almost $600??? Chevy neglected to release these vehicles like the Traverse with seat belt issues being discovered a year after I've been driving it and with the family in it" wow unbelievable, and then ally financial asking me for $600. For minor scratches, some nerves. Chevy not even compensating nothing not even a dollar, hah I just hope that vp [xxx] of the global vehicle safety realizes this was ongoing the second my family truck Traverse left the assembly with this important/urgent recall, especially the seat belt one. My family rode in this truck. No compensations just an apology, sure yah right great customer service...ally owes me and Chevy should pay my debt...the nerve! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dearborn Heights, MI, USA