This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There-??s a modulator in the rear end of my SUV that has been melting near exhaust every since purchased had taken to the dealership it was purchased from and also back to a Chevrolet dealership. At the time my warranty was still on vehicle at both places was told I will have to cover cost. This issue is very defective afraid of a fire being caused. I have small children and this matter needs to be addressed as soon as possible. The dealership states to just tuck it in keep a way from exhaust pipe which is dangerous and impossible to keep away when driving.
While driving in atleast in awd and I think it happened in 2wd. My abs light comes on with stabilitrack and trailer break. Once that happens driving feels weird like breaks are closing in. Turning is extremely difficult cause it feels like all this are breaking. Then once I stop the car it kicks forward after the car is off
I have a 2016 Chevy Tahoe LTZ. It has the air ride suspension. I need all new shocks and struts and a new air ride air suspension pump. Reported this issue when the vehicle had 60-66k miles on it. I was never told what was wrong until about 2 weeks ago. The grand total of replacing these issues is over 6k. I called Chevy/GMC theres nothing they will do as it-??s out of any warranty even though the problem has been reported/documented way before it hit 84k. Jim Shorkey Chevy is a joke and Boby Rahal has no clue what warranty they-??re selling people. This makes for a very loud, very rough ride that-??s hard to control going any speed. There was also a valve that would squeak when it went from the V4 to the V8. In order to fix that i needed a whole new exhaust and muffler. Chevy would not cover any of this even though there is warranty for emissions through Chevy I can-??t remember the year but i know the miles were 90k. I don-??t have that on the car and for whatever reason an exhaust and muffler are not considered emissions even though if there was a hole or malfunction with them I wouldn-??t pass the emissions here in PA. Make that make sense. All of these problem were reported within the year of buying this car back in 2020. I didn-??t get a diagnosis for these problems until 2023 and 30k miles later. I did and still do have issues with the brake even though the vacuum pump was replaced back when I bought it. My antenna also leaked and I had to pay for that out of pocket. I-??d love to stay with a gmc/Chevy but if I-??m going to constantly have to pour money into it I-??ll never go back.
The vehicle electrical system malfunctions. The vehicle stalls when the turn signal lever is shifted. When the steering wheel is turn to the right or left the vehicle stalls. Upon acceleration, particularly on the highway, and when the turn signal lever is shifted, the vehicle's gauges go haywire. The engine light comes on, the gauges move rapidly back and forth, a "Stabalink" error appears, the doors lock and unlock. My family and I have been put in unsafe conditions because of the electrical issues with this vehicle. We have been traveling on the highway when the vehicle stalled out. We have turned into intersections when the vehicle has stalled in oncoming traffic. The vehicle has accelerated and decelerated spontaneously causing us to loose control. The issue started approximately one year ago. Approximately three months ago, we took the vehicle to a Chevrolet Service Center in Woodbridge, VA to have it inspected. We were advised they could not locate the problem and the vehicle was returned to us without any repairs. The problems with the vehicle have started to occur more frequently. We have stopped driving the vehicle because of concerns for our. One week ago we dropped the vehicle to a Chevrolet Service Center in Baltimore, Maryland, which is over 50 miles from our home to have it inspected. The vehicle currently remains at the service center.
Fuel started leaking from top side of fuel tank. Seems to only leak while vehicle is running. My wife and family where all in the tahoe when this occurred. Also tahoe would shut down while driving just out of nowhere. Total loss off power and control. After a couple minutes it would start right back up. My family and kids were also in the car when this has happened.
- Bardwell, TX, USA
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Steering assist warning message came up on dash and then transmission failed -?? had transmission fixed and steering assist warning is still there -?? checked into it and it-??s the stabil track system that supposedly there is a recall for but my vin number doesn-??t show it as a recall but other vehicle-??s matching mine does
GM has a known problem with the sensors for the side detection system that are placed outside in the rear of the vehicle. Tires splash water and salt directly on the sensors causing them to short out. This short not only causes the side detection to misreport whether a vehicle is in your blind spot, it also manifests itself with lift gate malfunctions and various other messages displayed on the DIC like Service Park Assist System or Service Trailer Brake. My Tahoe has had all these issues. To date GM has not recalled my Tahoe or any other GM vehicle with this problem. The dealership quoted me $1,700 for the fix and are having trouble sourcing the new sensors since apparently I am not the only one affected. Howabout your agency looking into this and suggesting to GM to man up on this and cover the repair through a recall and a reimbursement for those who paid out of pocket.
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I-??m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it-??s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn-??t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
I was driving on the 405 freeway, passing through Orange, , County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.
