This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chevrolet Traverse. While driving at an unknown speed, the vehicle experienced a complete loss of power. The vehicle was taken to the dealer where it was diagnosed that the timing chain was defective and needed to be replaced. The vehicle was repaired. In addition, while driving, the vehicle would not shift into third gear which resulted in a lack of acceleration. The vehicle was taken to the dealer where it was diagnosed that the wave clutch plate was defective and the transmission needed to be replaced. The vehicle was not repaired. The contact also stated that the traction control warning indicator illuminated. The manufacturer was made aware of the failures. The failure mileage was approximately 90,000.
The contact owns a 2009 Chevrolet Traverse. While driving approximately 55 mph, the engine, traction control, and stabilitrak warning lights illuminated. The contact also stated that the vehicle decreased independently to 15 mph. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 104,000.
The below type of incident has happened to me at least 12 times. When driving anywhere from 25-40 miles per during each of the incidents, the traction control light would activate on the dash, chimes would activate, and the display indicated "service traction control" and "service stabilitrak". the message and the light remain on until the car is turned off and turned on again. This happened 9 times when hitting a moderate sized bump in the road, 1 time when driving through a heavy rain storm with ponding on the highway, and 2 times with no triggering condition. The problem is that the light goes out and the display resets after the car is turned off so it is nearly impossible to recreate this issue for a dealer to diagnose. When I have taken the car to be serviced, the mechanics cannot recreate the condition and it ultimately gets ignored.
The contact owns a 2009 Chevrolet Traverse. While idling at a traffic light, the vehicle stalled and the traction control service indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,090.
Riding down the road and the stabilitrak/traction light comes on, car powers down and car behind me almost hit me causing an accident. Good thing kids were not in car. Dangerous and scary situation, getting a lawyer...
A D V E R T I S E M E N T S
- Vienna, WV, USA