This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in June of 2016. After contacting the dealer (gerry lane Chevrolet, 6505 Florida blvd, baton rouge, la), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The dashboard has developed a crack next to the passenger airbag cover. This is a widespread manufacturer's defect for this type of GM vehicle. However, GM refuses to instate a recall to address it's customer's concerns. With the plastic of the dashboard compromised, a deployment of the airbag could send fragments of plastic into the cabin.
Takata recall I received a safety recall notice July 2016. Recently went to airbagrecall.com site and it said "no remedy available". what should I do next? thanks.
Takata recall- my service airbag light recently came on shortly after starting the vehicle. This is the second time this problem has occurred over the past two summers. The first time this problem occurred I brought my vehicle to the dealership where they preformed a airbag scan. I was told no codes were present. The airbag light was then reset and I haven't had any issues until recently. I have read about the known potentially deadly issues associated with the passenger airbag deflators. I live in houston tx where the summers hot and humid. I have read that these areas are at greater risk due to issues arising in hot and humid climates. I plan on bringing my car back to the dealership soon. I'm sure I will be told that since the recall is pending I will be responsible for paying for the repairs. I'm a father of two... does takata want families to role the dice with loved ones lives while paperwork is filed or parts become available"?? how many lives have to be lost before there is a solution to this recall"
- Houston, TX, USA
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The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Smith Chevrolet Cadillac (1601 auto mall dr, turlock, California 95382) was made aware of the failure and stated that the parts were unavailable. The manufacturer was not made aware of the failure. The contact stated that the air bag indicator illuminated without warning, which was a safety concern. The failure mileage was unknown. VIN tool confirms parts not available.
" takata's recall" my dealership keeps telling me my GM 2011 Chevrolet Tahoe is not included in recall, but I'm really sure it is. They keep telling me for years now it is safe. I'm afraid to drive it much. Can you tell me the status of this situation. Thanks, (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The dealer (stingray Chevrolet, 2002 N frontage rd, plant city, fl 33563, 813-359-5000) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was contacted and also confirmed the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall, air bag service light now on. Recall open since 2016, need to know why its taking so long to complete recall. Wonder if my air bag srvice light activation is related to recall issues and if safe to drive? GM dalers offering no assitance in matter, only suggest a $135 diagnostice evaluation.
I own a 2011 Chevrolet Tahoe. My dash began to crack completely from one end to the other. I called the dealer today, george Chevrolet in bellflower ca, and I spoke with the service manager jose. Of course my Tahoe is included in the takata recall and no parts for it are available yet. I did ask him about the recall and then I explained the problem with my dash. It is so badly cracked now it seems to me that the airbags are not secure at all as the cracks have made the entire dash loose. I was told there was no recall and I am no longer under warranty so nothing could be done. I am the original owner of the Tahoe and have taken excellent care of the vehicle since I purchased it in 2011. It seems to me that there are many complaints about this issue so I hope someone will review and consider a recall. The cracking began at about 22K miles. I am unable to select the button below, but please contact me asap if there is a recall.
Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (starling Chevrolet, 13155 South orange blossom trail, orlando, Florida 32837, (407) 705-2552) was made aware of the recall and stated that the parts were unavailable. In addition, the dealer stated that General Motors had not determined a recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mountain view Chevrolet (1079 w foothill blvd, upland, ca 91786, (909) 985-2866) and thorson Buick GMC (3456 E Colorado blvd, pasadena, ca, (626) 795-8851) and was informed that the parts were not available. The manufacturer was made aware of the issue and provided case number: 8-4406740747. The manufacturer was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
I bought my 2011 Chevrolet Tahoe about 4 years ago (used, but in great condition) - within a month my dash had cracked. Nothing that I did at all! my normal driving everyday keeps me with 20-30 miles maximum, on very well made roads (nothing extreme). I paid to get it fixed (the first time) and now 4 years later and it has cracked again. After the first time I paid to get it fixed, they actually didn't install the dash correctly and then said that it was my fault that it was messed up and demanded that I pay for it. I refused and said that I was done with it. It's a safety hazard because it's right above my airbags, and like I said, this is the second time in 4 years that my dashboard has cracked.
Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact stated that NHTSA campaign number: 16V381000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in may of 2016. The dealer (rydell Chevrolet, 18600 devonshire St, northridge, ca 91324) stated that the parts were not available for the repair. The manufacturer was also contacted and confirmed that the parts were not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Martin Chevrolet (23505 hawthorne blvd, torrance, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 9/25/18
Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact stated that NHTSA campaign number: 16V381000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (buckalew Chevrolet, 1100 interstate 45 S, conroe, tx 77301) stated that the parts were unavailable for repair. The manufacturer was also contacted and confirmed that the parts were unavailable for the repair, and no specific date was determined for when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Dash around airbags and steering column is cracked. Noticed one about a year ago but it has grown much bigger and now a bigger crack is on the other side of the vehicle (noticed today). Concerned if in accident and the airbags deploy the cracked dash will splinter into flying plastic shards. Online research indicates this is a recurring problem with this generation of Chevy Tahoe. Have owned vehicle since purchased new.
Contacted GM upon purchase of used vehicle in June 2016 to confirm airbag recall. GM response was that vehicle is affected but replacement parts unavailable and vehicle safe to drive. Contacted GM again in January 2018 to check on replacement parts; parts remain unavailable.
My 2011 Chevy Tahoe ltz dashboard fractured completely through the plastic adjacent to the passenger airbag and progressively rattled until it separated. It then cracked in the area in front of the steering wheel and continues to rattle and the crack is getting longer. The area of the dash between these 2 cracks rattles violently when driving on the highway and I am severely concerned about shards of the dash becoming detached in a collision and injuring me or an occupant of my car. I am also concerned that the deployment of the airbag will be compromised and may itself cause the dash to shatter and create sharp projectiles in a collision. This occurred organically over time and was not caused by a single event in time. There are thousands of other trucks with same model dash as mine that all have the same cracks in the same areas. This is an obvious defect that GM has refused to address. I have contacted GM corporate and been sent to the local dealer. I have contacted multiple local dealers that have all stated this is not an issue that GM is addressing even though they have all seen dozens of vehicles with the same issues. My vehicle is otherwise in perfect condition and I am very concerned that this defect will compromise the safety of my family and has lowered the value should I choose to sell the vehicle. I hope that the NHTSA can acknowledge what GM refuses to and force them to replace these faulty dash boards.
A D V E R T I S E M E N T S
- Baton Rouge, LA, USA