When I start Tahoe service stabilitrak, service power steering, steering assist reduced drive with caution, and park assist off all flash on dash. Brake light, ABS light, and stabiltrak light are all on. There is no power steering while driving.Tahoe has been at dealership for a week now. They have not been able to find the source of the problem.Tahoe only has 60,000 miles on it.
Service stabilitrak, stabilitrak initializing, steering assist reduced drive with caution, and park assist off are all dash errors on 2016 Chevy Tahoe that dealer is unable to fix after several attempts and costly repairs which resulted in full control of vehicle driving on highway and roads. Steering tightens, ABS braking affected and traction is reduced when vehicle is in motion.
Since I have bought this vehicle in 2016 I have had nothing but continuous problems with it. 1.2016 Tahoe w/ 96,000 miles began riding extremely rough any speed. So much bounce and jarring that the car is unsafe to drive on any rough road. Took it to the dealer, the magnetic ride control shocks and struts failed and are fully extended. Cost to repair over $3,000 for 4 shocks/struts. 2. my fuel injection is horrible and has caused me to lose mpg on my mileage. It hesitates on acceleration and when it set on cruise - basically all the time like its chugging constantly. 3. my brakes have been recalled and the pressure is not consistent on the, . all of this before I even hit 100,000 miles. I paid $74K for this vehicle in 2016 and I have had to put literally ~$8K in vehicle maintenance in it since. Very very disappointed!!
The contact owns a 2016 Chevrolet Tahoe. The contact stated that the vehicle failed to start and multiple unknown warning indicators were illuminated. The contact was able to jumpstart the vehicle and took it to walmart to have the battery replaced. The failure recurred two weeks later. The vehicle was taken to all star Chevrolet (located at 11377 airline hwy, baton rouge, la 70816, (225) 298-8000) where it was diagnosed that the battery wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 89,400.
The car was parked. We got in & shut the doors. When I tried to start the car, the doors locked automatically. I could not open the doors or roll down the windows. It was well over 100 degrees in the car. We were trapped in the car. While on the phone with 911, I was able to get the car to release the door locks and we escaped. The doors automatically locked and could not be opened. Evidently the battery was dead and the system shut down. There was no indication the battery was low. Having doors automatically lock and be disabled due to a battery is a huge safety hazard.
The contact owns a 2016 Chevrolet Tahoe. While the vehicle was stationary, the defroster failed. The contact stated that water entered from the antenna and caused an electrical failure in the vehicle. Chevrolet of wesley chapel (26922 wesley chapel blvd, wesley chapel, Florida 33544, (813) 435-3981) was made aware of the failure and diagnosed that the antenna needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 8-4680994969. The failure mileage was unknown.
I purchased a 2016 Chevrolet Tahoe last year from walker Chevrolet. The vehicle has 16,000 miles. Issues I have with the vehicle. Current dealership is jim ellis Chevrolet. 1. transmission jerks when shifting. 2. transmission will shift into first gear when hill assist is activated. 3. navigation goes blank. 4. volume button quits working and volume turns all the way up. 5. Tahoe squeaks from V8 to V4. 6. loud metal popping noise when taking sharp left turns. 7. navigation assistant will not mute. 8. navigation will not shut off when the car is off and doors are locked. 9. suspension makes awful noises when going over speed bumps and flexing. 10. Tahoe has a very rough idle in first gear. My primary concern is the safety of the vehicle. My wife almost wrecked the Tahoe after the volume would not turn down from being stuck at the highest volume level. A tractor trailer almost rear-ended us after the hill assist activated and the gear went into to first. I went to jim ellis and told them specifically about these problems and I was told there was nothing wrong with the transmission because they can't reproduce the issue. I do not want my family's life in danger just because the issue cannot be reproduced with the transmission. I was also told the suspension and steering was fixed, but I immediately noticed the issue pulling out of the dealership.this is another safety concern. I was told the navigation was fixed, but the navigation and volume problems are happening more often the longer I drive the vehicle. Yet another safety concern. I called GM customer support and contacted the dealership.
The contact owns a 2016 Chevrolet Tahoe. The contact stated that an error message appeared on the instrument panel, which indicated there was a camera malfunction. The contact stated that this was the safety camera that controlled the auto dimming of the headlights and also informed the contact when they were too close to another vehicle. The dealer stated that the parts were not available to replace the failed part. The manufacturer was not contacted. The VIN was invalid. The failure mileage was 11,000.
A D V E R T I S E M E N T S
- Swainsboro, GA, USA