This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2009 Chevrolet Tahoe hybrid. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
At approx. 60K mileage it was noticed that the dashboard top left corner of the passenger airbag was cracked. Vehicle was brought to a GM dealership and it was replaced. At 113K mileage, the crack is now in the same exact place on the passenger airbag as well as on the drivers side. Because we are out of the 100K warranty GM refuses to pay. We are out of pocket $950 to replace with no assurance if left cracked it will not cause a safety hazard if airbag is deployed. This is the 4th GM vehicle with the exact crack.
- Fulshear, TX, USA
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- Cayce, SC, USA