This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Other vehicles of my year and make were recalled. My car was manufactured 8/14/21. I was driving on 6/12/24 and my Car died. I had power. I had fuel but fuel was not getting to the engine. It turns out it was the fuel pump control module that many others were recalled. This could have been a very unsafe situation for me as it died in a traffic lane during morning rush hour. It would not start back up for me. My dealer diagnosed it very quickly and is repairing it in 2 days time. Had I been on the freeway, someone would have rearended me. My car has 22,000 miles on it.
When turning left in cross traffic, the truck stalled. It would crank and try to run, but not start as it wasn't getting any gas. The gas tank was full at the time. The failure was very similar to when I was stranded with the fuel issue in 2021 a couple of months before the recall for the fuel pump failure was issued (NTSA # 21V739000). Fortunately, it did start momentarily so that I could get out of oncoming traffic so that I wasn't t-boned. I was able to get it home, but it failed multiple times in the 8 mile trip back to the house. We will not drive this vehicle as it is unsafe to drive and now we are left to tow the vehicle to the closest dealership which is 50+ miles away. It seems this part only works a few years and then fails.
I was parked with engine on idling and the engine shut off. Tried to restart and it started shaking very rough idle, I turned off and tried to restart it would not start, I tried again and it started shaking again and shut off but the displays stayed on in the car. I called the Chevy dealer and had it towed to them. They ran diagnostics and confirmed it was an internal short inside fuel pump driver control module. They replaced and tested functional now. This is the second time they have replaced this part. The first time was last year driving when the engine decelerated and shut off. This is a safety issue and could be hazardous. My concern is this will happen again and I could be put in a very dangerous situation. I saw a bulletin issued for my vehicle with the same type of issue but my vehicle was not recalled to address Product Safety Recall N212332040 Stall While Driving Copyright 2021 General Motors. All Rights Reserved. Page 1 of 4 Release Date: October 2021 I am not sure if this is the same part or another issue.
Service engine light came on, took it to Chevrolet dealership (2 months outside warranty). They found p2459 for regeneration frequency, performed necessary dpf regeneration procedure and was successful in completing and regeneration event, applied smoke to exhaust system for testing purposes and found large exhaust leak at rear tail pipe connection necessary to install new graphite seal and clamp. Also, found coolant leak at rear of engine on passenger side, upon further inspection found egr cooler coolant hose's actively leaking. necessary to replace hose's at this time. They do not want to release the vehicle back to us for -??safety-?? reasons, while a part has been back ordered for 6 weeks. Doing some research, it appears there has been a trend of issues with the exhaust tail pipe, which is excluded also from extended warranty. I-??m surprised, given the frequency of this on a newer vehicle that it has not yet been recalled. The coolant hose is a different issue, but likewise surprised it is not recalled.
My car suddenly stopped while driving on the highway, no warning signs I had to be towed. My car in now at the Chevy dealership, was told was " fuel system issue"
- Putnam Valley, NY, USA
Search CarComplaints.com for these popular complaint phrases...
As a traffic crash reconstructionist, the issue is a MAJOR SAFETY ISSUE. My wife was exiting a residential driveway when the vehicle started to stutter and immediately shut down with no power or any capability to get the vehicle off the road. The shutdown caused the blockage of a residential street on a Friday afternoon, until the correct tow truck arrived. This was due to the fact the vehicle could not be moved due to not being able to start the engine nor the ability to place the vehicle into neutral, without starting the engine or crawling un der it with tools. It was determined the fuel module went bad. There was no warning of the failure of the component. Luckily the shut down of all components of the vehicle did not occur on a high speed or highly traveled road since I did not have any control of the vehicle after the fuel module failed. This is not the first report of the issue to NHTSA. Hopefully something will happen to find a fix to put the vehicle in neutral without tools, for the safety of the motoring public.
My wife was driving our vehicle and had (fortunately) just turned onto our quiet street. As she was heading towards our driveway, the car turned off. We couldn-??t figure out the issue. After paying for a tow to Sterling Chevrolet in Mount Pleasant, SC, we learned that the fuel pump system had died. This was at 36,071 miles (71 miles over our warranty). We were then told that there had not been a safety recall on the fuel system for our 2021 Tahoe z71. It wasn-??t until later that we learned there HAD been a recall and I-??m not sure how to handle this. The recall occurred before we took possession of the vehicle (8 months before), thus we were never notified. Per the maintenance records, the fuel system had never been repaired nor was a part replaced on this vehicle. Thus, I believe our vehicle would roll up under this recall and we should be reimbursed for the repair expense.
The fuel pump power control module failed. We were driving on the interstate going around 75mph with traffic. The car suddenly lost power dropped to 60, 40, 20 in 5 seconds. We barley made if off the hwy`s left side when the Tahoe died. Would not start back up and locked in park. Had to be towed on a flat bed dragged up the bed and brought to the Chevy dealer who confirmed the fuel pump power control module failed and replaced under warranty. We have a 2021 Tahoe, there is a recall for this part but it did not include our vin. Really scary breakdown and could have been hit by another car.
