This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3/17/08 to: General Motors, Chevrolet (customer complaint ? recall), NHTSA customer complaint (Chevrolet Tracker):* -late last year, my wife had received the GM letter. -I took the vehicle to the dealership, in Dec. 2007 to ragsdale Chevrolet in spencer, MA. -ragsdale"S technician put the car on the lift and inspected the car. -they said that the crossmember was ok, that the crossmember would not be replaced by Chevrolet until there were actual holes in the crossmember (why?"). -on 3/12/08, I was driving the vehicle, and when I applied the brakes, the car was pulling severely to one side. -that evening, I looked under the car and the passenger side suspension attachment ("a" arm) to the crossmember was only partially attached due to severe corrosion (several large rusted-through holes) at that area of the crossmember. -I called ragsdale and returned the car to their service dept. Mgr. (glenn) on 3/13/08. On the trip to ragsdale, the car?S body flexed so much when braking, that the windshield developed a crack. -I told glenn about the windshield crack and he said that ragsdale would not do anything for me on the windshield replacement, to take it up with Chevrolet, and my auto insurance would take care of it (basically, lacking any customer service skills). -I asked glenn how ragsdale"S inspection _only three months prior_ did not show a problem, yet there was major corrosion now. Glenn said that ragsdale had the same problem of another Tracker that was inspected by them in October 2007. -glenn offered _no_ apology for ragsdale service personnel not adequately performing the December inspection. I am very displeased by ragsdale?S poor service last December; there could have been a very serious accident due to ragsdale"S inadequate inspection of the crossmember. There appears to be _no_ oversight of this service department performing serious safety inspections that were mandated by Chevy..
I bought the Chevrolet Tracker as a used car from freeman Toyota the car had 33817 miles we had till 36000 an the warranty would be up that went really fast, needless to say it seems right after that I have acquired a high squeal coming from it seems the belts or maybe the pulleys we have use a cyclon spay that was suggested it goes away fro a few days an comes back again I have driven my car now has the miles of 47082, a car of less than 50000 should still run quietly and have no loud squeals as you drive. As to the windshield wiper system, the little black washer nolds on the hood you cannot clean them, hours of taking apart from the hood inside blowing and soaking them and 2 weeks later plugged again, since I donot have a warranty the Chevrolet places in this area want $70, just to look at the car, I feel this is very unfair and the book by [xxx] says you might can find a secret warranty that covers the pulley's from the air conditioner or the belt system because that just about is want helps the car go if one breaks it will not work. I would also like to know if there was any accidents with this car because there was not any bolts holding the back bumpers and front bumper and front outside panel onto the main part of the car the car company said they rattled out, needless to say on that one I fussed tell they placed at least 5 bolts in back and on the shirt of the car at least 6, ( 3 on each side an on the front area at least 6 across the top, that is a really not very good in my estimation, it a bad job of the 200, something check points that they go thru on your new-used car. Thank you very much for your time, I hope there is something you might can help me out with, again thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The weather stripping is inadequate or non existent when trying to clear rain from the windows by raising and lowering the window resulting in poor visibility. Nlm
A D V E R T I S E M E N T S
- Sterling, MA, USA