The contact owns a 2009 Chevrolet Tahoe the contact stated that all the coating on the door handles began to peel without warning the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,000. Updated 02/14/17

- San Jose, CA, USA

The contact owns a 2009 Chevrolet Tahoe. The contact stated that there was premature deterioration on the interior door handles of the front driver and passenger side doors. The contact stated that the handles were fraying with sharp edges. The dealer was notified of the failure and indicated that the two front interior door handles needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not included in NHTSA action number: EA10004 (latches/locks/linkage, structure). The failure mileage was 46,700.

- Ridgefield, CT, USA

Front passenger and driver interior door handles are peeling plastic with sharp edges. A child and an adult have cut their hands opening the door from the inside to get out. No stitches required but severe cut. I went to see about replacement. Told not considered defect and the same type of handles would be replaced at a cost of $800. Why would anyone replace them when you know the same thing will happen again with new handles. There has got to be a better solution for this defect.

- Cary, NC, USA

Both the front driver and passenger inside door handles of this vehicle, a 2009 Chevy Tahoe ltz, which have a chrome colored plastic coating, have become sharp as a result of peeling on the top of the handle, causing cuts to the fingers of the driver and passengers of the occupants. Calls to General Motors were met with acknowledgement of an existing and known problem with this particular part in this model vehicle and trim level, however accommodations are only being made to replace/repair those that were installed in model year 2007. The area of the peeling "chrome" is in an identical location on the identical part on the identical trim level of the identical model of vehicle included in the replacement program. It seems as though GM has limited its inclusion of replacement/repair to a limited amount of vehicles as mandated/suggested by NHTSA based upon its investigation, however it is evident that the scope of the investigation needs to be widened to include all vehicles and owners who are/were affected by the same problem. I have documented the injuries with photographs and numerous complaints to GM requesting replacement/repair have proved unsuccessful.

- Livingston, NJ, USA