This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while operating the vehicle, the warning message "service restraint system" was displayed and the air bag warning light was illuminated. The vehicle was taken to the local dealer who diagnosed that the electrical wiring under the front driver-??s side seat was damaged from moving the seat back and forth. In addition, the contact also indicated that while operating the vehicle the message "Power Steering" was displayed and the steering wheel became difficult to turn in either direction. The cause of the failures was not yet determined. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. ?This caused me to lose control of steering the vehicle and strike a parked car. ?There were people walking about on the sidewalk at the time and other cars traveling. ?When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. ?The axel was broken with a clean break. ?The car was then towed to the dealership where I was informed it could not stay. ?My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. ?General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. ?Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. ?General Motors will not communicate with us any further on this matter. ?Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. ?This should be investigated for metallurgical discrepancies by an independent lab. ?While the car was being inspected there was a recall to the power steering that may apply to the vehicle. ?I would like for the NHTSA to investigate this issue. ?The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. ?I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. ?Your assistance in this matter would be greatly appreciated.
2021 Chevy Tahoe/ Service Steering Column Lock contnues to message after each start.milage 900 miles.My concern is that steering failure could occur while in transit. Dealer was unable to resolve issue.
My wife was driving our new Tahoe (5,101 miles) down a neighborhood street, stopped at a stop sign and hit gas to proceed into a turn and engine completely turned off. She was able to glide to a stop in front of a house, but is terrified what may have happened if she was traveling far from home or on the interstate at high speed with the same occurring. Car would not turn over/start after stopping and had to be towed to dealership. Occurred on a neighborhood street (ashleigh road in fairfax, va)
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- Mills River, NC, USA