This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed at night, the contact became aware that the headlamps failed to provide adequate illumination. After a visual inspection, the contact observed that the headlamps were loose within the assembly and were dramatically tilted at a downward angle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headlamp adjuster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the front headlights were extremely dim while driving at night. The vehicle was taken to a dealer where the mechanic informed the contact that the headlight adjusters were defective and had caused the headlights to shift downwards. The contact was informed that the entire headlight module needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 60,000.
- Toccoa, GA, USA
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- Frankfort, IL, USA