The vehicle stalled without warning, while driving. After taking it to the dealership they said it-??s the Fuel Pump Power Control Module. After further research I see this has been under recall, however, my vin doesn-??t show a recall for this.
The vehicle stalled without warning, while driving. After taking it to the dealership they said it-??s the Fuel Pump Power Control Module. After further research I see this has been under recall, however, my vin doesn-??t show a recall for this.
Vehicle is sputtering and jerking while driving When slowing to a stop vehicles engine will shut off. I do know that the 2021 Tahoe has recalls on the fuel pump issues but not sure why my vin number isn-??t covered under this recall. This is a 2 year old vehicle and already has recalls on this year model on its fuel pump. At this point it is barely driveable and is a danger for myself and my family to drive.
While sitting at a stop sign the vehicle began to stall. I was able to drive 50 feet and it died in the road. The Tahoe is not getting fuel to start. Starter continues to try and engage upon start but the vehicle never engage. The fuel pump drive module seems to be an issue. I can't get the car out of park to have it towed to the Chevrolet dealership. This is consistent with other Tahoe recall vehicles having the same issue.
Fuel Pump Module malfunctioned while driving, causing vehicle to shut down in middle of street. Very alarming when car died while driving, fortunately was not driving at a high speed or on a busy street/highway and was able to move to an exit lane without incident since no shoulder on street, did cause quite a traffic jam (very stressful). Vehicle was towed to dealership after could not be jumped started. Dealership confirmed faulty fuel pump module. Currently at dealership & will be for a while due to part backlog. Received no warning lamps, messages or other symptoms prior to this incident.
On Wednesday, Sept20 2023 I was traveling eastbound in the passing Lane on interstate 90 in New York when my Chevy tahoes motor began shaking violently, chugging, and losing power. The check engine light illuminated. The engine stalled as I frantically tried to move to the berm. There is a lot of large semi traffic on that road and I had a difficult time maneuvering safely without power to get onto the side of the road. I was unable to move completely into what I felt to be a safe area. I continued to try to start the motor after about 10 minutes I was finally able to get it started and move it to an exit where it was towed to community Chevrolet in Meadville Pennsylvania. The Chevy dealer at this point has told me it is a fuel pump problem and they are on back order and there is a strike by the auto workers. They are unsure as to when I can have this problem remedied with the parts that are needed.
We were driving down the road and as I tried to accelerate the car would not go. Then I realized the car said push to start. My husband tried to push the neutral button and told me to restart it but I said you have to push the brake. All this is happening as we are coasting down a main road with speed limits of 55mph and my family is in the vehicle (including 2 toddlers in the back seat). Once we coast to a gravel area off the road I push the brakes and try to restart. My dash goes all black and I try to restart. It tells me battery low push to start. The starter engages and stays engaged until I push the start button again to turn off. The screen tells me it is shutting down functions to save battery. The check engine light is on. We tried 3x with same results. Finally we get out and my parents come to us. Within 15 mins of the initial incident, my husband and dad get in and start my vehicle. My dad suspected the fuel pump. The fuel was right under 1/4 tank but not low enough for the fuel light to be on. They drove to the fuel station, approximately 2 miles away, filled up the tank and drove it to an auto parts store who connected it to a diagnostic machine and it read fuel pump. They drove it back to my home, approximately 2 more miles. The check engine light is still on. I will call the dealership tomorrow. The vehicle has 23,000 miles and is still under manufacturer warranty.
The suit also says the lifters in affected engines were installed in an incorrect position in the lifter guide and do not always conform to design specifications. Plaintiffs claim their vehicles needed frequent valvetrain maintenance, including -??more frequent oil changes, engine flushing and cleaning and/or replacing the valve lifter oil manifold and its filter at regular intervals.-??
My Tahoe was running fine and then when I shut it off and returned 30 minutes later it would not start. I had it towed to a nearby dealership and I was told that several similar incidents have happened with my make and model where the fuel pump control module went bad. A technician replaced the module while it was in the tow truck so it could be unloaded and it started up. I was told that GM is aware of the issue and I have not heard about it and believe there should be a recall to replace these faulty modules.
I was driving the vehicle and it suddenly lost power - going from 55 MPH down to 0 then the engine just stopped. No warning lights went off, no stalling, no engine noise- completely lost power. Would not start after that for 20 minutes. Started after 20 minutes- and ran fine -like nothing happened. Had it towed to dealership where they diagnosed the problem as electrical. Two weeks later still waiting for the part. Dealer says it could be up to 3 months before they could locate the part.
Fuel pump control module diagnosed by the Chevrolet dealer in Iowa City, IA (Billion Chevy). We were on the interstate when the vehicle decelerated rapidly while passing a semi tractor trailer. I was able to control the vehicle and move to the right lane after the semi trailer went by and other cars moved back quickly. No warning light until the incident.
A D V E R T I S E M E N T S
- Santa Barbara, CA, USA