CarComplaints.com Notes: This might be the Tahoe sweet spot. The 2013 has a great safety rating (as long as you don't roll it over), tons of room and few complaints. What it doesn't have is the interior accessory problems of the older or newer generations.
3.2
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,782 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
my dash is cracked and rattles really bad when driving and sounds like pieces breaking, when i hit bumps in road you can see the dash move and bounce and poses a safety risk if in an accident and airbags go off the pressure can further break dash and send pieces of sharp plastic in the faces of passengers, there is thousands of complaints online and social media about the dashes of chevy and gmc trucks and suvs cracking and in several cases totally breaking apart into pieces due to the faulty cheap materials used to make these dashes. this is a potetial serious and lethal defect if in an a accident and these pieces of plastic go flying into people like shrapnel.
Transmission, vehicle stops functioning without notice on the road while driving acceleration stops. The problem was confirmed to be a transmission failure by chevrolet. The inspection was done by chevrolet to confirm the transmission has failed. The vehicle started to jump when sitting still and the drive train for 2wheel/4whell did stop working it only allowed the vehicle to be moved in 2whell drive. This happened after the vehicle went over 100k miles and when I took it to chevrolet they said nothing was wrong with it, they said "it's an old car". When the car is driven over 35/40mph the vehicle now shakes along with it stopping to function while driving. Even with chevrolet verifying that the transmission is bad(which is the recall on Tahoe models from the same year of production) they refuse to acknowledge it is all models unless it's on a specific list of vin numbers. They refuse to replace the transmission recall at no cost according to the current recall that was done already for this year make and model. I've had all engine tune up maintenance requirements done and have not missed any vehicle scheduled maintenance this vehicle year make and model is on the recall list and I've attached the copy of it to show proof of the record. The record was provided by chevrolet, along with the record of NHTSA recalls to show this is the same year make and model but the vin isn't included, as well as the recalls they listed to show that zero apply to this vehicle when this is clearly the same exact symptoms listed on the recall but this vin isn't listed when it should be if the same exact symptoms are failing on the vehicle with maintenance kept up.
The drivers side door handle has broken on my Tahoe. In the event of having to urgently egress from my vehicle it would be very difficult to do so because of the handle. Now before you think I'm just a disgruntled owner you should look at the rate of occurrence. I've checked online nationally and locally with used auto part sellers and there are none to be found. If a Tahoe comes in that actually does have one intact every auto yard has a waiting list of buyers and the part is immediately gone. Shouldn't the high rate of failure of trigger at least questions from the NHTSA. I did not mention the passenger door but since it is of the same construction it would fail too if under the same use I feel. My claim is easy enough to substantiate, place a call to any used car part dealer of your choice and search for the driver's side door interior. If you do find one available, call that dealer and you'll find that it's already gone. Then ask the person on the phone about how many people they get calling for that same part. I've been searching for over a year for this one part. This complaint isn't made because I'm angry, I've simply just finally paid attention to the fact that this is a high failure part and should be investigated.
The dash has cracked above the instrument panel in several places. Also it is cracked at the passenger side air bag. This vehicle is well kept. Owned by an older lady, also the front drivers door pull it broken in half. The dealer has informed her that neither have been recalled but, should have been. This is unacceptable being as she paid $68,000 dollars for this vehicle. The dealer also informed her that the airbag canister recall when done can crack the dash if it is replaced before the airbag recall is done. And that she would be responsible for the damage done to the plastic dash. Also unacceptable. She is on a fixed income. Vehicle manufacturers charge so much money for these vehicles, they should be forced to recall and replace any part damaged by completing the recall that is not done yet. The dash is not built heavy enough to keep it from cracking. It is built from cheap materials and they charge a mint for it. This is filled out by her mechanic, and it is his email.
- Eldorado, AR, USA
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A small crack in the dash start in 2018. I always use a sunshade in the windshield. Then it cracked in other places. It's like there is nothing supporting the dash around the speaker. It's now cracked all over. Nothing has been done extra to this Tahoe. It's cleaned regularly inside and out.
Have a cracked dashboard on the driver side. Started to investigate and noticed panel under steering wheel is broke in multiple places making it not stay secured.
Dashboard has two large cracks, one by the steering column and the other one is on the passenger air bag area. Dealer estimated the repair at $1800 which is an unfair amount. The whole dashboard needs to be replaced do to rattling and squeaking noise from the cheap plastic they used.
We contacted The recommended dealership and they refused to do the repair unless we as the owners accepted responsibility for the broken dash. This issue is also a know defect and GM is refusing to complete the repair. Due to GM defective parts the air safety bag cannot be replaced and I will be required to pay GM and additional $1500 to $2000 dollars to make the car safe to continue to drive. This type of safety defect should be repaired by GM including any item that is damaged due to the repair or defect that keeps the car from being repaired as this becomes nothing more than a way for GM to escape their responsibility for completing this safety defect If the NTSB Allows this then the government then becomes responsible for the loss of life and is just as big a culprit as General Motors..
I received notification in March 2021 of a GM recall N212328800. I promptly contacted my GM dealer. My GM dealer ordered the replacement part & we dropped off the car. An hour later, we were told the repair was complete & we arrived to pick up the car. When signing the paperwork, we noticed a note indicating that the dashboard was cracked on arrival. We immediately went out to the car and found 2 cracks in the dashboard. The dashboard was not cracked on arrival. I had just wiped off the dash that morning prior to bringing the car to the dealer. We talked to the service manager who said they took pictures and had video. We asked to see said pictures and video & once they went looking for them, they told us they did not save for some reason. We pushed the issue further with the general manager. They refused to take responsibility for the cracked dash that occurred during the airbag repair. They refused to fix my dashboard. They did not tell us at any point prior to the repair that this could happen. I am not sure what type of hazard this may be to us in the future but the resale value just took a hit.I know there has been a class action lawsuit for similar types of damage from this takata airbag recall. I am following protocol by reporting this to you.
First was the infotainment center that went out after the first week of owning and they wanted me to pay half for a new one ($800). Contacted GM and they paid me back. Next was the black coloring on all the button rubbing off. Was told to buy a sticker kit. Then was the tack jumping on it's own. Then was the entire dash cracking from the windshield all the way up to the front. Was told it's cosmetic. I asked what happens when the airbag goes off and I have plastic pieces fly at us. Finally was the 6L80 transmission that went out. Tons of complaints and GM has known about this for years. I now have to pay out of pocket another $3,500. This thing is a lemon and I can get any help and GM won't issue recalls. It's disgusting to see these billion dollar companies getting bailed out and the consumers are the ones that suffer for them using cheap parts.
The dashboard cover is cracked in several places. The vehicle is well maintained, garaged and has not been used off paved roads. The cracks are a safety hazard in the event of even small collisions since they create sharp corners and pointed ends. In the event of a major collision, pieces would likely become hazardous flying objects propelled by the airbags.
The dash has cracked 2 times. We had one section repaired but the next section has cracked. In an accident pieced of this could crack worse and fly around the cabin creating a hazard for passengers as well as the airbags.
I have 2013 Tahoe. It only have 87,500K its black. The dashboard is cracked. It just showed up 2 weeks ago. The vehicle is kept garage at all time at the house. I bought the vehicle 1 1/2 years ago. I don't understand why this happen. I know a person also has a 2013 Tahoe and her dashboard cracked. They replaced it, but the new one cracked also. I have a 2001 Ford F150 and the dash is not cracked. Why is GMC/Chevrolet dashboards are cracked. The dashboard is plasticity that is why is cracking. I would like to have a new one. Thank you.
A D V E R T I S E M E N T S
- Wichita Falls, TX, USA