I bought the vehicle new. I had a brake problem that GM fixed but they refuse to fix the radio. I am told it will cost about $1000 to replace the radio. It is annoying to be driving and have the radio start switching stations with no rhyme or reason. It looks like the display of a slot machine spinning. When I try to minimize the display it does not respond. The dealer is not sympathetic at all. I have a 1997 Mercury with the original radio and never had a problem.
Radio reception is terrible. Even when HD radio is turned off, it bounces back and forth making it almost unbearable. I will take the factory unit out and put aftermarket radio in a brand new Tahoe.
Radio started blacking out 30 days after purchasing my truck. While experiencing the blackouts my radio still plays, however; I couldn't control the radio. Because the service department couldn't duplicate the issue it was nothing that could be done. I finally was able to video the issue one day and the blackout lasted 30 minutes. After the 3rd time of complaining about the issue a bulletin had surfaced from GM to reset the radio which was completed on 6/23/15. The problem started back up in the month of August 2015. Again they can't duplicate the issue and supposedly there's an issue with my radio and OnStar (which I don't have the service). So basically I have to ride with a jacked up radio until GM and OnStar comes up with a solution. Horrible customer service to purchase a brand new vehicle and be placed on hold until they come up with a solution, shortly it'll 1 yr that I've been dealing with this issue.
The radio will not turn off after turning off the vehicle. The rear view camera does not come on when the car is put in reverse. Not able to use any apps on the touch screen and the radio will not turn off!!!!!!!!!!
- Leonel F.,
Garden Grove, CA, US
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A D V E R T I S E M E N T S
I bought the vehicle new. I had a brake problem that GM fixed but they refuse to fix the radio. I am told it will cost about $1000 to replace the radio. It is annoying to be driving and have the radio start switching stations with no rhyme or reason. It looks like the display of a slot machine spinning. When I try to minimize the display it does not respond. The dealer is not sympathetic at all. I have a 1997 Mercury with the original radio and never had a problem.
- wbn, Kitty Hawk, US