This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both the front driver and passenger inside door handles of this vehicle, a 2009 Chevy Tahoe ltz, which have a chrome colored plastic coating, have become sharp as a result of peeling on the top of the handle, causing cuts to the fingers of the driver and passengers of the occupants. Calls to General Motors were met with acknowledgement of an existing and known problem with this particular part in this model vehicle and trim level, however accommodations are only being made to replace/repair those that were installed in model year 2007. The area of the peeling "chrome" is in an identical location on the identical part on the identical trim level of the identical model of vehicle included in the replacement program. It seems as though GM has limited its inclusion of replacement/repair to a limited amount of vehicles as mandated/suggested by NHTSA based upon its investigation, however it is evident that the scope of the investigation needs to be widened to include all vehicles and owners who are/were affected by the same problem. I have documented the injuries with photographs and numerous complaints to GM requesting replacement/repair have proved unsuccessful.
- Livingston, NJ, USA
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- Livingston, NJ, USA