This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My truck suspension is working smoothly, and every time a hit a small bump in the road.it feels like the wheel is going to feel off.. I have this truck since March.
I have a 2016 Chevy Tahoe LTZ. It has the air ride suspension. I need all new shocks and struts and a new air ride air suspension pump. Reported this issue when the vehicle had 60-66k miles on it. I was never told what was wrong until about 2 weeks ago. The grand total of replacing these issues is over 6k. I called Chevy/GMC theres nothing they will do as it-??s out of any warranty even though the problem has been reported/documented way before it hit 84k. Jim Shorkey Chevy is a joke and Boby Rahal has no clue what warranty they-??re selling people. This makes for a very loud, very rough ride that-??s hard to control going any speed. There was also a valve that would squeak when it went from the V4 to the V8. In order to fix that i needed a whole new exhaust and muffler. Chevy would not cover any of this even though there is warranty for emissions through Chevy I can-??t remember the year but i know the miles were 90k. I don-??t have that on the car and for whatever reason an exhaust and muffler are not considered emissions even though if there was a hole or malfunction with them I wouldn-??t pass the emissions here in PA. Make that make sense. All of these problem were reported within the year of buying this car back in 2020. I didn-??t get a diagnosis for these problems until 2023 and 30k miles later. I did and still do have issues with the brake even though the vacuum pump was replaced back when I bought it. My antenna also leaked and I had to pay for that out of pocket. I-??d love to stay with a gmc/Chevy but if I-??m going to constantly have to pour money into it I-??ll never go back.
At 34, 716 right front strut needed to be replaced. At 40,719 both rear air shocks needed to be replaced. Suspension was loose and made steering difficult on surfaces that were not flat and smooth.
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it-??s still doing the same thing. I-??ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won-??t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it-??s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don-??t want to get rid of it. I-??ve taken my truck to my dealership several times and I don-??t want my warranty to run out before I can get my truck fixed. Can you help at all"?"
- Orrville, AL, USA
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2016 Tahoe with 57,000 miles. All 4 of the shocks are locked up. The truck bumps very hard with no give making control at high speeds dangerous. This problem is known to Chevrolet if you look at the reviews but nothing is done to recall or fix. Instead they expect the customer to discover it and pay $4,000 to replace. I discovered because of bad situation on the highway. Are they going to wait until someone is killed? Chevrolet should not only replace them in recall but should pay all customer back for their costs.
This vehicle is less than 5 years old, has less than 63K miles, and the front struts are blown and leaking oil and rear shock is locked up. This makes the vehicle dangerous to drive and difficult to control on bumpy roads.
Since I have bought this vehicle in 2016 I have had nothing but continuous problems with it. 1.2016 Tahoe w/ 96,000 miles began riding extremely rough any speed. So much bounce and jarring that the car is unsafe to drive on any rough road. Took it to the dealer, the magnetic ride control shocks and struts failed and are fully extended. Cost to repair over $3,000 for 4 shocks/struts. 2. my fuel injection is horrible and has caused me to lose mpg on my mileage. It hesitates on acceleration and when it set on cruise - basically all the time like its chugging constantly. 3. my brakes have been recalled and the pressure is not consistent on the, . all of this before I even hit 100,000 miles. I paid $74K for this vehicle in 2016 and I have had to put literally ~$8K in vehicle maintenance in it since. Very very disappointed!!
In May 2018, our upper control arm assemblies were loose and making noises when driving over bumps. We took the car to les schwab and they found failure of both front control arms. The upper and lower ball joints were loose as well beyond what would be expected. They required use of our extended warranty to repair the defects.
2016 Tahoe w/ 96,000 miles began riding extremely rough any speed. So much bounce and jarring that the car is unsafe to drive on any rough road. Took it to the dealer, the magnetic ride control shocks and struts failed and are fully extended. Cost to repair over $3,000 for 4 shocks/struts.
The vehicle has been through the shop for repair to vibrations at speeds above 70+ mph. They have not been able to fix the problem. It seems to be a similar problem other owners experience too.
Dishonest, untrustworthy, and thief's. they have lost my business, respect, and etc. I went in 27th of Feb 2019 and less than 15 hours the suspension failed on the drive back home. This was a 2.5 hours drive so the guy informed me to come back so I cancelled plans the morning of the 28th to bring the vehicle back. On 28th Feb 2019, I informed the dealership and they told me it's my responsibility when I done paid you almost $34K cash for this vehicle which is my while savings for the saftey of my wife; four kids. Now its costing me over $2K to fix their problem which supposedly passed inspection. I have the pictures that prove otherwise and the Chevy dealership said it is the worst they have seen yet.
The contact owns a 2016 Chevrolet Tahoe. While driving low speeds, the contact heard an abnormal popping noise. The failure occurred without warning. The vehicle was taken to hertrich Chevrolet Buick GMC (7677 ocean gateway, easton, md) where it was diagnosed that the upper ball joints were faulty and the upper control arms needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer and the failure was confirmed. The vehicle's alignment was adjusted; however, the failure recurred. The failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failures and referred the contact to NHTSA. The failure mileage was 47,948.
The contact owns a 2016 Chevrolet Tahoe. While driving 70 mph, the suspension was unstable and the steering wheel made a clicking noise when turning left to right. In addition, there was an abnormal noise that had progressed within months of owning the vehicle while driving at a high rate of speed. The dealer (Chevrolet of wesley chapel, 26922 wesley chapel blvd, wesley chapel, fl 33544, (813) 435-3981) provided a road test, but was unable to duplicate the failures. In addition, the back up camera displayed "service the rear back up camera", but the dealer could not provide a remedy. The dealer serviced the vehicle, but had not documented any invoice to specify the diagnosis of both failures. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was waiting for a permanent remedy to repair the vehicle. The approximate failure mileage was 33,000.
Vehicle shakes and vibrates at speeds above70mph. At speeds of 80mph the shake is very pronounced and the vehicle stability is affected. Vehicle has been doing this since day one. Dealership has tried replacing tires multiple times but nothing has worked. Difficult and dangerous to drive the vehicle between 70-80 mph
When driving, driver and passengers get severe headaches, dizziness, and disorientation. The car also vibrates quite a bit. The pressure inside the cabin can be felt upon turning on the vehicle, and opening the windows does not help. The sensation almost feels magnetic. The original tires failed a road balance test and were replaced. This did not help the issue.
When driving my new 2016 Chevrolet Tahoe, I am experiencing a booming noise over bumps in the road and experiencing severe pressure and pain in my ears from some sort of pressure created in the vehicles cabin. The pain is unbearable, I cant drive more than 10 minutes due to the pain in my ears while driving.
A D V E R T I S E M E N T S
- Philadelphia, PA, USA